When I open Gmail in Firefox, the secure (padlock) icon appears only for a few seconds; the connection then recycles and goes to the triangle alert icon.

When I open or refresh Gmail in Firefox, the secure padlock icon appears at first, but within a few seconds the connection then refreshes itself without me opening anything or moving the mouse. The secure icon is then replaced by the alert triangle, which displays a message when I hover over it saying "This website does not supply identity information." I have already changed the Images setting to Ask Before Displaying External Images, but it had no effect on this behavior. This same change happens on other secure websites, but not as consistently it does on Gmail.

If there is mixed passive content (e.g. images) then Firefox shows an exclamation mark instead of "[[Site Identity Button|Site Identity Button]]" (globe/padlock) on the location bar.
You can open the Web Console (Firefox/Tools > Web Developer) and search for lines with [mixed] to see if that allows to identify the mixed content.
*https://developer.mozilla.org/Tools/Web_Console
*https://developer.mozilla.org/Security/MixedContent

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The application maps is not working. When I try to run it opens for a few seconds with a blank screen and then closes

The application maps is not working. When I try to run it opens for a few seconds with a blank screen and then closes.

Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

My mum has an iPad 1, the email programme will not open properly. If you click on the icon it opens only for a few seconds but then shuts. In that few seconds you cant select anything that you see on screen. Any ideas? Thanks

My mum has an iPad 1, the email programme will not open properly. If you click on the icon it opens only for a few seconds but then shuts. In that few seconds you cant select anything that you see on screen. Any ideas? Thanks

If the Reset Ian mentioned doesn't work...
Shut down and restart the Mail app...
- From any Home Screen, double tap the home button to bring up the Recents List
- Tap and hold any icon in this list until they wiggle
- Press the red to delete the Mail app from this list.
- Press the home button twice when done.
- Restart the Mail app

I am using photos . I add a camera and make my photos slide in. How do I add a second behavior to the photo to make it slide out. I want the photo to hold on the screen for a few seconds in between sliding in and sliding out.

I am using photos in Motion 5. I add a camera and make my photo slide in. How do i add a second behavior to the photo to make it slide out? I want the photo to hold for a few seconds in between sliding in and sliding out. When I am trying to do this I am not getting the photo to hold, i am making one continuous motion which I do not want.
Thanks

Are you using the "motion path" behavior? If so just duplicate it and drag it down the timeline to where you want it to start. Trim it to end at the end of the project. The gap you leave in the timeline between the two behaviors is your hold time. Not sure why you are using a camera unless you have a behavior on the camera.If you are using keyframes just set two keyframes at the same position values in the inspector for the hold time.

HT1688 I recently upgrade my Iphone but the old one is still active. I installed the friendjectory app on my new phone but it will not open but for a few seconds ab=nd then closes. What is wrong and what do I need to do to make this app work on my new pho

I recently upgraded my Iphone. Iinstalled the friendjectory app on the new phone but it will not open but for few seconds and then closed. What is wrong and what do I need to do? My old phone is still active and working. Do I need to do something about that?

Hi stanczak53,
Welcome to Apple Support Communities.
See this link for some tips on troubleshooting apps on your iPhone:
Using apps on your iPhone
http://www.apple.com/support/iphone/assistant/application/
Best,
Jeremy

Macbook Pro is freezing for a few seconds, every 3-6 minutes and the CPU is low during the freezes. (Etrecheck report included)

