When I open iTunes I receive the error message: iTunes has stopped working. A problem caused the program to stop working. Please close the program. When I plug in my iPhone it opens.

I am on a Dell PC with Windows 7 using Google Chrome and my iPhone is a 5c. I have moved my iTunes folder to an external hard drive. I have already reinstalled iTunes. Phone is iOS 8.1.3

Howdy danceskiflyfishfamily,
Thanks for using the Apple Support Communities.
If iTunes is unexpectedly quitting when you launch it on your Windows 7 PC, then I'd like you to please follow the directions in the article below.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Take care,
Alex H.

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HT203175 When I install itunes I received an error message like this:The exception unknown software exception (0Xc06007e) ocurred in the application at location 0x7c812afb

When I install itunes I received an error message like this:The exception unknown software exception (0Xc06007e) ocurred in the application at location 0x7c812afb. After the installation the computer is showing the message every time.

If you update your QuickTime Player, does that clear up the iTunes message?

HT4061 When proforming the new iPhone update I received an error message-iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes. If I choose to restore will i get everthing back. Like my photos et

When performing the new iPhone(IOS6) update I received an error message - iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes. Will I lose everything if it goes back to factory settings. Right now my phone wont do anything. It is just showing a cable, an arrow and the iTunes logo.

If you restore from backup.
You should have made sure that everything was on your computer bef ore updating anyway. Did you fail to do that?
All pics taken with iphone should be imported to your computer regularly as you would with any digital camera, most especially before any update/restore/etc. Did you fail to do that?

I'm using an earlier version of Firefox (v. 3.6.18), downloaded the add-on but it will not open. I received a error message saying safari can't open "firefox_sync-1.7-sm+fn+fx.xpi" because no available application can open it.

I'm using an earlier version of Firefox (v. 3.6.18), downloaded the add-on but it will not open. I received a error message saying safari can't open "firefox_sync-1.7-sm+fn+fx.xpi" because no available application can open it.

"Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"
See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies

When trying to sync my iphone in itunes i keep getting the error message "itunes cannot sync apps because the apps installed on the iphone could not be determined." can anyone explain what this means?

when trying to sync my iphone in itunes i keep getting the error message "itunes cannot sync apps because the apps installed on the iphone could not be determined." can anyone explain what this means?

I received the same error message after I had recently updated iTunes to 10.5.1 and I had wirelessly updated 13 apps. I had to go into iTunes and select Apps, on the bottom right it said I needed to update 13 apps. I updated the apps via iTunes and then synced again without an issue.
iPhone 4S / OSX 10.6.8 / iTunes 10.5.1

HT1414 I restored my iPhone and when sync is in progress I receivee the error message "iTunes could not back up the iPhone because a session could not be started with the iPhone." Any suggestions?

I restored my iPhone and when sync with iTunes is in progress I receive the error message "iTunes could not back up the iPhone because a session could not be started with the iPhone." Any suggestions on what to do?

Hi Judy,
Im using windows 7 and im not a computer wizard, i've tried the method by using the instruction for Win7 but it does not work, same problem still exist.
Could uninstall itunes and reinstall it back on my pc fix my problem, please advise...... Many Thanks!
VBR,
ray

Received following error message "itunes could not connect to the itunes store. make sure your network is connection is active and try again." i know the connection is active. what can i do to resolve?

received following error message "itunes could not connect with Itune store - make sure your network connection is active and try again" i know my connection is active. does anyone know how to fix this problem?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now.

When trying to sign into the Itunes Store I get error message "Itunes store not available at this time- please try again later". I've updated everything and still can't get in. Any ideas??

When trying to sing into the Itunes Store I get error message "Itunes store not availble at this time. Please try again later" I've updated everything and doesn't help. Anyone have any ideas?

Send a PM(Private Message) to ATT Uverse Care.

Error Msg. I am receiving an error message: "Access to "DDRC-Computer Class" in "Birthdays" in account "iCloud" is not permitted. The server responded: "403" to operation CalDAVWriteEntityQueueableOperation. Revert to server /Go offline.

I am receiving an error message:
"Access to “DDRC-Computer Class” in “Birthdays” in account “iCloud” is not permitted.
The server responded:
“403” to operation CalDAVWriteEntityQueueableOperation.
Revert to server /Go offline.
When I click revert to server the screen goes back to the same error message. When I click go off line the error message disappears, but none of my calendar appts. sync with my other devices.

