When I open my iMessage it's blank.

One day I was going to use iMessage on my iPad but when I opened it it was blank. I can't click on anything at all. I can't read my messages of respond to them. I have tried to reset it before I've searched online but I can't find any solutions. It just stopped working and I don't know what to do.

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

Similar Messages

  • When I open safari I get a blank white screen.

    When I open safari I get a blank white screen. When I open top sites, and choose google, the screen is still blank, with the search bar at the top a quarter full. If it does open, it suddenly becomes unresponsive and returns to that blank, white screen. I'v tried everything I can think of, but nothing works.
    On a side note, everything from mail to iphoto to word works - just not safari. I'm using a mid-11 iMac 21.5"i5 running on mountain lion.
    Also did I post this in the right place? I'm new to this.

    Read this whole message before doing anything.
    Back up all data.
    Quit Safari if it’s running. Then select
     ▹ Force Quit…
    from the menu bar. A small window will open with a list of running applications. Safari may appear in that list, even though you quit it. If so, select it and press return. Close the window.
    Step 1
    In the Finder, press the key combination shift-command-A to open the Applications folder. Select the Safari icon in that folder and press the key combination command-I to open the Info window. There’s a checkbox in the Info window labeled Open in 32-bit mode. Uncheck it, if checked. Close the Info window and the Applications folder.
    If Adobe Flash Player is installed, select
     ▹ System Preferences ▹ Flash Player ▹ Advanced
    and click Delete All. Close the preference pane.
    Hold down the option key and select
    Go ▹ Library
    from the Finder menu bar. Delete the following items from the Library folder (some may not exist):
    Caches/com.apple.Safari
    Caches/com.apple.WebKit.PluginProcess
    Caches/Metadata/Safari
    Preferences/com.apple.WebKit.PluginHost.plist
    Preferences/com.apple.WebKit.PluginProcess.plist
    Saved Application State/com.apple.Safari.savedState
    Leave the Library folder open. Try Safari again. If it works now, stop here. Close the Library folder. If you still have problems, continue.
    Step 2
    Triple-click anywhere in the line below to select it:
    open $TMPDIR../C
    Copy the selected text to the Clipboard (command-C).
    Quit Safari again. Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V). A folder should open. If there's a subfolder with the name "com.apple.Safari", delete it, even if it's empty. Quit Terminal. Close the folder. Launch Safari and test.
    Step 3
    If Safari still doesn’t work right, quit, go back to the Finder and move the following items from the open Library folder to the Desktop (some may not exist):
    Cookies/Cookies.binarycookies
    Internet Plug-Ins
    Preferences/com.apple.Safari.LSSharedFileList.plist
    Preferences/com.apple.Safari.plist
    Preferences/com.apple.Safari.RSS.plist
    Preferences/com.apple.WebFoundation.plist
    PubSub/Database
    Safari
    (Note: you are not moving the Safari application. You’re moving a folder named “Safari.”)
    Try again. This time Safari should perform normally, but your settings and bookmarks will be lost. The default set of bookmarks will be restored. Delete them all.
    If the issue is still not resolved, quit Safari again and put all the items you moved to the Desktop back where they were, overwriting the newer ones that may have been created in their place. You don’t need to replace the files you deleted in step 1. Stop here and post again.
    If Safari is now working normally (apart from the lost settings), look inside the “Safari” folder on the Desktop for a file named “Bookmarks.plist”. Select
    File ▹ Import Bookmarks
    from the Safari menu bar. Import from that file. Recreate the rest of your Safari settings. You can then delete the items you moved to the Desktop.
    Note: This step will remove your Safari Extensions, if any, and their settings. If you choose to restore them, do so one at a time, testing after each step to make sure you haven’t restored the problem.
    If you don’t like the results of step 3, you can undo it completely by quitting Safari and restoring the items you moved or deleted in that step from your backup, overwriting any that were created in their place.

  • When I open safari, I get a blank page and the beach ball.

    When I open safari, I get a blank page and the beach ball. If I try to go to a website, it will load up to a certain point sometimes—the .com of www.facebook.com for instance—but other times, nothing at all.
    I've fixed this once before by deleting some files in the library folder—extensions & preferences I believe—and choosing not to have plug-ins selected, then restarting the whole computer—rather than just safari. It will work fine for a day, or maybe 3 at the most, before I have to repeat the process all over again. I'm sure it's because I usually put plug-ins back on once I get it to work, because you can't really use the internet without using plug-ins. But I'm using Chrome right now, as I do when I'm too lazy or too in a rush to try the whole process of getting safari to work again, and I don't have a single issue with it.
    My question is really, what plug-in could cause this to happen repeatedly? It's not like I'm going to websites that may have malware on them. I spend most of my day going to some of the most visited websites on the internet. 
    Is there a known bug out there, because Java has been overrunning concurrently with this happening. It's CPU % runs around 100. I quit the process, but it doesn't change anything. So, other than the fan turning on, I have not had any popup telling me that safari has crashed, that I'm not connected to the internet, or that something went horribly, horribly wrong. I'm pretty sure Safari things it's running fine, but it's not.
    Thanks in advance.

