When i open my macbook it says that my computer was restarted because of a problem. how do i fix this?
Recently, I will open my macbook pro and a white screen will appear saying that my computer was restarted because of a problem and to press any key to continue starting it up. the error code is posted below:
Interval Since Last Panic Report: 20277 sec
Panics Since Last Report: 1
Anonymous UUID: E637D5E4-519C-4147-BE9E-2EFABA82EDE7
Fri Aug 9 11:17:23 2013
panic(cpu 6 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f823d25fb, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff81a1a32628, CR3: 0x0000000000100000, CR4: 0x00000000001606e0
RAX: 0xffffff7f8242f320, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000008
RSP: 0xffffff81d1b9bc80, RBP: 0xffffff81d1b9bcb0, RSI: 0xffffff8022d6f000, RDI: 0xffffff81a1a29000
R8: 0x0000000000000000, R9: 0xffffff802229d000, R10: 0x000000000000007c, R11: 0x0000000000000000
R12: 0xffffff81a1a291c8, R13: 0xffffff81a1a30000, R14: 0xffffff8022d6f000, R15: 0xffffff81a1a29000
RFL: 0x0000000000010286, RIP: 0xffffff7f823d25fb, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffff81a1a32628, Error code: 0x0000000000000000, Faulting CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff81d1b9b930 : 0xffffff8000220792
0xffffff81d1b9b9b0 : 0xffffff80002c4794
0xffffff81d1b9bb60 : 0xffffff80002da55d
0xffffff81d1b9bb80 : 0xffffff7f823d25fb
0xffffff81d1b9bcb0 : 0xffffff7f823d1de7
0xffffff81d1b9bce0 : 0xffffff7f823d21bd
0xffffff81d1b9bd10 : 0xffffff7f80861832
0xffffff81d1b9bd50 : 0xffffff7f8245a383
0xffffff81d1b9bda0 : 0xffffff7f8245c692
0xffffff81d1b9bde0 : 0xffffff7f8245c7c4
0xffffff81d1b9be20 : 0xffffff7f808654c5
0xffffff81d1b9be60 : 0xffffff7f80865628
0xffffff81d1b9be90 : 0xffffff7f80868fd7
0xffffff81d1b9bef0 : 0xffffff800063d4d6
0xffffff81d1b9bf30 : 0xffffff800063c250
0xffffff81d1b9bf70 : 0xffffff800063c0f4
0xffffff81d1b9bfb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80856000->0xffffff7f8088efff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
com.apple.driver.AppleIntelFramebufferCapri(7.3.2)[5D02E509-F60D-3312-9C3C-AF47 D6622C85]@0xffffff7f8244f000->0xffffff7f824acfff
dependency: com.apple.iokit.IOACPIFamily(1.4)[A87503EC-9C34-3613-9A86-7296B23BC344]@0xfffff f7f81886000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80856000
com.apple.driver.AppleIntelHD4000Graphics(7.3.2)[AD64F3E5-2838-3046-A9EA-1CB6C9 769436]@0xffffff7f823cf000->0xffffff7f82435fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f8088f000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80856000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 23286629097213
last loaded kext at 20365903303646: com.apple.driver.AppleUSBTCKeyEventDriver 227.6 (addr 0xffffff7f807cd000, size 12288)
last unloaded kext at 20506451802998: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f807ca000, size 12288)
loaded kexts:
com.sophos.kext.sav 8.0.14
com.apple.filesystems.smbfs 1.7.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AGPM 100.12.75
com.apple.driver.ApplePlatformEnabler 2.0.5d3
com.apple.driver.X86PlatformShim 5.0.0d8
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.GeForce 7.3.2
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.AppleMuxControl 3.1.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelHD4000Graphics 7.3.2
com.apple.driver.AppleIntelFramebufferCapri 7.3.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleSDXC 1.2.2
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleUSBXHCI 1.1.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.X86PlatformPlugin 5.1.1d6
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.nvidia.nvGK100hal 7.3.2
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.NVDAResman 7.3.2
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.3f35
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 4
PLEASE HELP
Remove the Sophos product by following the instructions on this page. If you have a different version, the procedure may be different.