We previously had a similar issue when migrating multiple accounts from MobileMe to iCloud. The issue was resolved by disabling and then enabling iCal sync through iCloud on our iMacs in System Preferences.
Always backup your calendar before troubleshooting (File > Export > iCal Archive).
The following steps are roughly from a Apple Support Community discussion.
Open iCloud in System Preferences.
Switch off (uncheck) iCal sync in iCloud System Preferences pane.
Backup iCal before doing this. You will need to remove calendar data.
Open iCal and verify the iCloud account is removed in the iCal preferences under accounts.
Close iCal, reopen System Preference and switch on (check) iCal sync in iCloud System Preferences pane.
Reopen iCal and verify the iCloud account is enabled in the iCal preferences under accounts.
At this point if the problem persists you might try completely signing out of iCloud and then signing back in. But remember to backup all related data (iCal, Contacts, Mail, Photostream, etc) before turning off iCloud sync!

TS1538 Since my iPhone 4 update I can no longer up date it through my computer I am running windows 7 and before the iPhone update I didn't have any problems now I get the error message iTunes could not connect to this iPhone. An unknown error occurred (0

Since my iPhone 4 updated I can no longer sync it or charge it with iTunes I get an error message ------>iTunes could not connect to this iPhone. An unknown error occurred (0xE000084)

From this support document http://support.apple.com/kb/TS3694 see this:
Unknown Error containing "0xE" when restoring
To resolve this issue, follow these steps. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. Learn about issues syncing iOS devices with P55 and related Intel Chipsets.

TS2529 how to fix the error message itunes can't sync apps because it can't determine what apps are installed

how to fix the error message itunes can't sync apps because it can't determine what apps are installed

Hi,
This may be Helpful
AMDS for Windows
http://support.apple.com/kb/TS1567

Why do I get the error message "iTunes Match could not download because disconnected from network? I'm connected to the internet during that time with Safari so am I not connected to the network?

Why do I get the error message "iTunes Match could not be updated because you were disconnected from the network during processing." I'm on the internet during all of this. What disconnect is the message referring to? Itunes is frozen now. I keep clicking OK but it just comes back with no action.

Hello FredJay,
Thank you for contacting Apple Support Communities.
iTunes Match needs a network connection to work, either Wi-Fi, cellular or wired. See the following:
Make sure you have an active Internet connection
Be sure your computer or device has an active Internet connection by loading a webpage using Safari or another web browser.
On an iOS device with cellular support, if you are not on a Wi-Fi network, try enabling 3G cellular data1 for iTunes Match.
For iOS 6, tap Settings > iTunes & App Stores > Use Cellular Data > On
For iOS 5.1.1 or earlier, tap Settings > iTunes & App Store > Use Cellular Data > On
1Fees may be associated with downloading over cellular networks; contact your wireless carrier for details.
From:
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/TS4054
Regards,
Jeff D.

TS3683 I have not been able to successfully back up my iPad to my MAC computer since 07/21/2013. I keep getting the error message "iTunes could not back up iPad "" because an error have occurred." Any suggestions on what I can do to resolve this error?

I have not been able to successfully back up my iPad to my MAC computer since 07/21/2013. I keep getting the error message "iTunes could not back up iPad "" because an error have occurred." Any suggestions on what I can do to resolve this error?

Hi there BuffaloSailor!
I have an article here with some troubleshooting suggestions for this issue:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Take care, and thanks for visiting the Apple Support Communities.
-Braden

I am having issues deactivating my version of CS4. I receive an error message stating unable to connect or that my firewall or proxy settings are interfering with the process. I do not want to uninstall until i can deactivate as i wish to use a copy on an

am having issues deactivating my version of CS4. I receive an error message stating unable to connect or that my firewall or proxy settings are interfering with the process. I do not want to uninstall until i can deactivate as i wish to use a copy on another laptop

Hi K8tym,
Please refer to below article.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Thanks

I downloaded several tv shows on my computer and attempted to drag and drop to my iPod touch. I received an error message indicating that there was a problem syncing to my iPod. What steps should I take next? This has never happened before.

I downloaded several tv shows on my computer and attempted to drag and drop to my iPod touch. I received an error message indicating that there was a problem syncing to my iPod. What steps should I take next? This has never happened before.

Force Quit .
Press command + option + esc keys together at the same time. Wait.
When Force Quit window appears, select the Safari if not already.
Press Force Quit button at the bottom of the window. Wait.
Safari will quit.
Relaunch Safari holding the shift key down.
http://www.thesafemac.com/fbi-ransomware-virus-rampant/

Does anyone else get the error message :iCloud has unexpectedly stopped"?

I am visiting South Africa and realy heavily on access to my iCloud. For the past 48 hours iCloud seems to be down and I keep getting the error message "icloud has unexpectedly stopped". Apple has not acknowledged the problem, yet. Does anyone else experience similar issues? Any suggestions on how to access icloud.com?

I'm having the same problem on my wife's computer. I successfully joined several shared calendars from my account, and suddenly started getting this message on the last one. I've tried again repeatedly over the last 24 hours, including sending a new invitation, logging her out of iCloud website, etc.
Did you find any resolution to the problem?

When I open iTunes I receive the error message: iTunes has stopped working. A problem caused the program to stop working. Please close the program. When I plug in my iPhone it opens.

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