I've been trying to fix this for a few days now. I think it started the day after I hooked it up to mirror video to my TV, which I've done before with no issues. I've tried a few of the popular fixes like resetting the smc and pram, and I kind of feel like a tech genius right now for saying that, even though I don't really know what those things are
I also saw where people asking for help were asked to download a program and paste it's results, so I've done that. Here is the etrecheck report:
EtreCheck version: 1.9.11 (43) - report generated June 4, 2014 at 3:40:24 PM CDT
Hardware Information:
    MacBook Pro (13-inch, Early 2011)
    MacBook Pro - model: MacBookPro8,1
    1 2.3 GHz Intel Core i5 CPU: 2 cores
    4 GB RAM
Video Information:
    Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
    OS X 10.9.3 (13D65) - Uptime: 0 days 17:55:41
Disk Information:
    Hitachi HTS545032B9A302 disk0 : (320.07 GB)
        EFI (disk0s1) <not mounted>: 209.7 MB
        Macintosh HD (disk0s2) / [Startup]: 319.21 GB (137.85 GB free)
        Recovery HD (disk0s3) <not mounted>: 650 MB
    MATSHITADVD-R   UJ-8A8
USB Information:
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Computer, Inc. IR Receiver
Thunderbolt Information:
    Apple Inc. thunderbolt_bus
Gatekeeper:
    Mac App Store and identified developers
Kernel Extensions:
    [kext loaded]    com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9) Support
Launch Daemons:
    [loaded]    com.adobe.fpsaud.plist Support
    [loaded]    com.google.keystone.daemon.plist Support
    [loaded]    com.macpaw.CleanMyMac2.Agent.plist Support
    [loaded]    com.microsoft.office.licensing.helper.plist Support
    [loaded]    com.oracle.java.Helper-Tool.plist Support
    [loaded]    com.sharpcast.xfsmond.plist Support
    [running]    com.trusteer.rooks.rooksd.plist Support
    [not loaded]    com.zeobit.MacKeeper.plugin.AntiTheft.daemon Support
Launch Agents:
    [loaded]    com.divx.dms.agent.plist Support
    [loaded]    com.divx.update.agent.plist Support
    [loaded]    com.google.keystone.agent.plist Support
    [loaded]    com.hp.help.tocgenerator.plist Support
    [loaded]    com.oracle.java.Java-Updater.plist Support
    [running]    com.trusteer.rapport.rapportd.plist Support
User Launch Agents:
    [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
    [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
    [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
User Login Items:
    PopClip
    Boom
    XtraFinder
    WDQuickView
Internet Plug-ins:
    o1dbrowserplugin: Version: 5.4.1.18709 Support
    OVSHelper: Version: 1.1 Support
    Default Browser: Version: 537 - SDK 10.9
    Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 Support
    RealPlayer Plugin: Version: Unknown
    AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 Support
    FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
    Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
    WidevineMediaOptimizer: Version: 6.0.0.12607 - SDK 10.7 Support
    Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
    iPhotoPhotocast: Version: 7.0 - SDK 10.8
    googletalkbrowserplugin: Version: 5.4.1.18709 Support
    QuickTime Plugin: Version: 7.7.3
    AdobePDFViewer: Version: 11.0.03 - SDK 10.6 Support
    CouponPrinter-FireFox_v2: Version: Version 1.1.6
    SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support
    JavaAppletPlugin: Version: Java 7 Update 60 Check version
Safari Extensions:
    Dashlane: Version: 2.4.1.62949
    AdBlock: Version: 2.6.17
Audio Plug-ins:
    BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
    AirPlay: Version: 2.0 - SDK 10.9
    AppleAVBAudio: Version: 203.2 - SDK 10.9
    iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
    Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
    Dashlane: Version: Dashlane 1.0.0 - SDK 10.7 Support
3rd Party Preference Panes:
    Flash Player Support
    Flip4Mac WMV Support
    Java Support
    Trusteer Endpoint Protection Support
    WDQuickView Support
Time Machine:
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 297.29 GB Disk used: 168.90 GB
    Destinations:
        TimeMachine [Network] (Last used)
        Total size: 558.47 GB
        Total number of backups: (null)
        Size of backup disk: Adequate
            Backup size 558.47 GB > (Disk used 168.90 GB X 3)
    Time Machine details may not be accurate.
    All volumes being backed up may not be listed.
Top Processes by CPU:
         4%    coreaudiod
         2%    WindowServer
         1%    systemstatsd
         1%    hidd
         1%    Boom
Top Processes by Memory:
    696 MB    firefox
    123 MB    com.apple.IconServicesAgent
    106 MB    VLC
    82 MB    Finder
    82 MB    WindowServer
Virtual Memory Information:
    43 MB    Free RAM
    1.45 GB    Active RAM
    1.42 GB    Inactive RAM
    1.00 GB    Wired RAM
    867 MB    Page-ins
    28 MB    Page-outs
I've already gotten rid of a few third party apps, but maybe I should get rid of more? Anyway, I'm very frustrated and any help will be much appreciated. Thanks!