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
    These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
    Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
    Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
    Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens.
    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
    Step 1
    Copy or drag — do not type — the line below into the Terminal window, then press return:
    kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
    Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.
    Step 2
    Repeat with this line:
    sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'
    This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
    Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
    Step 3
    launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
    Step 4
    ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
    Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
    Step 5
    osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
    Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.
    You can then quit Terminal.

  • When I open numbers, my spreadsheet appears blank.  yet, when I moveacrossa row, data appears in the formula bar.  How can I fix it so I can see the sheet?

    When I open numbers, my spreadsheet appears blank.  yet, when I moveacrossa row, data appears in the formula bar.  How can I fix it so I can see the sheet?

    I had the same issue for several days (and several reboots).  During that time I found I could print the spread sheet as a pdf, though I couldn't see it except cell by cell.
    Suddenly the problem disappeared.  I never did know why the problem appeared nor why it disappeared.
    In the interim I ran the disk utility several times and repaired permissions twice.  That may have helped, but I don't know.

  • When i open mail the screen is blank

    when i open mail, the screen is blank can any one help

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of certain system caches. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and  Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • HT4623 my phone says i have updates for my apps but when i open update screen it is blank.  Phone badge sais 2 updates yesterday and now it says 4.

    my phone says i have updates for my apps but when i open update screen it is blank?  its driving me crazy

    Close the App Store app, double click the home button, press and hold the App Store icon until it wiggles, press the X, open the App Store app again and you should see your updates.

  • I updated my Itunes but now when i open the window it's blank. I'm not sure what to do.

    I updated my Itunes but now when i open the window it's blank. I'm not sure what to do.

    You might try this tip....iTunes 11.1.3 appears to have flawed permissions:
    Repair permissions either with Disk Utility in the Applications/Utilities folder or on the command line with:
    diskutil repairPermissions /

  • How do i fix when i open second tab it's blank

    when i chick on firefox in top left the page comes up normally as it should. but then when i click the + next to the tab up top I get a blank page and blank tab, I would like to hit the new tab and get another new ff search page. please help ty B

    hello, you can set the page that will show up when you open a new tab manually - enter '''about:config''' into the firefox location bar (confirm the info message in case it shows up), search for the preference named '''browser.newtab.url''' and double-click & change its value to any site you'd like ('''about:home''' is the address for the default homepage).

  • When i open my messages it stays blank??

    When i open my messages i get a blank page. why?.If leave there it will go to the home screen. I tried restoring it but nothing happened. What to do???

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

  • Why does FF 9 work part of the time and others I can't even get it to load a webpage. When I open it, it says about blank and Tab on the tab bar. Will not let me go to any websites. HELP Please!!

    After FF 9 installed every little while I lose whatever page I am on and it goes to about blank. When I tried to reload my pages it just sits there. Yesterday I was about to uninstall it and it started working fine again. This morning it decided to stop again, I have uninstalled it, rebooted and reinstalled and it's still doing this.
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    I'm contemplating videotaping myself performing my "fixes" on it the next time I have this problem.

  • When i open new tab it is blank can i change it to open homepage?

    I open a new tab on firefox and it is blank can i change it to go to my home page?

    install new tab homepage firefox add-on: [https://addons.mozilla.org/en-US/firefox/addon/777/]

  • When I open firefox i get two blank buttons on my tool bar. They have a blank info with a small screen image. Any ideas.

    hi, When I start firefox I get two tabs on my toolbar with no data. the only thing in the tab s is an image of a screen. Its as thyough some program is running and hides the info from me. Up to a few weeks ago I only had One tab. when I click on the tab nothing happens and a right click also produces the same result.

    Please provide a screenshot of that. <br />
    https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem
    Use the '''''Browse...''''' button below the '''Post a Reply''' box to upload the image.

  • My email on my iPhone is not visible.  I can see the summary in the inbox, but when I open the email it is blank.  That is with the exception of the sender's name.

    How can I see the full message on my iPhone?  This is a recent development, previously I could see my messagesa.

    Hi,
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  • Mail applications is blank when I open it, then it closes and opens again by itself, keeping blank

    In my Ipad, when I open Mail application it is blank. It stays like this for a few seconds, then it closes and open again by itself.  Keeping all time blank.

    Have you tried to force quit the app. Double tap the home button. Scroll sideways if needed to bring the mail app preview up on the screen. Flick that preview up and off the screen to close the app. Tap on the home page preview to exit the mode. Then try your mail again.
    Other things people have needed to do, especially after an update is to go into the settings, mail contacts and calendars, delete their mail account (it only deletes it off the iPad not out of existence) then exit out, go back i and re-enter the info.

  • When I open a document from a database (remote) It shows blank. The database application expects Adove to be used.

    THE APPLICATION IS NAMED "Master Control". When I open a document it shows blank and the name is always "version-#.pdf". No matter what the size of any file shows to be around 5kB. I am using Linux Ubuntu 10.04.
    If I use MS Windows and Explorer then everything works fine. Can you help?
    Thanks

    A new tab opens by default as a blank tab (about:blank).
    If that isn't the case then an extension has changed that behavior.
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.org/kb/Safe+Mode
    Do a malware check with some malware scanning programs on the Windows computer.<br />
    You need to scan with all programs because each program detects different malware.<br />
    Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
    *http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
    *http://www.superantispyware.com/ - SuperAntispyware
    *http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
    *http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
    *http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
    *http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
    See also:
    *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

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