When I open illustrator closes automatically helplessly. CC's illustrator and I have Windows 8. Thanks

when I open illustrator closes automatically helplessly. CC's illustrator and I have Windows 8. Thanks

charmi,
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Similar Messages

  • Every time I close down after the days use when I open it again the main page is corrupt and I have to re-install the firefox again can I stop this happening

    When I open firefox first thing it opens but the home page is not working. So I have to re-install it. Then it is ok for the rest of the day but only to go down again the following day. What can I do to stop this happening? I use bt.com home page.

    1. Reset the Internet Browser settings. Taking the Internet Explorer for example.
    1). Close allInternet ExplorerandWindowsExplorer windows that are currently open. Open Internet Explorer by clicking theStartbutton. In the search box, typeInternet Explorer, and then, in the list of results, click Internet Explorer. Click theToolsbutton, and then click Internet options.
    2). Click the Advanced tab, and then click Reset. Select the Delete personal settingscheck box if you would also like to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, andActive X Filtering data.
    3). In theResetInternet ExplorerSettings dialog box, clickReset. When Internet Explorer finishes applying default settings, click Close, and then click OK.
    4). CloseInternet Explorer.Your changes will take effect the next time you openInternet Explorer.
    2. Reset homepage as bt.com again.
    3. clear out all cokkies and browsing history.

  • When opening microsoft word on mac it automatically opens a huge number of my word files and I have to wait for it to open them all then when i try to close them down it freezes and I 'force quit' and on reopening the same thing repeats

    When opening microsoft word on mac it automatically opens a huge number of my word files and I have to wait for it to open them all then when i try to close them down it freezes and I 'force quit' and on reopening the same thing repeatsI have to wait for it to open them all then when i try to close them down it freezes and I 'force quit' and on reopening the same thing repeats

    One thing to try/check - in System Preferences, General.  Check the box "Close windows..."

  • I just downloaded Lion.  Now when I open Safari, it automatically opens to the last page visited.  How do I reset it to open to a blank page as it did previously?

    I just downloaded Lion.  Now when I open Safari, it automatically opens to the last page visited.  How do I reset it to open to a blank page as it did previously?

    Dealing With The Resume Feature of Lion
    Managing Mac OS X Lion's application resume feature.
    If you shutdown your computer you should get a dialog asking if you want applications to resume on the next startup. Simply uncheck the box to prevent that from occurring. Open General preferences and uncheck the option to Restore windows when quitting and re-opening apps. You can also install a third-party utility to control resume features on individual applications: RestoreMeNot or Application State Cleaner.
    It is possible to completely stop the Resume feature although I'm unconvinced that it is that annoying. Nevertheless see the following:
    If you have not yet done so you must first make your /Home/Library/ folder visible. Open the Terminal application in the Utilities folder. At the prompt paste the following command line:
    chflags nohidden ~/Library
    Press RETURN. Quit the Terminal application.
    In the Finder navigate to the /Home/Library/Saved Application State/ folder. Delete the contents of the folder. Back up to the /Home/Library/ folder. Select the Saved Application State folder. Press COMMAND-I to open the Get Info window. In the Sharing and Permissions panel at the bottom click on the lock icon and authenticate. Set each of the listed entries to Read Only. Close the Get Info window.
    Quit all open programs except the Finder (this is very important.) Next, navigate to the /Home/Library/Preferences/ByHost/ folder. Look for a .plist file with "com.apple.loginwindow." in the file name followed by some numbers in hexadecimal. Select the file. Press COMMAND-I to open the Get Info window and in the Sharing and Permissions panel click on the lock icon and authenticate. Set each of the listed entries to Read Only. Close the Get Info window. If you also find a file with the same filename but with a last extension of ".lockfile," then you should delete it.
    The above should eliminate the Resume feature system-wide. Note that any future system updates or upgrades will likely undo these changes. You will then need to repeat this procedure assuming there are no major changes in OS X related to it.