Back up all data before making any changes.
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panic(cpu 2 caller 0xffffff7f8c16bb25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80aade1000 0x0a5480a2, D0, P2/4
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0xffffff8081a8b260 : 0xffffff800ba1d626
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0xffffff8081a8b360 : 0xffffff7f8c2654b3
0xffffff8081a8b3c0 : 0xffffff7f8c265527
0xffffff8081a8b430 : 0xffffff7f8c57a853
0xffffff8081a8b570 : 0xffffff7f8c28b659
0xffffff8081a8b5a0 : 0xffffff7f8c1758da
0xffffff8081a8b650 : 0xffffff7f8c170fac
0xffffff8081a8b840 : 0xffffff7f8c172ade
0xffffff8081a8b920 : 0xffffff7f8d1d9ad5
0xffffff8081a8b960 : 0xffffff7f8d1ef507
0xffffff8081a8b980 : 0xffffff7f8d20e353
0xffffff8081a8b9c0 : 0xffffff7f8d20e3b1
0xffffff8081a8ba00 : 0xffffff7f8d1f4c43
0xffffff8081a8ba50 : 0xffffff7f8d1af0fc
0xffffff8081a8bae0 : 0xffffff7f8d1aaefa
0xffffff8081a8bb10 : 0xffffff7f8d1a8aab
0xffffff8081a8bb40 : 0xffffff800be650c3
0xffffff8081a8bbc0 : 0xffffff800be67153
0xffffff8081a8bc20 : 0xffffff800be64b8f
0xffffff8081a8bd70 : 0xffffff800ba981e1
0xffffff8081a8be80 : 0xffffff800ba20aed
0xffffff8081a8beb0 : 0xffffff800ba10448
0xffffff8081a8bf00 : 0xffffff800ba1961b
0xffffff8081a8bf70 : 0xffffff800baa5b16
0xffffff8081a8bfb0 : 0xffffff800baced53
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8c104 000->0xffffff7f8c406fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8c072000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8c0f0000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8c0ad000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f8 c414000->0xffffff7f8c736fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8c1 04000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8c072000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f8d190000 ->0xffffff7f8d252fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8c1 04000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8c0f0000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8c072000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8c0ad000
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Mac OS version:
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Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
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Kernel text base: 0xffffff800ba00000
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System uptime in nanoseconds: 6221983549187
last loaded kext at 38470250641: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f8da1b000, size 36864)
last unloaded kext at 216558598475: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f8c9ea000, size 65536)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleMuxControl 3.2.11
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.GeForce 8.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AirPort.Brcm4331 602.15.22
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com.apple.driver.AppleUSBHub 5.2.5
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
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com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleGraphicsControl 3.2.11
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com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0It looks as if you may have the dreaded 'bad GPU' that shipped with some versions of the 2010 model. See - http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US.
Use the "Contact" Apple techs link and see if your model may be one affected. If it is, you'll qualify for a free logic board replacement from Apple.
Good luck,
Clinton -
What does this mean when I received this message on my iMac - "Your Computer was restarted because of a problem"?
3.2 GHz Intel Core i5,8 GB 1600 MHz DDR3,NVIDIA GeForce GTX 675MX 1024 MB,Software OS X 10.9 (13A603)Did you have a system freeze or crash?
Did you intend to post that on the Final Cut Pro X forum?
Russ -
i just got an iphone 4s and i created a tunes account and i tried to log in and it said to verify my id address and i did that and it keeps saying ID address not verified so i cant download apps on my iphone.How do i fix this???
read Frequently asked questions about Apple ID
-
my microsoft word will not open. when i click it, it says microsoft word cannot be opened because of a problem. then goes on saying, check with the developer to make sure microsoft word works with this verson of Mac OS X. i would like to find out how i can fix it myself if its possible. can anyone help?