ktbeth
The problem with garbage software is that their uninstallation programs tend to be garbage as well. In the case of CleanMyMac, it is ineffective and leaves components behind. I verified that myself a few months ago and was curious if they had corrected it by now, but as of five days ago (my last test of it and similar junkware) it had not been addressed.
Only MacPaw, its developer, can know the reason its installer doesn't work, but I can think of two possibilities: either they are purposefully leaving those components behind for reasons known only to them, or they simply don't know what they're doing. Neither one of those possibilities is particularly comforting for the user.
Using CleanMyMac to remove what it considers "junk" will corrupt a system. I know of no way to recover from the effects of having used CleanMyMac than to completely erase the volume on which it was used, reinstall OS X and essential software from their original sources, and restore your essential work files and other documents from a backup that has not been corrupted by CleanMyMac or anything else.
This claim in particular is an outrageous one that cannot be justified under any circumstances:
The above screenshot was recorded on a brand new, previously erased Mavericks installation containing only one minimally configured User account. Just 500 MB can be removed "for free". Therefore there is no Mavericks - running Mac in existence that can be totally "cleaned" of what it considers "useless junk" without paying them for the privilege. Even if localization files (most of what it considers "useless") were to be removed, those files have exactly zero effect on a Mac's performance. On the other hand the lack of them will have effects only their respective developers can know.
MacKeeper on the other hand offers an effective uninstaller, but if you cannot find its app you may need to install MacKeeper again for the sole purpose of uninstalling it.
Once installed, follow these instructions:
Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper. Earlier versions than the one released in 2012 require more extensive work to uninstall all its components.
If you actually used MacKeeper to alter your system, e.g. "remove excess binaries" or such, you will need to reinstall OS X as well as all your additional software. Uninstalling MacKeeper is insufficient to reverse the corruption it is capable of - once again, that is if you used it.
If you merely installed MacKeeper but did not use it to perform any particular action, the following instructions will suffice.
If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
Quit the MacKeeper app if it is running.
Open your Applications folder: Using the Finder's Go menu, select Applications.
Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
You will be asked to authenticate (twice):
You do not need to provide a reason for uninstalling it:
Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.
Uninstall Trusteer Rapport as well. Follow its instructions, which I believe are effective. Resorting to so - called "cleaners" and "zappers" is a bad idea that will only exacerbate your problems. At present, that Mac is a complete mess that cannot possibly operate as Apple designed it to operate.

Hi, My mac book pro starts lag, after shut down is still the same. Every application is taking 3-6 seconds to open, if I type something in Word letter appears only after 2 - 4 seconds, Whats going on and how to fix it ?

Very slow performance
Even after shutting it down and restarting still the same.
Laggin a lot
Please help!!!

First, back up all data immediately, as your boot drive might be failing.
A possible cause of a slow user interface is a large set of image or video files on the Desktop with preview icons. If you have more than a dozen or so such files, move them to another folder.
Another possible cause is iCloud activity, especially Photo Stream synchronization. If applicable, uncheck all boxes in the iCloud preference pane and see whether there's an improvement.
Otherwise take the steps below when you notice the slowdown.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Select the 50 or so most recent entries in the log. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message. You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

Why do all pdf documents open only for a few seconds and then close?

I'm on a Mac Book Pro using OSX 10.8.5
I just updated Adobe Acrobat X Pro to to 10.1.8

It could be because you haven't accepted the license agreement. I woud suggest that you open the Applications folder, double click on the EULA.
And this is the Reader forum, not the Acrobat one...

When I open gmail in Safari it opens to the spam tab. Can I change this to the Priority tab? How?

I would prefer to use Safari, but have a problem with it in connection to gmail, my preferred mail account. When I open gmail in Safari it always goes directly to the "Spam" tab in gmail. (I have three gmail tabs for sorting mail: Priority, Social and Spam.) To get to the mail that I care about (Priority) I have to close that Spam tab and then open the "Priority" tab. How can I change the settings so that when I open Gmail it is the Priority tab content that shows first on my screen? In Firefox, Priority mail is the first thing I see when I open Gmail. Why isn't this true in Safari? And how can I make it so?