  • I am having problems with the Preview application.  When I try to use it to open a pdf document it gets hung-up and I have to select force quit to close it.   Any ideas on how to resolve this problem?  Thanks for any help

    I am having problems with the Preview application.  When I try to use it to open a pdf document it gets hung-up and I have to select force quit to close it.   Any ideas on how to resolve this problem?  Thanks for any help

    Can you open the Preview program without loading a file, like by itself?
    If it doesn't load then I suspect a corrupt Preview preference file.
    Deleting the System Preference or other .plist file
    Can you open other files with Preview, like jpg's and images?
    How about other PDFs? or is it just that one you have downloaded?
    Run through this list of fixes
    Step by Step to fix your Mac

  • Why does a loading bar appear when i open pages? it does not go away and does not allow me to close the app while it is up.

    when i open my pages app a loading bar appears and cannot be removed. i have waited two and a half hors for whatever it is to load and i finally just had to force the program to close through the activity monitor. But this problem persists... every time i open the app the loading bar haunts me. i can still edit the document but the loading bar is still "layered" in front of the open app. my final question is, how do i get rid of this loading bar and what is it for?

    Gabe,
    It sounds as though Pages is trying to resume editing a bad document, or a very large one. Quit Pages, Force Quit if necessary, and then start it up again while holding down the Shift key to prevent reopening formerly open documents.
    Jerry

  • I would like to create an Ibook. When I open one it automatically fills in the pics. I don't want that to happen. What to do?

    I would like to create an Ibook. When I open one it automatically fills in the pics. I don't want that to happen, I like to drag them in one by one. What to do?

    Are you using iBooks Author?
    If so you can choose a blank template.
    iBooks Author > File > New from Template Chooser... > use the Blank template.

  • SpryAccordian jumping at the bottom when it opens or closes

    can't describe it any better - when i open or close the Accordian, the height wants to lengthen by several pixels while the js is being executed, and then jump back to its original dimensions -
    see :
    http://www.adhllc.com/glenn/e107/
    i've seen this discussed before, just didn't find a successful fix.
    can anyone help? we can't have this...
    thanks!

    glennn.php wrote:
    can't describe it any better - when i open or close the Accordian, the height wants to lengthen by several pixels while the js is being executed, and then jump back to its original dimensions -
    see :
    http://www.adhllc.com/glenn/e107/
    i've seen this discussed before, just didn't find a successful fix.
    can anyone help? we can't have this...
    thanks!
    I get the impression that your accordion is not a Spry accordion. Thise impression has been created by a legal notice as follows:
    * Accordion Content script- (c) Dynamic Drive DHTML code library (www.dynamicdrive.com)
    * Visit http://www.dynamicDrive.com for hundreds of DHTML scripts
    * This notice must stay intact for legal use
    For further help, I suggest that you go to dynamicDrive.com.
    I hope this helps
    Ben

  • When i open my computer the login page comes up and then goes dark right away.  i have to shut down and turn on to get to work.  just a month old mbp 15.  just started it today.  any suggestions.  software says it is up to date.

    when i open up computer the login screen comes up and then goes dark right away.  can't do anything with it.  close lid and open up and it comes up again and then goes dark.  i have to shut off and restart to get through the login page.  then seems to work untill i close lid again.  just started this today.  software is up to date.  using a month old mbp 15.  any suggestions?  thanks.

    You could try wiping the hard drive and reinstalling the OS and all your programs.
    Did you install any programs yesterday?
    If not it may be best to take it to an Apple care center and have it checked out. Take it in while it is asleep so you ccan show then what is happening.

  • Problem with internet. When i open System preferences, Network, message drops down: 'your network settings have been changed by another application'. I click OK, but it drops a message again and again, preventing me to do anything about the setting.

    Problem with internet. When i open System preferences, Network, message drops down: 'your network settings have been changed by another application'. I click OK, but it dropps the message again and again, preventing me to do anything about the setting.

    A Fix for "Your network preferences have been changed by another application" Error 
    In the Library/Preferences/SystemConfiguration/ folder delete the following:
    com.apple.airport.preferences.plist
    NetworkInterfaces.plist
    preferences.plist
    com.apple.nat.plist
    You will have to re-configure all your network settings since deleting.
    (10.4.10)
    Use Software Update to update your OS to last version of Tiger.  Install all the other updates that goes along w/it.

  • My iphoto will not load, all it does when i open it is just show a blank iphoto and won't load any of my photos that were already in there.