so i figured out i had to re put word into the microsoft office 2011 folder. but now when i click word it begins to start up but another window pops up saying, microsoft word has encountered a problem and needs to close. the details for it are:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-11-13 05:31:43 -0800
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.0.0.100825
Crashed Module Name: MicrosoftOffice
Crashed Module Version: 14.1.0.110310
Crashed Module Offset: 0x002dbe3e
Blame Module Name: MicrosoftOffice
Blame Module Version: 14.1.0.110310
Blame Module Offset: 0x002dbe3e
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Thread 0 crashed:
# 1 0x41328e3e in _MsoFLoadControl + 0x0000078E (MicrosoftOffice + 0x002dbe3e)
# 2 0x4132c0a1 in _MsoFLoadControl + 0x000039F1 (MicrosoftOffice + 0x002df0a1)
# 3 0x3e74b7c8 in __mh_execute_header + 0x000207C8 (Microsoft Word + 0x000207c8)
# 4 0x432fe435 in _SendMessageA + 0x0000010E (WLMUser + 0x00034435)
# 5 0x432d7baa in _SetFocus + 0x0000018F (WLMUser + 0x0000dbaa)
# 6 0x432d6f4f in _DefWindowProcA + 0x00001EDA (WLMUser + 0x0000cf4f)
# 7 0x432d7046 in _EnumWindows + 0x0000003F (WLMUser + 0x0000d046)
# 8 0x432d73da in _EnumWindows + 0x000003D3 (WLMUser + 0x0000d3da)
# 9 0x432d7630 in _EnumWindows + 0x00000629 (WLMUser + 0x0000d630)
# 10 0x432d789c in _EnumWindows + 0x00000895 (WLMUser + 0x0000d89c)
# 11 0x432d7a09 in _EnumWindows + 0x00000A02 (WLMUser + 0x0000da09)
# 12 0x432e83f6 in _EndDeferWindowPos + 0x00000990 (WLMUser + 0x0001e3f6)
# 13 0x432dcc3f in _DefFrameProcA + 0x00000DE3 (WLMUser + 0x00012c3f)
# 14 0x43303a2a in _AfxShowWindow + 0x0000019A (WLMUser + 0x00039a2a)
# 15 0x3e7535e6 in __mh_execute_header + 0x000285E6 (Microsoft Word + 0x000285e6)
# 16 0x3e72e4a5 in __mh_execute_header + 0x000034A5 (Microsoft Word + 0x000034a5)
# 17 0x4339844b in __WlmMain + 0x00000061 (WLMKernel + 0x0000744b)
# 18 0x3e72dbf5 in __mh_execute_header + 0x00002BF5 (Microsoft Word + 0x00002bf5)
# 19 0x3e72dba6 in __mh_execute_header + 0x00002BA6 (Microsoft Word + 0x00002ba6)
X86 Thread State:
eax: 0x00000000 ebx: 0x00256980 ecx: 0x00000018 edx:0x00000003
edi: 0x00000068 esi: 0x002de238 ebp: 0xbfffbf18 esp:0xbfffbef0
ss: 0x00000023 eip: 0x41328e3e cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010246
Thread 1:
# 1 0x93178382 in ___kevent + 0x0000000A (libSystem.B.dylib + 0x00027382)
# 2 0x93177f59 in __dispatch_queue_invoke + 0x000000A3 (libSystem.B.dylib + 0x00026f59)
# 3 0x93177cfe in __dispatch_worker_thread2 + 0x000000F0 (libSystem.B.dylib + 0x00026cfe)
# 4 0x93177781 in __pthread_wqthread + 0x00000186 (libSystem.B.dylib + 0x00026781)
# 5 0x931775c6 in _start_wqthread + 0x0000001E (libSystem.B.dylib + 0x000265c6)
X86 Thread State:
eax: 0x0000016b ebx: 0x931789d6 ecx: 0xb0080d5c edx:0x93178382
edi: 0xa03ee1ec esi: 0xb0080ed8 ebp: 0xb0080ef8 esp:0xb0080d5c
ss: 0x00000023 eip: 0x93178382 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x93177412 in ___workq_kernreturn + 0x0000000A (libSystem.B.dylib + 0x00026412)
# 2 0x931775c6 in _start_wqthread + 0x0000001E (libSystem.B.dylib + 0x000265c6)
X86 Thread State:
eax: 0x00100170 ebx: 0x93177609 ecx: 0xb0102f6c edx:0x93177412
edi: 0x010001f8 esi: 0xb0103000 ebp: 0xb0102fc8 esp:0xb0102f6c
ss: 0x00000023 eip: 0x93177412 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286
Thread 3:
# 1 0x93151c0e in _mach_wait_until + 0x0000000A (libSystem.B.dylib + 0x00000c0e)
# 2 0x931f1b50 in _sleep + 0x0000003F (libSystem.B.dylib + 0x000a0b50)
# 3 0x40dd519a in _MerpCreateSession + 0x00000B3F (merp + 0x0000319a)
# 4 0x40dd4866 in _MerpCreateSession + 0x0000020B (merp + 0x00002866)
# 5 0x40dd47f1 in _MerpCreateSession + 0x00000196 (merp + 0x000027f1)
# 6 0x40dd5d8e in _MerpCreateSession + 0x00001733 (merp + 0x00003d8e)
# 7 0x9317f259 in __pthread_start + 0x00000159 (libSystem.B.dylib + 0x0002e259)
# 8 0x9317f0de in _thread_start + 0x00000022 (libSystem.B.dylib + 0x0002e0de)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x931d92e4 ecx: 0xb0184a4c edx:0x93151c0e
edi: 0x00000121 esi: 0x41978390 ebp: 0xb0184ab8 esp:0xb0184a4c
ss: 0x00000023 eip: 0x93151c0e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000206
Thread 4:
# 1 0x9317faa2 in ___semwait_signal + 0x0000000A (libSystem.B.dylib + 0x0002eaa2)
# 2 0x92b625cc in +[NSThread sleepForTimeInterval:] + 0x0000007B (Foundation + 0x000a05cc)
# 3 0x408e31a9 in _RegisterWindowForMouseMoveEvents + 0x000003EC (MicrosoftComponentPlugin + 0x0000c1a9)
# 4 0x92ad84c4 in -[NSThread main] + 0x0000002D (Foundation + 0x000164c4)
# 5 0x92ad8474 in ___NSThread__main__ + 0x000005DB (Foundation + 0x00016474)
# 6 0x9317f259 in __pthread_start + 0x00000159 (libSystem.B.dylib + 0x0002e259)
# 7 0x9317f0de in _thread_start + 0x00000022 (libSystem.B.dylib + 0x0002e0de)
X86 Thread State:
eax: 0x0000014e ebx: 0x931ab916 ecx: 0xb0206ccc edx:0x9317faa2
edi: 0x00205770 esi: 0xb0206d38 ebp: 0xb0206d08 esp:0xb0206ccc
ss: 0x00000023 eip: 0x9317faa2 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 5:
