When I open iTunes I receive a message that says error 4002. How do I correct this error?
When I open iTunes I receive a message stating: "we could not complete your iTunes Store request. An unknown error occurred (4002). There was an error in the iTunes Store. Please try again". I have uninstalled an re-downloaded iTunes and all its' components as recommended by an Apple support tech. This did not work, still getting error message. What to do?
1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4. Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
7. Check for third-party software conflicts.
Similar Messages
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My Windows XP software recently had an automatic update and now when I open iTunes, I receive the message "This copy of iTunes is corrupted or is not installed correctly. Please reinstall iTunes."
I have not used iTunes for several weeks so the issue may not be related to the last Windows XP automatic upgrade. I have never had problems with iTunes in the past. Is this a real message or perhaps a virus?
Before I reinstall iTunes, any thoughts?It's a real message.
Let's try a repair install of iTunes.
Restart the PC first.
If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
Can you launch your iTunes now? -
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Upgrade iTunes to the latest version. It should be 10.5.3.
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Windows - Ctrl-clicking a checkbox causes all tracks in the current display to become checked or unchecked.
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1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4. Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
7. Check for third-party software conflicts. -
After upgrading to Lion, I went to open Mail and received the message that it needed to upgrade my Mail database - this may take a few minutes. The bar shows it is about 1/5 along and has been there for over 10 hours.
I tried quitting and starting again but it just jumps back to the same spot.It is quite large, but I have tried two of the fixes suggested and things now seem to be moving along.
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When I open Itunes there is no where that says Authorize my computer Help?????
There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them: -
When attempting to sync my ipod I get an error OxE8004002 how can I correct this error
When attempting to sync my ipod to my pc, I get an error OxE8004002; how can I correct this error?
It is just since I uploaded the 6.1.5.iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
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When I go to open Itunes, I get a message saying "Itunes has detected a problem with your audio configuration. Audio/Video playback may not work properly. I've tried closing and re-opening Itunes but it still comes up. I've also tried removing quicktime, repairing Itunes and restarting my computer after that. It still says the same thing. I've also tried reinstalling Itunes as well.
Hi Ganeshpandianm,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
http://support.apple.com/kb/TS1371?viewlocale=en_US
"iTunes cannot run because it has detected a problem with your audio configuration"
Cheers,
- Judy -
I upgraded to the newest version of Firefox yesterday. But now I cannot get online with Firefox. I can check my e-mail and browse the web on Internet Explorer, but not Firefox. I get a message that says Firefox is working offline. I uninstalled and reinstalled Firefox, but that did not help. I restored my computer to Sunday's settings, but that did not help.
I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!
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Recently updated itunes; unable to open itunes; receiving following message: MSVCR80.dll is missing.
Ttried to reinstall itunes but still cannot open. Any suggestions?Follow the instructions of tt2 in https://discussions.apple.com/thread/5822086
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You profile folder is damaged or missing.<br>
To fix this, we will need to delete the profile by following these steps:
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