When I open my creative cloud on my desktop and open apps nothing pops up except a loading symbol and it stays like that. What is going on?
I have downloaded creative cloud but when I open up the apps its a blank page and it has the spinning loading symbol but I've left that up for hours and it stays like that. It doesn't show the applications at all, even when I download them from adobe.com. What is it?
Hannah Fleming please see App doesn’t open | Progress wheel spins continually for information on how to resolve your current error.
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When I try to open Lightroom5 (creative cloud) I am taken to the Select Catalog screen but I have no catalogs and I am not being allowed to create new ones. What can I do to correct this?
This could be a read/write permissions issue with the destination folder for the catalog. Use your favorite search engine to search for changing disk permissions. What operating system are you using?
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pls help
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
About a month back I decided to uninstall some applications to make room on the PC (Windows 7 64 bit). Mow when I open the Creative Cloud panel I just get a blank box with no app and no headings. I uninstalled the extra applications with windows 7. How cam I get my creative cloud back?
Hi David,
Please refer to the threads below where this issue has been addressed:
New Creative Cloud App unusable: it's blank!
creative cloud is blank window why?
Cloud Desktop App is blank?
Re: Creative Cloud app opening blank
Regards,
Sheena -
When trying use any Creative Cloud product on opening an application it attempts to verify my subscription "Membership Expired". I click the button "Try Again" and it says "Thank you, your Creative Cloud is now active. Click Continue to use your product." Clicking continue takes me back to the Member Expired prompt. My account and subscription are both active and current.
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
I've never used this feature to ask a question. Pardon not knowing etiquette and such. When I click on Creative Cloud logo/icon on my desktop, the indicator for time passing goes for a few seconds and stops, but CC app not opening.
CC app used to work on this same computer a few months ago. No changes to operating system. Photoshop is still working. Just wanted to download Lightroom and perhaps begin learning it, but to no avail.
Tried to look for a way to reinstall Adobe CC, but it says I already have it.
Any ideas?
Thank you in advance,
TimothyLink for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/ -
I get the following error message when trying to instal in copy: “Creative Cloud Installer” can’t be opened because the identity of the developer cannot be confirmed.
Mac Unidentified Developer Issue
Here's how to open apps that apple should not be blocking:
http://www.imore.com/how-open-apps-unidentified-developer-os-x-mountain-lion -
My Photoshop will not open when I open my creative cloud application manager. Can anyone help?
My Photoshop will not open when I open my creative cloud application manager. Can anyone help? I am using a mac and all the specifications should be right...
Simonfals543 do you receive any specific error messages when you try to open Photoshop?
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Hi, when I download Adobe Creative Cloud I open it and then a message appears saying "...Error Code 204", what I have did, or what do I need to do to make it install properly !?
Walegena37827201 please see Error downloading and installing Creative Cloud application for information on how to resolve Error 204. If you have any questions regarding the steps listed in the document you are welcome to update this discussion.
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When I open my Creative Cloud application it not run?(Windows 8.1)
When I open my Creative Cloud application it not run... I can't download Photoshop CC trial.
How to fix it?
OS:Windows 8.1
(Sorry,My English is pretty basic)
thanks!!!Hi BeetleFans,
Could you please tell me the error message you get?
Also, which OS are you using?
-Ankit -
Hi, I just purchased a Creative Cloud plan. When I open the Creative cloud, there is nothing there. How do I install apps from creative cloud?
Hi la dama cooks,
I believe you are getting the blank Creative cloud applications.
Please refer to the threads below where the issue has been resolved:
Win: New Creative Cloud App unusable: it's blank!
Mac: Cloud Desktop App is blank?
Regards,
Sheena -
I have instaled creative clouds, but when i open, my creative cloud shows empty window. I have reinstaled, and does not help.
follow solution 2 here, CC desktop lists applications as "Up to Date" when not installed
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Creative Cloud installs but will not open on windows 7
Creative Cloud installs but will not open on windows 7
Bill's gill what specific error message do you receive when you attempt to open the Creative Cloud Desktop application?
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Opening the Creative Cloud menu in OS X force-switches spaces/full-screen apps in the latest update.
Whenever I want to access the Creative Cloud menu in the menu bar from a full screen app, Creative Cloud forces me to the normal desktop, and then opens the menu.
This is interesting since the latest update to Creative Cloud Desktop fixed a similar bug where switching spaces/full screen apps would automatically open the Creative Cloud menu.Wow. Just wow. I am increasingly disappointed by Adobe's nonchalance towards the Adobe Creative Cloud application. Previously the app would pop up whenever you switch between desktops or full screen apps. We waited weeks for a fix. Now after the update they think they could get away with it by forcing the menu to only open on Desktop 1. Do they really think we are stupid?
I was skeptical when I heard about Creative Cloud, but I subscribed anyway because I was enticed by the new features Photoshop CC offers. Now I would rather go back to CS6, and the effects would be miniscule. -
when I start my Creative cloud desktop app. I get a blank window. I can see the logo at the top but no information in the window.
BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
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