# 1 0x93177412 in ___workq_kernreturn + 0x0000000A (libSystem.B.dylib + 0x00026412)
# 2 0x931775c6 in _start_wqthread + 0x0000001E (libSystem.B.dylib + 0x000265c6)
X86 Thread State:
eax: 0x00100170 ebx: 0x93177609 ecx: 0xb0288f6c edx:0x93177412
edi: 0x010001c0 esi: 0xb0289000 ebp: 0xb0288fc8 esp:0xb0288f6c
ss: 0x00000023 eip: 0x93177412 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286
Loaded modules:
0: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
1: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
2: Microsoft Word (14.0.0.100825 Reg=en Loc=0x0409): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
3: mbukernel (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbukernel.framework/Versions/14/mbukern el
4: MicrosoftSetupUI (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftSetupUI.framework/Versions/14/ MicrosoftSetupUI
5: MicrosoftComponentPlugin (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftComponentPlugin.framework/Vers ions/14/MicrosoftComponentPlugin
6: Netlib (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Netlib.framework/Versions/14/Netlib
7: MicrosoftOLE (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLE.framework/Versions/14/Micr osoftOLE
8: MicrosoftOLEAutomation (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLEAutomation.framework/Versio ns/14/MicrosoftOLEAutomation
9: merp (2.2.4.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/merp.framework/Versions/14/merp
10: MSXML (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MSXML.framework/Versions/14/MSXML
11: MicrosoftOffice (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOffice.framework/Versions/14/M icrosoftOffice
12: OfficeArt (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/OfficeArt.framework/Versions/14/OfficeA rt
13: MicrosoftOleo (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOleo.framework/Versions/14/Mic rosoftOleo
14: MicrosoftMathFont (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftMathFont.framework/Versions/14 /MicrosoftMathFont
15: MicrosoftChartPlugin (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftChartPlugin.framework/Versions /14/MicrosoftChartPlugin
16: MicrosoftPTLS (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftPTLS.framework/Versions/14/Mic rosoftPTLS
17: MsgrLibClient (8.0.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MsgrLibClient.framework/Versions/14/Msg rLibClient
18: MBURibbon (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MBURibbon.framework/Versions/14/MBURibb on
19: MViewLib (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MViewLib.framework/Versions/14/MViewLib
20: WLMUser (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMUser.framework/Versions/14/WLMUser
21: WLMGraphicsDevice (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMGraphicsDevice.framework/Versions/14 /WLMGraphicsDevice
22: WLMKernel (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMKernel.framework/Versions/14/WLMKern el
23: Gfx (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Gfx.framework/Versions/14/Gfx
24: SmartArt (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/SmartArt.framework/Versions/14/SmartArt
25: MicrosoftCloudServices (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftCloudServices.framework/Versio ns/14/MicrosoftCloudServices
26: mbustrings (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbustrings.framework/Versions/14/mbustr ings
27: mbulocale (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbulocale.framework/Versions/14/mbuloca le
28: wlmstrings (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/wlmstrings.framework/Versions/14/wlmstr ings
29: CocoaUI (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/CocoaUI.framework/Versions/14/CocoaUI
30: MicrosoftOfficeDRM (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOfficeDRM.framework/Versions/1 4/MicrosoftOfficeDRM
31: ThreadPool (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/ThreadPool.framework/Versions/14/Thread Pool
32: MicrosoftMenuLibrary (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftMenuLibrary.framework/Versions /14/MicrosoftMenuLibrary
33: StdUrlMoniker (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/StdUrlMoniker.framework/Versions/14/Std UrlMoniker
34: Uniscribe (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Uniscribe.framework/Versions/14/Uniscri be
35: mbuinstrument (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbuinstrument.framework/Versions/14/mbu instrument
36: WinCrypto (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/../../../WinCrypto.framework /Versions/14/WinCrypto
37: mbupgx.dylib: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/../../Libraries/mbupgx.dylib
38: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
39: mbunamedstrings (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/../../../mbunamedstrings.framework/Ve rsions/14/mbunamedstrings
40: CocoaTooltipParser (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/../../../CocoaTooltipParser.framework /Versions/14/CocoaTooltipParser
