When i open my itunes store, it says secure link to itunes failed and it doesnt load up, what seems to be the problem here? appreciate all the help i can get, thanks!

Yes, provided all the media is inside the iTunes Media folder, which is in turn inside the main iTunes folder (which is the standard arrangement) you should be able to move the iTunes folder from <User's Music> to any other path and shift-start-Tunes (option-start-iTunes on a Mac) to reconnect to it.
If the media folder has split out to another drive in the past, or media is stored outside of the iTunes Media folder, then things get a bit more complicated. I can go into details should it be necessary.
tt2

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I have an ipad 2 the itunes program worked fine at first but now it will not connect to the store. it says 'secure link to itune store failed' i have uninstalled it and reinstalled it. what do i do

i have an ipad 2 the itunes program worked fine at first but now it will not connect to the store. it says 'secure link to itune store failed' i have uninstalled it and reinstalled it. what do i do?

Doublechecking before proceeding. Is iTunes endlessly saying "Accessing iTunes Store"? Or is something a bit different going on?

I keep getting an unknown error when trying to connect to the store. I ran diagnostics and it says secure link to itunes store failed.

I keep getting an unknown error when trying to connect to the store. I ran diagnostics and it says secure link to itunes store failed. I've tried all suggestions from apple and nothing will work.
Please Help

I received this email from Apple and this corrected the problem for me... I only had to reset the iTunes cache
1) Open iTunes
2) At the top menu, click File > Preferences (iTunes > Preferences on a Mac)
3) In the Preferences menu, click the Advanced tab
4) In the Advanced menu, you should see a button that says "Reset Cache". Please click this button.

HT201272 You seems not to understand what I mean and what I'm having like problem. I still have my payment recut from October of this year when I bought 9 songs in the iTunes Store from my iPhone 4S. The problem is from all the 9 songs, 7 are still avail

You seems not to understand what I mean and what I'm having like problem. I still have my payment receipt from October of this year when I bought 9 songs in the iTunes Store from my iPhone 4S. The problem is from all the 9 songs I've paid for, only 7 are still available from this list on my iPhone. There is no possibility to download the other 2 without paying for them. I've spoke to the lady from Mississippi on the phone 2 days ago from about 2 hours calling from Belgium but unfortunately she couldn't help me. It's the 3rd time I complain about this. How many time shall I pay for the same songs?? If you can access my music list and my past receipts payment you will be able to find out what I mean. I went back on iTunes I've found the the songs I already downloaded in October that should be on my playlist but if I click on them it will charge me again 0,99 cents. It's been 3 years I've been using the same apple ID with my iPhones. I just wand to get my songs back without having to pay them twice or 3 times

1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
tt2

HT3204 When doing a "Network Connectivity Test" on my PC, as to iStore Connectivity, it says "Secure Link to iTunes Store failed". And when trying to "authorize" my computer to sync ringtones I downloaded to my PC, I keep getting an errot message.

When doing a "Network Connectivity Test" on my PC, while in iTunes, it tells me that "Secure Link to iTunes Store Failed", yet I'm connected to the internet. I was unable to "authorize" my PC with an error message, as well, giving me the code (-3212), saying I was not connected to the internet, yet I am. I can open browser after browser, and navigate just fine. In going through the iTunes Help menu, I am running the tests offered in the drop-downs, but I keep getting the afore-mentioned errors.

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

I am getting an error message in my itunes account saying secure link to itunes store failed. When I click help it says there is not internet connection.

From my itunes desktop I cannot access itunes. When I run the diagnostic it says Secure lik to itunes store failed.when I click the help button it says I am not connected to the internet. I purchased 25 songs last night on my Ipad and I am trying to sync them to my ipod on my PC.