Hi alanbala,
There are several possible reasons why the new window opens in the background and not in the foreground by default.
# another installed program is causing this
# the Firefox main window is set to Always on Top
# probably a Windows 7 bug
# possibly a Firefox bug [https://bugzilla.mozilla.org/show_bug.cgi?id=790013 https://bugzilla.mozilla.org/show_bug.cgi?id=790013]
What you can do is
# update your Windows 7 to the latest security patches
# open Mozilla Firefox in Safe Mode (see KB article [[Troubleshoot Firefox issues using Safe Mode]])
# evaluate the other programs installed on your computer
# open new links on a new tab
Let us know your progress. I will be following this support thread.

Ver 10.0.1. Entire screen blacks out for a few seconds when scrolling.

I recently updated to Reader X 10.0.1. Now when I scroll through a large document my entire screen blacks out for a few seconds. So far it has recovered. I get an error message saying that the NVidia nView driver (ver. 135.50) has stopped responding. I am running Windows 7 Pro on an HP Laptop, feeding to a large Samsung monitor. Never happened prior to this update. Any fixes/ideas?

You are still under warranty. Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

My iPad suddenly started to show crazy colors. I turned it off and had to use the two button trick to turn it back on. Now it shows only green stripes for a few seconds and goes back to sleep.

My iPad suddenly started to show crazy colors. I turned it off. It would not reboot until I used the two-button reboot. Now it shows only green stripes. only for a few seconds and goes back to sleep. HELP!

Standard troubleshooting...
1. Try a Restart by pressing the sleep/lock button until you see the slider. Slide to power off. Restart by pressing the sleep/lock button until you see the Apple logo.
2. Try a Reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider if, it comes up. Takes about 5-15 secs of button holding and you won't lose any data or settings.
3. Remove all apps from Recently Used list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Tap and hold any icon in this list until they wiggle
- Press the red to delete all apps from this list.
- Press the home button twice when done.
4. If still a problem restore with your backup.
5. If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
6. If still a problem, it's likely a hardware issue.

I have problems with Gmail when I open it in Firefox. The button "write a letter" doesn't work

Dear Firefox team,
I have problems with Gmail when I open it in Firefox. The button "write a letter" doesn't work. On the page it is seen as if the page is being downloaded but in fact not. As a result, I can't neither write new letters no reply to received mail.
Best regards,
Alla Khv

-> If images are missing then check that you aren't blocking images from some domains. See:
http://kb.mozillazine.org/Images_or_animations_do_not_load
-> Check the permissions for the domain in the current tab in Tools > Page Info > Permissions
-> Check that images are enabled: Tools > Options > Content: [X] Load images automatically
-> Check the exceptions in Tools > Options > Content: Load Images > Exceptions
-> Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images)
-> There are also extensions (Tools > Add-ons > Extensions) that can block images.
Troubleshooting extensions and themes
https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
Check and tell if its working.

When opening a new tab, Firefox often freezes for a few seconds until the page has loaded completely.

When I open a new tab, the tab must load completely before Firefox will respond at all. I cannot do anything in Firefox; Windows and the rest of my programs that are running are unaffected. This happens randomly, but it is more common on certain websites. How do I fix this?
Thanks!
J

Please check for the problem in [[safe mode|safe mode]].. does it work there?

I have downloaded firefox but when I open it I get the following message 'Firefox has detected that the server is redirecting the request for this address in a way that will never complete'. What do I do?

I have downloaded firefox but when I open it I get the following message 'Firefox has detected that the server is redirecting the request for this address in a way that will never complete'. What do I do?

See:
* http://kb.mozillazine.org/The_page_is_not_redirecting_properly
Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

When I open Live Mail in the Firefox browser, how often is new mail received? Can I change that? Is there a button to "receive mail?"

When I open Live Mail using the Firefox browser, how often is new mail received?

Firefox 13, Windows Vista, I use Thunderbird as my default email program and in past versions of Firefox I was able use a custom button to open Thunderbird to receive mail. In the options menu - applications - there is a mailto content type but no option to open Thunderbird inbox?

When I open Gmail in Firefox, the secure (padlock) icon appears only for a few seconds; the connection then recycles and goes to the triangle alert icon.

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