41: DocEx (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../DocEx.framework/Vers ions/14/DocEx
42: WinHttp (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../WinHttp.framework/Ve rsions/14/WinHttp
43: MicrosoftCredui (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftCredui.fram ework/Versions/14/MicrosoftCredui
44: MicrosoftDDCS (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftDDCS.framew ork/Versions/14/MicrosoftDDCS
45: WinAPIUI (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../WinAPIUI.framework/V ersions/14/WinAPIUI
46: MicrosoftCSI (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftCSI.framewo rk/Versions/14/MicrosoftCSI
47: MetEx (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MetEx.framework/Vers ions/14/MetEx
48: MicrosoftFBA (14.1.0.110310 Reg=(null) Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftFBA.framewo rk/Versions/14/MicrosoftFBA
49: XPG (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/DocEx.framework/Versions/14/../../../XPG.framework/Versions/14/XPG
50: MicrosoftFS (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/../../../MicrosoftFS.f ramework/Versions/14/MicrosoftFS
51: MicrosoftWlmFile (14.1.0.110310 Reg=en-US Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/../../../MicrosoftWlmFile.framew ork/Versions/14/MicrosoftWlmFile
52: MicrosoftWebServices (14.1.0.110310 Reg=en-US Loc=0x0000): /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/../../../MicrosoftWebServices.fr amework/Versions/14/MicrosoftWebServices
53: Oimg (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/../../../Oimg.framework/Versions/14 /Oimg
54: DisplayServices (290 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
55: AGL (AGL-3.0.12 Reg=English Loc=0x0000): /System/Library/Frameworks/AGL.framework/Versions/A/AGL
56: LaunchServices (362.3 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
57: SystemConfiguration (1.10.2 Reg=English Loc=0x0000): /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
58: ColorSync (4.6.8 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
59: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
60: IOSurface (74.1 Reg=English Loc=0x0000): /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
61: DiskArbitration (2.3.1 Reg=English Loc=0x0000): /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
62: SecurityHI (36638 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
63: libvMisc.dylib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
64: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
65: DSObjCWrappers (134 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
66: CrashReporterSupport (258 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
67: Help (41.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
68: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
69: libauto.dylib: /usr/lib/libauto.dylib
70: ApplicationServices (38 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
71: CoreFoundation (550.44 Reg=en_US Loc=0x0000): /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
72: QTKit (1791 Reg=English Loc=0x0000): /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
73: SecurityInterface (40418.0.1 Reg=English Loc=0x0000): /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
74: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
75: AE (496.5 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
76: MonitorPanel (1.3.0 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
77: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
78: Print (237.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
79: libsqlite3.dylib: /usr/lib/libsqlite3.dylib
80: libBLAS.dylib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
81: CommonPanels (91 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
82: libType1Scaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libType1Scaler.dylib
83: DataDetectorsCore (80.7 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
84: Foundation (751.63 Reg=en_US Loc=0x0000): /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
85: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
86: libFontParser.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
87: AudioToolbox (1.6.7 Reg=English Loc=0x0000): /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
88: FamilyControls (2020 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
89: vecLib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
90: CarbonSound (3.9.3 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
91: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
92: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
93: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
94: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
95: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
96: LDAP (120.1 Reg=English Loc=0x0000): /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
97: CommerceCore (9.1 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
