When I open my lap top, the light on my screen does not turn on unless I press the top light key

when I open my lap top, the light on my screen does not turn on unles I press the light key at the top above keyboard

System Preference > Display > Display tab
Check the Brightness slider and adjust it.

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I opened my account on the MacAir and have the new Mountain Lion showing i purchased. When I open my account on my other two machines it does not show. Any suggestions on why or how to fix? iMac and Mac Pro Thanks

I opened my account on the MacAir and have the new Mountain Lion showing i purchased. When I open my account on my other two machines it does not show. Any suggestions on why or how to fix?
iMac and Mac Pro
Thanks

SADLY not as i downloaded an upgrad to my original PAGES/
i have in the meantim had to open www.icloud. then from there import the file that i am working on and then check on ipad if it uploaded/ yes it did.
but what a waste of time as it doesn not save any changes done automatically back in the cloud....
i am now downloading the new LION and hope that it will fix the problem
i cant find any other way. I was lead to believe that you wrote, it saved automatically, on to the cloud, you then opened anohter device in anotother country even, and the new file was there, waiting, in its latest version.......
and the same magic was supposed to happen in reverse.
It doesn't/
if i have to open a browser, go to www.icloud....why on earth did they not just leave us an icon to drop it in in that case?
I hope the new lion will help resolve the isssue/
any other ideas> keep em coming...thank you so much.

I am trying to use powerpoint but when I open a document I want to work on it does not open on my desktop. It appears as open on mission control but it disappears offscreen. How can I get it to open where i need it and can work on it?

I am trying to use powerpoint but when I open a document I want to work on it does not open on my desktop. It appears as open on mission control but it disappears offscreen. How can I get it to open where i need it and can work on it?

It's almost certainly too late.
The time to create a backup is before a catastrophe. After a catastrophe, it's too late.

Have FF 15.0. When I open FF I always get following message: Norton Cofidential does not support FF 1.5, as if I have 1.5. What's up?

I have FF 15.0. When I open FF I always get following message: Norton Confidential does not support FF 1.5, as if I have 1.5. How do I fix this. Do I not have a secure site?

It is most likely because Firefox 15 is in beta, so norton hasn't added full support for it yet. I'd except them to update their software in the next 3 weeks (Firefox 15 gets released in about a week and a half).

When I turn my iPod the screen does not turn with it :(

When I turn my iPod the screen does not turn with it >:(

Try here:
iOS: Not responding or does not turn on

The WiFi button is gray and will not turn on WiFi. When I push the Bluetooth on button, all I get is the spinning gear. It does not go on. What is the problem? Is there a fix?

The WiFi button is gray and will not turn on WiFi. When I push the Bluetooth on button, all I get is the spinning gear. It does not go on. What is the problem? Is there a fix?

After trying resets and a full restore, I went to Apple Store. Genius kept me waiting 1/2 hour beyond app'tment time, then had to go through all sorts of tests before concluding the problem was what you said. They replaced the phone. Thanks.

I am trying to sync my songs in iTunes to my iphone4S, its running on IOS 7.3( the recent update) it just does not sync. I can see the songs in my library but they just don't transfer. Please help!

I am trying to sync my songs in iTunes to my iphone4S, its running on IOS 7.3( the recent update) it just does not sync. I can see the songs in my library but they just don't transfer. Please help!
I have Macbook Pro running latest Mavericks with latest version of itunes as well.
I have tried coiple of options which were posted here in discussion forum but none of them worked out for me.
Any help would be appreciated.

connect device and open itunes navugate to music and click the box that says all music library and click sync or apply bottom right corner

I have an issue with the Recycle Bin. It does not respond if I click on the Icon. I have to empty the bin via another programve an issue with the Recycle Bin. It does not respond if I click on the Icon. I have to empty the bin via another program

I have an issue with the Recycle Bin. It does not respond if I click on the Icon. I have to empty the bin via another program

"CCleaner" is a scam and it may well have corrupted the operating the system. Get rid of it according to the developer's instructions, then see below.
If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon, usually with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later.

