When I open my newsstand, it only stay open for a second then shuts down. It started after I updated my software to 6.0. Any suggestions for how to fix this?

When I open newsstand it only stays open for 1 second then shuts down. This started happening after I upgraded to 6.0. Any suggestions for how to fix this?

Try quitting Newsstand completely - double tap home button, delete it from the multitasking shelf - then launch it again.

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While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. it get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this

While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. It get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this?

Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users..

When i try to copy books to my nook, with every single title i continue to get an error message that says 'copy not allowed - no permission to copy the book'. any suggestions on how to fix this?

when i try to copy books to my nook, with every single title i continue to get an error message that says 'copy not allowed - no permission to copy the book'. any suggestions on how to fix this?

I had recently updated from Windows 7 to Windows 8.1 and thus had to re download Adobe Digital Editions. I downloaded Version 4.0 but the problem seemed to be with the authorization between the e-reader and the computer. While in ADE click the help button and click erase authorization then re do your user id and password. It worked for me.

When I try to download a song or a video on my ipad it starts to download and then it stops and says download error tap to retry. Any suggestions on how to fix this problem?

When I try to download a song or a video on my ipad it starts to download and then before it finishes it stops and says download error. Tap to retry. Any suggestions on how to fix this error and get my items that I purchased to download?

MacBook Airs won't run Classic.
iTunes errors may best be isolated by one of the iTunes forums below:
https://discussions.apple.com/docs/DOC-2463

I have an iPhone 4 and the speakers arent working and the sound works in headphones on when my phone is charging, do you have any suggestions on how to fix this?

I have an iPhone 4 and the speakers arent working and the sound works in headphones on when my phone is charging, do you have any suggestions on how to fix this?

Hi courteney17,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with sound on your iPhone 4:
iPhone: No sound or distorted sound from speaker http://support.apple.com/kb/ts5180
Cheers,
- Judy

My 5s will not stay paired in my GMC 2015 Terrain. Any suggestions on how to fix this? Very aggravating!!!!

My 5s will not stay paired in my GMC 2015 Terrain. Any suggestions on how to fix this? Very aggravating!!!!

Debbie813
I can see how this can be aggravating. Have you ever been able to pair your 5s phone to your Bluetooth? Is there another Bluetooth device near by that might be connecting to your phone instead? Is your Software up to date on your device? Check by going into Settings>General>Software Update. Please provide details so we can assist.
JorgeO_VZW
Follow us on Twitter @VZWSupport

My daughter locked her Ipod touch and it states Ipod is disabled connect to Itunes. When I connect to Itunes it states unlock with passcode. Any suggestions on how to fix this

My daughter locked her Ipod touch and it states Ipod is disabled connect to Itunes. When I connect to Itunes it states unlock with passcode. Any suggestions on how to fix this

iPhone and iPod touch: Unable to update or restore
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

I recently did an apps update and now the update is locked and I have 15 apps I can't open. Any suggestions on how to fix this?

I recently did an apps update and now the update is locked and I have 15 apps I can't open. Any ideas on what may have caused this and to fix it?

If Ralph's suggestion doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, if you have IOS-7, read this.

My iphone 4 stopped recognizing when it is plugged in to charge. I have to let it completely die and do a soft reset for it to charge and start back up. Any suggestions on how to fix this?

My iPhone 4 stopped recognizing when it is plugged in to charge. It has to completely die and a soft reset has to be done to it before it will charge and start back up running. A tech at a store said it was just a short in the phone and nothing could be done to fix it, but I'm sure there has to be other options. Any suggestions?

To rule out a software issue or damaged data inside the backup, set it up as new device without using the latest backup afterwards.
If the phone is back to normal after that, restore from the backup again.
How to back up your data and set up as a new device

When I try to edit a photo, the photo looks jumbled and like static, or just a blank, black screen. Any suggestions on how to fix this?

Is there any way to fix this? I only bought my Mac about two months ago, and am about to take it back to Best Buy!

It sounds like a hardware issue.
As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?
Post back with the result.

I have an iPod Classic and when I turn it on all I'm getting is a red X in a circle. Any suggestions on how to fix this?

I have an iPod Classic and when I turn it on I'm getting a red X in a circle. How can I fix this?

Hi TimCummings,
If you are having issues with an iPod with a red X symbol on the screen, you may find the following article helpful:
Apple Support: iPod Displays a Red "X" Icon
http://support.apple.com/kb/TS1463
Regards,
- Brenden

I created an html email and when I test it all the email clients, a horizontal space gets added between tables. It only happens in gmail, hotmail and yahoo when using firefox. Any suggestions on how to fix this?