98: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
99: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
100: libz.1.dylib: /usr/lib/libz.1.dylib
101: CoreServices (44 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
102: ImageCapture (6.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
103: NavigationServices (182 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
104: VideoToolbox (484.60 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
105: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
106: libvDSP.dylib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
107: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
108: vecLib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
109: DesktopServicesPriv (1.5.11 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
110: OpenDirectory (10.6 Reg=English Loc=0x0000): /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
111: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
112: Metadata (507.15 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
113: QuickLook (327.7 Reg=English Loc=0x0000): /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
114: WebKit (6534.57.2 Reg=English Loc=0x0000): /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
115: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
116: DirectoryService (621.15 Reg=English Loc=0x0000): /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
117: MultitouchSupport (207.11 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
118: OpenCL (12.3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
119: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
120: libLAPACK.dylib (vecLib 3.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
121: QuickLookUI (327.7 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
122: NetFS (3.2.2 Reg=English Loc=0x0000): /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
123: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
124: liblangid.dylib: /usr/lib/liblangid.dylib
125: Backup (1.2.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
126: OSServices (359.2 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
127: QuartzCore (227.37 Reg=English Loc=0x0000): /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
128: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
129: SearchKit (1.3.0 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
130: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
131: PasswordServer (6.1 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
132: QuartzComposer ({156.30} Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
133: SpeechRecognition (3.11.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
134: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
135: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
136: libFontRegistry.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
137: DictionaryServices (1.1.2 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
138: LangAnalysis (1.6.6 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
139: CoreMediaIOServices (1497 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
140: Kerberos (6.5.11 Reg=English Loc=0x0000): /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
141: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
142: QuartzFilters (1.6.0 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
143: libssl.0.9.8.dylib: /usr/lib/libssl.0.9.8.dylib
144: HTMLRendering (1.1.4 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
145: CoreData (251 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
146: CoreVideo (45.6 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
147: CoreUI (114 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
148: RawCamera (608 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
149: PDFKit (2.5.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
150: TrustEvaluationAgent (1 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
151: Ink (107 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
152: libkxld.dylib: /usr/lib/system/libkxld.dylib
153: OpenGL (1.6.14 Reg=English Loc=0x0000): /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
154: Accelerate (Accelerate 1.6 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
155: AudioUnit (1.6.7 Reg=English Loc=0x0000): /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
156: JavaScriptCore (6534.57.3 Reg=English Loc=0x0000): /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
157: MeshKitIO (49.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
158: CarbonCore (861.39 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
159: libCoreVMClient.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
160: ImageCaptureCore (1.1 Reg=English Loc=0x0000): /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
161: libcups.2.dylib: /usr/lib/libcups.2.dylib
162: CoreMedia (484.60 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
163: Security (55002 Reg=English Loc=0x0000): /System/Library/Frameworks/Security.framework/Versions/A/Security