    My iphoto will not load, all it does when i open it is just show a blank iphoto and won't load any of my photos that were already in there. Any way to fix it ?

    Remember: we cannot see your machine. There are 9 different versions of iPhoto and they run on 8 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS.  So to get help you need to give as much information as you can. Basic things like :
    - What version of iPhoto.
    - What version of the Operating System.
    - Details. As full a description of the problem as you can. For instance: 'iPhoto won't export' is best explained by describing how you are trying to export, and so on.
    - History: Is this going on long? Has anything been installed or deleted?
    - Are there error messages?
    - What steps have you tried already to solve the issue.
    - Anything unusual about your set up? Or how you use iPhoto?
    Anything else you can think of that might help someone understand the problem you have.

  • I have a monthly subscription for PS and Lightroom. I upgraded to 5.7 this morning but not through CC as it wouldn't download. Now when Lightroom opens, it is asking whether I want to but or have a free 30 day trial and won't progress any further into the

    Help please? My first time on this forum so apologies if I boob in some way!
    I have a monthly subscription for PS and Lightroom.
    When I opened Lightroom this morning, it told me an upgrade was available through CC. I probably did something wrong, butI couldn't get it to download.
    I came on the forum and read a couple of discussions on your pages and found a reply that posted links to the pages where Lightroom 5.7 could be downloaded.
    I clicked the link and downloaded the update fine.
    However, now when Lightroom opens, it is asking whether I want to BUY or have a free 30 day trial and won't progress any further into the app.
    My CC icon reveals that my software is up to date but I can't get past this register screen, without selecting BUY or FREE 30 TRIAL .
    can anyone help please?

    Help please? My first time on this forum so apologies if I boob in some way!
    I have a monthly subscription for PS and Lightroom.
    When I opened Lightroom this morning, it told me an upgrade was available through CC. I probably did something wrong, butI couldn't get it to download.
    I came on the forum and read a couple of discussions on your pages and found a reply that posted links to the pages where Lightroom 5.7 could be downloaded.
    I clicked the link and downloaded the update fine.
    However, now when Lightroom opens, it is asking whether I want to BUY or have a free 30 day trial and won't progress any further into the app.
    My CC icon reveals that my software is up to date but I can't get past this register screen, without selecting BUY or FREE 30 TRIAL .
    can anyone help please?

  • HT201302 When i open up itunes on my computer, it says that i have 2 videos but when i sync it and check my ipod touch, it says i have no videos so it only shows up on my computer but not on my iPod touch and its a 4th Generation.

    When i open up itunes on my computer, it says that i have 2 videos but when i sync it and check my ipod touch, it says i have no videos so it only shows up on my computer but not on my iPod touch and its a 4th Generation.

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

  • Subscribe to Photoshop CC for photographers but keeps saying my trial has expired. Both Photoshop and lightroom. Smetimes this happens 3 times in one day or perhaps every  third day. When I open either package I get a message saying that I have 00 days le

    Both Photoshop and Lightroom exhibit the same error. Sometimes this happens 3 times in one day or perhaps every  third day. When I open either package I get a message saying that I have 00 days left in the trial and to continue I need to purchase a licence or start a trail. If I click on purchase a Licence the once I log in with Adobe ID I can get started. I have contacted Adobe chat support 6 times. They suggest deleting an opm.db  file and assure me that this will sort the problem and within 24 hours back to square one

    Here it happens only with photoshop cc 2014. i just deleped opm.db i will check again tomorrow.

  • I have upgraded from 10.5 to 10.6 and found that all folders/files/pics have pixelated (either white or black) patterns on them. But it turns out fine when i open up the affected files/folders/pics. And this phenomenon persists after updating software.

    I have upgraded from 10.5 to 10.6 and found that all folders/files/pics in my disk drive have 'dotted' (either white or black) patterns on them. But it turns out fine when I open up the affected files/folders/pics. And this phenomenon persisted even after updating to the latest software. I proceeded to upgrade to 10.8 and updated the latest software thinking that this might resolve the problem but still stays the same way as it was. Could it be the Adobe flash player that is causing this problem? Please help.

    this posting shows how to migrate wiki. http://discussions.apple.com/thread.jspa?threadID=2205892
    I did it and it worked.

Maybe you are looking for