When i open mail the screen is blank

when i open mail, the screen is blank can any one help

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of certain system caches. 
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and  Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Similar Messages

  • When I open Mail the screen flickers random blue and gray appeared on the screen. I took a video too. Will that happen again? Is it hardware problem? This ipad2 32GB was replaced yesterday and I think it is refurbished. Are replace product refurbished?

    I got my ipad2 replaced yesterday. And this new ipad started giving me problem by crashing aps. Then I restored the ipad twice but the problem was still there. I called apple and they fixed it by doing Reset All Settings. But now I have this weird problem. When I open Mail the screen flickers random blue and gray appeared on the screen. I took a video too. Will that happen again? Is it hardware problem? This ipad2 32GB was replaced yesterday and I think it is refurbished. Are replace product refurbished?

    There is no way for anyone here to know if your replacement iPad is a refurbished unit.  Per Apple's replacement policy, replacements can be refurbished units.  If you feel the unit is not working correctly, take it back, let them check it out and if found defective, they will replace that unit.

  • HT201413 I have 47 emails in my inbox, but when l open mail the screen is frozen & no emails are visible. Can anyone offer advice?

    I have 47 emails in my inbox, but when l open mail App the screen is frozen & no emails are visible. Can anyone offer advice?

    On you iPad, force close all the Apps in the multitask window.
    Follow these steps to force an app to close:
    From the Home screen, click the Home button twice. 
    Tap and hold on the app. 
    When it starts to jiggle, tap the to close it on eby one until all cleared
    Now do a Soft reset of your iPad:
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  • My imessage wont work, when i open it the screen turns white for a few seconds then goes back to the home screen

    WHEN I OPEN IMESSAGE THE SCREEN BLANKS WHITE AND AFTER A FEW SECONDS CLOSES IMESSAGE AND GOES BACK TO HOME SCREEN!!! HELP ME I HAVE NO IDEA WHAT TO DO!!!!

    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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    - Go to Settings>Messages>Send and Receive and sing out and sing back in
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
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  • My iPad mini shows 10 updates in the App Store-on the updates icon, but when I click it-the screen is blank. Help!!

    My iPad mini shows 10 updates in the App Store-on the updates icon, but when I click it-the screen is blank. Help!!

    It's a long running glitch, as the hundreds of threads on this topic demonstrate.
    You  can wait it out and wait for Apple to fix the servers or you can go  into your purchased tab and manually download each update (you'll find  the app icons with little update banners on them.
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  • When I open Mail the fans start up and only stop when I close it. This started about 2 days ago. In addition, Safari is often very very slow. What to do?

    When I open Mail the fans start up and only stop when Mail closes. This began two days ago.
    Previous to that I never had any problems with Mail; but Safari has been very slow on occasions. I don't know if the 2 pbs are linked.

    You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox Profile Folder that store session data.
    Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.
    *Help > Troubleshooting Information > Profile Directory: Open Containing Folder
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
    *http://kb.mozillazine.org/Multiple_profile_files_created

  • When I touch camera the screen is blank

    When I touch the camera icon the screen is blank.  I thought this is the icon you use to take pictures.

    Try a Reset [Hold the Home button (bottom centre) and Sleep/Wake button (top edge, right) down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is app and data safe!

  • When i open safari the screen stays dark gray and only the very top responds to touch

    when i open safari the menu bar reacts to touch. the rest of safari does not. a message of debug, no errors was on then i turned it off. still not responding. my screen only in safari stays darker grey. when i touch the search bar on top of the page a drop down box appears with previous searches but nothing else. please help

    BACK UP IPAD AND RESTORE IT

  • When i open itunes the screen goes weird

    when i open itunes on my desk top the screen goes weird as in all pixalated. Can anyone help Please

    That one is often a compatibility mode problem. Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
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  • When I open iPhoto, the screen splits and has lines on it. Has it got a virus?

    I have had problems with my Macbook Pro recently. There has been several occassions where the screen looks like it is split in half and has fuzzy lines all over it, and I am unable to move the mouse or control anything. The only way I can get rid of it is to restart the Mac completely. This has never happened before and the Mac is only two years old. I have worked out that it may be due to iPhoto, as it seems to happen not long after I open the application. Could it be a virus? Or is it anything else?
    I have researched this lots but can't seem to find an answer.
    Any help would be greatly appreciated.... I need my Mac so much, like we all do haha!

    This is not due to a virus, or any other kind of malware.
    Most likely, that's due to a hardware issue with your graphics card. You need to contact Apple for evaluation.

  • I dropped my iPad on my MacBook Pro and it put a little dent on top of the aluminum cover. When I opened it the screen was cracked in that location. Plz help.

    I dropped my iPad on top of my MacBook. The screen is cracked and would like to know how to fix it. Plz help

    Csound1, free speech should have a place in this forum. Bless, you have 13,000+ points one day they might make you a moderator and give you a little badge. Isn't it ironic that Apple and their fanboys have became "Big Brother"?
    As the old cliche goes ,"There's no harm in trying". If you can't afford a bill for several hundred bucks, then I would welcome all honest feedback and evaluate my options before paying a large repair bill.
    If you don't agree with it don't use it.
    There have been many stories of people getting free replacements, a close friend has received four replacement iPhones after the screen cracked from dropping it.
    Screens crack due to a variant of reasons, humidity/climate change. If someone punched it and broke it deliberately then of course it shouldn't be replaced but it should be able to withstand some drops/pressure on top.
    It may not be under warranty but you will find people who got a nice genius to replace it anyway.

  • My Iphoto stop working when I accidentally deleted all my pictures. Now I pay for Iphoto because I couldn't find iphoto folder in my library. When I open Iphoto the screen in black and then my macbook start working slow. What can I do please help me?

    I need help my iphoto is not working because I accidentally deleted all my pictures I bought the iphoto twice and that did not work at all, now I try pressing alt and restart and still is not working the screen gets black.  Any sugestion! any help?

    Press the option key (alt)  key and launch iPhoto and create a new library and import a few photos into it - does that work
    LN

  • My MacBook Pro froze and started a soft slow beeping.  When I restarted it the screen is blank.

    When I went to wake my MacBook Pro, it was frozen and there was a soft, slow beeping.  I restarted it, but it goes to a blank screen.  Help, please.

    If you get either Beeping of Flashing at Starup, that indicates there is not enough good RAM to start up. Some of your RAM may be dislodged, but more likely it has failed.

  • When I open Firefox, the screen opens normally; after about 1 second, it shows a slightly different look and a "click me" button. is this a virus?

    I can add a screen shot if needed.

    No it is a not a virus if your homage is the default '''about:home'''
    This explains what it is
    https://blog.mozilla.org/blog/2014/10/14/play-awesome-indie-games-directly-in-firefox-including-the-award-winning-ftl/
    This shows how you can change your Homepage in Firefox to something else or blank if you prefer. https://support.mozilla.org/en-US/kb/how-to-set-the-home-page

  • I can get thumbnail photos but when I tap them the screen goes blank

    Brand new iphone4 - photos taken appear as thumbnails and when tapped to enlarge are shown OK. But after the phone is powered down and restarted the thumbnails appear but when tapped do not appear. Help please.

    Hello linslaf,
    It may help to force close the Messages app, then restart the device.
    iOS: Understanding multitasking
    http://support.apple.com/kb/HT4211
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If the issue persists, the next step would be to restore your iiPhone.
    iOS: Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/HT1766
    Cheers,
    Allen

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