164: MeshKitRuntime (49.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
165: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
166: ImageKit (1.0 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
167: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
168: CFOpenDirectory (10.6 Reg=English Loc=0x0000): /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
169: MeshKit (49.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
170: WebCore (6534.57.2 Reg=English Loc=0x0000): /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
171: CFNetwork (454.12.4 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
172: SpeechSynthesis (3.10.35 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
173: ImageIO (3.0.6 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
174: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
175: AddressBook (883 Reg=English Loc=0x0000): /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
176: Quartz (1.5 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
177: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
178: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
179: CorePDF (1.4 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
180: AppleVA (4.10.27 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
181: CoreAudio (3.2.6 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
182: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
183: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
184: MediaToolbox (484.60 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
185: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
186: QuickTime (1791 Reg=English Loc=0x0000): /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
187: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
188: vImage (4.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
189: AppKit (1038.36 Reg=English Loc=0x0000): /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
190: PrintCore (312.7 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
191: Carbon (152 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
192: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
193: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
194: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
195: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
Operating System Information
Operating System: Mac OS X 10.6.8 (Build 10K549)
CPU: Intel Core Duo, Number: 4, Speed: 2147 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB
gestaltSystemVersion err = 0, result = 0x1068
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280
Microsoft Application Information:
Error Reporting UUID: 3F516802-AEA7-42A8-9F3B-93311230EF70
Time from launch: 0 hours, 0 minutes, 0 seconds
Total errors on this client: 11 -
My itunes on my computer will not let me log in, because it says that the account has never been used. Help me.
Hello zahler4,
Welcome to the Apple Support Communities! This is a common alert message when your Apple ID has not yet been configured for use with the iTunes Store. To configure it, you should have the option to “Review” - at which time you can add a payment method to your account. For more information, check out this resource:
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store - Apple Support
http://support.apple.com/en-us/HT201762
When using the store for the first time, you must provide a payment method. After you configure the account you can change your payment information to None:
Why can’t I select None when I edit my Apple ID payment information? - Apple Support
http://support.apple.com/en-us/HT203905
Cheers,
Matt M. -
When I open my email, I can't see the content of the messages. How may I fix it?
Try closing the Mail app completely and see if the email bodies show when you re-open the app : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
My PC, my wifes, dads, moms and kids PC all do this since the 14 update. I have updated ALL add-ons even removed some, also updated Flash and other programs, it will do this every time I open FF. Or if it does not crash rite away it will show 5+ of them open in Task Manager. It does this on multiple sites, I even reset FF 2 or 3 times, tried different start pages from Google, to Yahoo, to MSN even private sites I frequent it does not matter what I do it constantly crashes, can someone please fix this or figure out why tons of people are having this problem. This is very upsetting already upset about this darn idea of putting in FaceBook and crap like that integrated into FF that is a stupid move on its own seems more of a sell out I would expect that from IE but not from FF whom we have trusted for years.
You can check for problems caused by a recent Flash 11.3 update and possibly downgrade to Flash 11.2 or 10.3.
*https://support.mozilla.org/kb/flash-113-doesnt-load-video-firefox
*https://support.mozilla.org/kb/flash-113-crashes
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