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

I upgraded my 4s to 7.0.4 and now I can't access hotmail through my main mail app. When I open it a pop up says password incorrect even after I put my password in it pops up again. How do I fix this please help

I upgraded my 4s to 7.0.4 and now I can't acicess hotmail through my main mail app. When I open it a pop up says password incorrect even after I put my password in it pops up again. How do I fix this please help

After I upgraded to Mavericks I was also having this message when I tried to update. There was a previous post about this problem which offered this simple solution which worked for me:
b0n0b0
Re: Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
Mar 15, 2014 9:05 AM (in response to Terence Devlin)
Got it! Thanx. What I did was go to my account, check that they had my new ID and Password which they did, then hit reset button. All fixed.

My Itunes library deleted all my music except two of the songs I bought from the store. They're all still on my phone, but I can't seem to be able to move them all back. I can get the music back another way, but I want to prevent it from happening again.

I'm not sure why it deleted everything. I had rearranged and cleaned up my desktop earlier, but I know for a fact I didn't delete anything. Now, I go onto my Itunes and only two songs I bought off Itunes are there. I had more that I bought, but even the ones I took off my CDs aren't there anymore. I had over four hundred songs and they're all gone. I can put all the music back on because I have it saved elsewhere, but I want to prevent this from happening again. Does anyone know what might have happened? I really want to keep using Itunes, but its becoming more of a hassle than anything.

See Empty/corrupt library after upgrade/crash...
tt2

Fellow users, I bought, through app store, the application "Amplitube Slash" but I can't get it working so here's the problem: I do all the connections but when i lunch the app i can't ear nothing and the input says none. Pls help. Best regards

Dear users,
I bought recently the app "Amplitube Slash" for my iPod touch, through the app store and I paid 8€ for it.
When I tried to play guitar using the application with "Amplitube iRig", I could not listen anything as the input says "none". I would like to know how or if anyone knows how to solve this problem.. You can ask anything if you need more details.
Best regards
Duarte

Here is their support site.
http://www.ikmultimedia.com/c
Here is Apple's support article:
iOS: Troubleshooting applications purchased from the App Storetact-support/

HT201359 My thing won't let me go on the ITunes Store it says cannot connect to iTunes Store what do I do I have an iPod touch 5

Idk

There are a number of other threads from posting the same issue, I assume that there is a problem at Apple's end

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Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

See:
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Secure link to iTunes unsuccessfull on only one user account ?

I keep recieving the message in the iTunes store diagnostics that " secure link to iTunes unsuccessfull " , but only on one user account.
Other connections are O.K.
Help ?

Scorpion Sting, however, when I change user account on my machine, it's back to its normal fast speed.
Here's the whole litany for thoroughly checking your home folder.
1. Navigate to ~(YourHome/Library/Fonts - drag this folder to the desktop.
• Restart and test your applications.
• If they work start adding the fonts back few at a time.
( Likely suspects are Times RO & Helvetica Fractions, also if you do not use Classic you can trash the classic fonts.)
2. Check Preferences Thoroughly;
• Navigate to ~(YourHome/Library/Preferences drag this folder to the desktop.
• Restart and test your applications.
• If this works, save the old preferences folder somewhere else or on disk, name it "old prefs" .
** Note: A very important file is the "com.apple.Mail.plist" preference file located in the Preferences folder which contains all email account settings and general mail preferences (hold this one and replace if your problem is not with Mail).
You'll have to go through some of your System Preferences and apps to set the preferences back to how you like them. (Or if you have the time and inclination, "cherry pick" through until you find the problem one or two.)
3. Check Permissions Inside Home Folder
• Navigate to YourHome/Library.
• Get Info (Command - i) on folders for apps you are having problems with.
• Open the "Ownership & permissions" disclosure triangle.
• Make sure you are the owner, with "read and write" access.
• Click on "apply to all"
• If this is correct, open the "Applications Support" folder and do the same procedure (Command+I) for the folders with the names of the applications you are having trouble with.
Note:
The reason to check this is because repairing permissions with Disk Utility doesn't touch permissions inside your home folder.
4. Navigate to YourHome/Library/Caches and drag this folder to the trash, then log out and back or restart. There is no need to replace this folder.
-mj
[email protected]

Cant connect to itunes store it says connection has timed out

when i try to access the itunes store it says cant connect to itunes store connection has timed out make sure your network setting are correct and your network connection is active, then try again....i have re-synced and downloaded the new itunes,i can access it on my ipod touch 3rd gen. but when i go to it on the computer it doesnt work i NEED HELP!!!