Code snippet
<table width="600" bgcolor="#ffffff" cellspacing="0" cellpadding="0" align="center" border="0">
<tr>
<td width="50" valign="top" align="left"><img src="http://aa.com/aw/aaimg/spacer.gif" alt="" width="50" height="23" border="0" style="display: block;"></td>
<td width="446" valign="top" align="left"><img src="http://aa.com/aw/aaimg/slant.gif" alt="" width="446" height="23" border="0" style="display: block;"></td>
<td width="104" valign="top" align="left"><img src="http://aa.com/aw/aaimg/spacer.gif" alt="" width="104" height="23" border="0" style="display: block;"></td></tr></table>
<table width="600" bgcolor="#ffffff" cellspacing="0" cellpadding="0" align="center" border="0">
<tr>
<td width="135" valign="top" align="left"><img src="http://aa.com/aw/aaimg/spacer.gif" alt="" width="135" height="26" border="0"></td>
<td width="31" valign="top" align="left" style="background-color:#5487be; padding-top:10px; padding-bottom:5px;"><img src="http://aa.com/aw/aaimg/yarrow.gif" alt="" width="26" height="26" border="0" style="background-color:#5487be;"></td>
<td width="330" valign="top" align="left" style="background-color:#5487be; color:#fff; font-family:Helvetica, Arial, sans-serif; font-size:14px; line-height:140%; padding-left:5px; padding-right:10px; padding-top:10px; padding-bottom:5px;" >Did you know Kellogg's spent more on cable TV advertising
than it did any other media channel last year? </td>
<td width="104" valign="top" align="left"><img src="http://aa.com/aw/aaimg/spacer.gif" alt="" width="104" height="26" border="0"></td></tr></table>

Code snippet
<table width="600" bgcolor="#ffffff" cellspacing="0" cellpadding="0" align="center" border="0">
<tr>
<td width="50" valign="top" align="left"><img src="http://aa.com/aw/aaimg/spacer.gif" alt="" width="50" height="23" border="0" style="display: block;"></td>
<td width="446" valign="top" align="left"><img src="http://aa.com/aw/aaimg/slant.gif" alt="" width="446" height="23" border="0" style="display: block;"></td>
<td width="104" valign="top" align="left"><img src="http://aa.com/aw/aaimg/spacer.gif" alt="" width="104" height="23" border="0" style="display: block;"></td></tr></table>
<table width="600" bgcolor="#ffffff" cellspacing="0" cellpadding="0" align="center" border="0">
<tr>
<td width="135" valign="top" align="left"><img src="http://aa.com/aw/aaimg/spacer.gif" alt="" width="135" height="26" border="0"></td>
<td width="31" valign="top" align="left" style="background-color:#5487be; padding-top:10px; padding-bottom:5px;"><img src="http://aa.com/aw/aaimg/yarrow.gif" alt="" width="26" height="26" border="0" style="background-color:#5487be;"></td>
<td width="330" valign="top" align="left" style="background-color:#5487be; color:#fff; font-family:Helvetica, Arial, sans-serif; font-size:14px; line-height:140%; padding-left:5px; padding-right:10px; padding-top:10px; padding-bottom:5px;" >Did you know Kellogg's spent more on cable TV advertising
than it did any other media channel last year? </td>
<td width="104" valign="top" align="left"><img src="http://aa.com/aw/aaimg/spacer.gif" alt="" width="104" height="26" border="0"></td></tr></table>

Aperature crashed after 3.3 update. I am a novice at best when working with restore functions. Any suggestions on how to fix this problem?

I had the 3.3 update window with Aperature pop up and say that I could no longer work with my library until updating Aperature. The update froze up about 90% through the completion of the last set(9 of 9/ 90% complete) and ran over night. My MAC shows version 3.3 installed. When I try to open Aperature, I get a system crash error. I am a novice at best when working with software and I am panicing because of the amount of pictures that I have on the system. I do back them up but do not know how to restore Aperature software(I purchased it before the app store and can not find it). Please advise.

There is an Aperture forum that you can repost in, that is where you will find the guru's for that product. Simply click: Aperture to get there. BTW before you do please complete your profile, it makes it much easier for those attempting to assist you. You can find instructions by clicking Profile Update

I can't play games on GSN or Pogo when using Firefox; any suggestions on how to fix this?

I can get into the websites, but when I try to load games; I get error messages and they will not load. I downloaded Java; but still doesn't work. Thanks.

If they are Java games, you have a very, very, very old version of Java. Remove it (instructions below), then install the latest version.
<br />
The information submitted with your question indicates that you have out of date plugins with known security issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post.
* Java Plug-in 1.4.2 for Netscape Navigator (DLL Helper)
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Java:'''
#* Download and update instructions: https://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions
#* After the installation, start Firefox and check your version again.

I have a white screen that pops up every time my 3gs Sleeps, I have reset it, restored it, etc.. Any suggestions on how to fix this? when it isn't showing a white screen it seems to be fine, so frustrating

I have tried almost everything and I still have a white screen that pops up

Reset to factory settings if that doesn't work, take it in to the Apple store.

When I open my newsstand, it only stay open for a second then shuts down. It started after I updated my software to 6.0. Any suggestions for how to fix this?

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