Screen saver does not turn on. Have run the disc utility to repair disc permissions. Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.

screen saver does not turn on. Have run the disc utility to repair disc permissions. Warning: SUID file “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent” has been modified and will not be repaired.
I am running 10.9.1 software
Help Diggs1936

I would try reinstalling.
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

My iPod touch needs to be restored. however, all of my movies/apps/songs/photos are not backed up on my computer because the shop on my computer does not work. can i still get the memory on my iPod touch 32gb back?

my iPod touch needs to be restored. however, all of my movies/apps/songs/photos are not backed up on my computer because the shop on my computer does not work. can i still get the memory on my iPod touch 32gb back?

If you weren't able to sync the purchases to a computer previously and now your iPod needs to be restored so you can't sync it now, then you may be out of luck and will need to purchase your content again. Officially Apple does not allow redownloads of purchased items other than iPhone/iPod touch applications and iBooks. The official statement of their policy can be found here, among other places.
You can try contacting iTunes Store Customer Service (select the "Music Purchases" or "Video Purchases" category, as appropriate, then "Lost or Missing Items". You'll find either an "Express Lane" button - just follow the instructions to get to the contact form - or an "Email Us" button) ") and explaining what happened. Reportedly in some cases Apple has allowed redownloading on a one-time basis. But don't count on it.
Good luck.

TS3276 the images (attachments) are automatically resized (smaller) when I send them to a customer. My email screen does not show a drop down menu box where you can leave as actual size. Is there a setting elsewhere that can be set.

Any suggestions on problem I have. I receive images, say a file that is 3 mgs through email on Safari mail and when I try to resend it or forward it or any other larger file, when it sends the file is reduced by about 1/3. My screen does not show and drop down menu with a feature to keep actual size or reduce that is suggested when I looked up solutions to the problem. I can't find a setting anywhere in mail that I can change to make sure my files are kept at actual size. I figure a setting got changed -don't know how - but it happened about a month ago. Caused problems as I work in graphics can't send files to clients as they come out too small. Any suggestions on how to fix.
Thanks

What email program are you using? And what do you mean by "Safari mail"?

HT1766 My touch screen does not seem to be working. The slide to unlock will not slide

My touch screen does not seem to be working. I can not slide to open my phone or slide to turn off.

You have tried restarting, right? Also, try holding the home and sleep/wake buttons together for at least 10 seconds, until the Apple logo appears. See if that helps. If it doesn't and you think this is a hardware problem, taking it into the Apple Store is your best bet.

Iphone 4s does not turn on unless the charger is connected although 100% battery

The iphone will not turn on unless it is connected to the charger. It does have full battery when this happens. Whole phone shuts down and will not respond.

Have you tried the standard troubleshooting methods?
1. Reset
2. Restore
3. Restore as new

My macbook air does not turn on i did try the sugestions of previous queries but all i can achieve is turning what i assume are the fans.still the screen is dead, although i have my macbook since christmas ,i only been using it for two months .

i have only been using my macbook for the last two months,yesterday before turning it off ,or shutting it down i revised the batterie charge and it had 97% charge so i shut the computer with the apple icon and shut computer off . four hours later could not turn it on , i read previous entries on the isue and there was a sucseful result ... i believe the first idea was to press power switch for five seconds unpluging it previously from the wall ,and try after ? did it two times ,but nothing, then on the prosses of resseting the cistem..SSsomething ,it mention pressing control and something else at same time ,to force quit anything that might be still running ( i notice then that the fans or the fan was making a noice.then press power for ten seconds and i could heard the fans off . i tried two times the reset option especific for the mac air with non remomable batteries ,but it still does not turn on ... i am very fustrated as the last two months have been very painful ,for i am very much a mac starter and at my age learning does not came easy ,and just as i am getting to enjoy the diference ... dead new toy . can someone please advise? but regardless of .thank you . is unfortunate approching this community because of a need , but at the same time glad to know there is more than a shop assistant out there .thank you all .

I am having the identical trouble as described above with my month old Macbook Air. I tried everything with the ditto results. Please help anyone!
Mine is a Macbook Air 13', 128GB, 1.86GHz with 4 GB RAM.

My IPod 4th Gen is not working, i am not shore if it is just broken but the screen will not turn on. i can hear the sounds but the screen id blank

i need ur help

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

When I open my lap top, the light on my screen does not turn on unless I press the top light key

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