I've had the same problem for the last two weeks. Finally resolved the issue in Windows 7.
Go to start button, control panel, system & security, windows firewall. On the left side of the box click on "advanced settings." On the left side of the box again click on "Inbound Rules." You should be able to see iTunes under the name category. Make sure it has a green check mark next to it. If it does not, then double click on the name. In the "general" box which comes up open, click "Allow the Connection." That worked for me. Somehow itunes was blocked but now I can access the itunes store again.

I am unable to connect to the Itune Store, it says the network connection timed out. The internet is working for everything else. Any idea?

I can no longer connect to the ITunes Store. CAn you help? When I do the diagnostics it says Securie link to itunes store failed.

I think I may be having the same problem. "We could not complete your iTunes Store request. The network connection timed out. Make sure your network settings are correct and your network connection is active, then try again." All tests pass the diagnostics. iPhone restored to factory settings in DFU mode, but when beginning to sync I get this error message. I've been searching online for fixes and tried several suggestions, but nothing worked so far. (disabled antivirus, firewall, ie settings, uninstall/reinstall itunes...) I'm getting very frustrated & hoping someone on here can help.

Secure link to iTunes store failed

I cannot get iTunes to create a "secure link to iTunes store". I'm at a complete loss on how to fix this. I'm running Windows XP, connected thru a network switch to HughesNet. I have the latest version of iTunes, I can sign into the iTunes store & download songs, but can't update my phone. . I tried to upgrade my 3GS to iOS 5 & iTunes said I wasn't connected. I click "update", it starts to backup my phone, then stops & says it can't connect. I did a manual backup of my phone, then hit "update" & it still didn't work.
Here's what I've tried so far:
Clock is set correctly, not using a proxy, lan settings correct (ssl 3.0 & tls 1.0 checked, server cert. revocation off), cleared dns, reset winsock, restarted network switch, restarted modem, uninstalled Norton products, turned off ZoneAlarm, uninstalled ZoneAlarm, turned off Windows firewall, verified that iTunes is on Windows Firewall exception list, opened port 80, opened port 443, created new blank "hosts" file, repaired iTunes, uninstalled iTunes, reinstalled iTunes.
Still nothing. Any help would be greatly appreciated! Thanks!
Here's the info from iTunes diagnostics:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Compaq Presario 061 RE468AA-ABA SR2013WM NA680
iTunes 10.5.0.142
QuickTime not available
FairPlay 1.13.35
Apple Application Support 2.1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.96
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.3.494
Gracenote MusicID 1.9.3.106
Gracenote Submit 1.9.3.136
Gracenote DSP 1.9.3.44
iTunes Serial Number 0012A88C07CE9F50
Current user is an administrator.
The current local date and time is 2011-11-07 00:24:41.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA GeForce 6150 LE
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.5.0.142 is currently running.
iTunesHelper 10.5.0.142 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {A47E9666-44E0-45C0-881D-683D914BFD92}
Description:    NVIDIA nForce Networking Controller - Packet Scheduler Miniport
IP Address:    192.168.0.2
Subnet Mask:    255.255.255.0
Default Gateway:    192.168.0.1
DHCP Enabled:    Yes
DHCP Server:    192.168.0.1
Lease Obtained:    Mon Nov 07 00:16:45 2011
Lease Expires:    Mon Nov 07 01:16:45 2011
DNS Servers:    67.142.178.10
        67.142.178.11
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
SSL 3.0 Support:    Enabled
TLS 1.0 Support:    Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was unsuccessful.
The network connection timed out.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-11-07 00:22:24.

Still no luck, I've even uninstalled AVG after running a virus scan. I've checked the registry, & still get a "connection timed out" error. Any suggestions?

When i open my itunes store, it says secure link to itunes failed and it doesnt load up, what seems to be the problem here? appreciate all the help i can get, thanks! :)

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