When I open TB, under "Accounts", it only shows the option "Create a new account". Option: "View settings for this account" is NOT shown.

When I open TB, I no longer see any information about the TB account I've used for years. Instead, the main menu shows only "Accounts" -- "Create a new account - Email, Chat, Newsgroups, Feeds". Option: "View settings for this account" is NOT shown.
Also the main menu does NOT show "Email - Read messages, Write a New Message" or "Advanced features", etc..
The actual emails pertaining to the TB account I've used for years are still present under the "Users --> xxxxyyyy --> AppData --> Roaming --> Thunderbird' folder.

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared

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HT5621 I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully und

I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully under me?

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

HT203254 my desktop is not working when i open it all it does is show the color weal and it never gos away on my mac book pro how do i fix it?

my desktop is not working when i open it all it does is show the color weal and it never gos away on my mac book pro how do i fix it?

It means, tentatively, that system files are missing or damaged and you will have to reinstall Snow Leopard. See the following:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.

What gives? I uncheck "Reopen windows when logging out" and it still goes back to the prev. sessions windows. Is there a fix for this?

What gives? I uncheck "Reopen windows when logging out" and it still goes back to the prev. sessions windows. Is there a fix for this?

I unchecked " Restore windows when quitting and re-opening apps." in the prefs. and still it goes back to the prev windows sessions when I uncheck "Reopen windows when logging out"

When I open my "Mail" app it only shows 2 messages when I know there are more. How do I resolve this?

When I choose my "Mail" app it only shows 2 messages in my inbox when I know there are more. How do I resolve this? Thanks.

You need to create HTML signatures for use with the Apple Mail apps. You can't just throw in a logo, it has to be stored on the internet and it's location coded into your signature. You may find a service and an app that helps you do that in the iTunes App Store.

I am having a minor problem to my iphone. It crashed and when i tried to restore it, its only showing the home screen without any icons whatsoever. How can i fix this issue?

my iphone crashed and isn't showing any icons or apps. Its only showing the home screen. How can I fix or resolve it.

Restore your iphone
If you can't update or restore your iPhone, iPad, or iPod touch

When I open up firefox, I can only see the top toolbar. No window/webpage appears. WHat is wrong?

When I open firefox, I can only see the top toolbar, including the tabs. The webpage and window below are gone. All I see is the top toolbar, tabs and my background... HELP!

Did you also try to delete the localstore.rdf file in the profile folder?
*http://kb.mozillazine.org/localstore.rdf
Try to reinstall Firefox.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
*Firefox 9.0.x: http://www.mozilla.org/en-US/firefox/all.html
*Trash the current Firefox application to do a clean (re-)install
*Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

When I open a HTML document in Safari all the images change to a ? How do i stop this and get the images back?

When I open a HTML document in Safari rather then getting an image, I get a ? in a box. Why is this and how can I change it to get the images back?

monkeyde,
You are getting entagled in the two confusing meanings of the term pixels, namely as a unit identical to points and equalling 1/72 inch, and the basic component of raster images (and effects).
You can read on in this very recent thread:
Is there a way to get Illustrator to know how many pixels are in an inch?

When I open Safari I would like to show the google page. How?

When I open Safari, I would like the Google page showing. How do I do that?

Create a shortcut on the home screen.
Navigate to the Google site in Safari. Tap the Arrow icon next to the url field at the top and select - Add to Home Screen. That will put a shortcut on your home screen that you can tap on and it will open to that Google site.

Changed file viewing settings for Guest account, now iMac won't boot :(

I'll start this off by mentioning that I'm not really a techie type person, but I'll do my best to describe what I did as accurately as possible. And I'm pretty good at following layman's terms troubleshooint advice!
I recently decided to move my iMac into the living room of my apartment. I have never found the need to create a Guest account, but I figured it might be convenient for..well, a guest every now and then. But when I created the guest account I discovered very quickly that they would have access to all of my photos, documents, movies, etc. via the "view all documents" "view all photos" tabs on the left-hand side of the Finder window. I googled what to do and people were saying that it is best to change the viewing options of particular folders via the "get info" tab when you right-click on a folder. There were three categories, the first one I believe was Admin or the main user, the second is "wheel" and the third says "Everyone". I changed the "Everyone" access on the folders I wanted private from read-writable to "none". I left the "wheel" and "admin" categories alone. I also did this to the utilities folder, and the library under the assumption it would only affect guest access to these files, not admin access!
Also, under the Account Preferences tab in the Apple menu I disabled the viewing of shared folders for the guest. I also disabled automatic login.
Next thing I know, while I'm under the guest login trying to test out my security updates, I see I can't click on anything! Or open anything! I can't open the finder at all, I can't open the internet, I can't even get to the Apple drop-down menu. I couldn't even log out of guest. I had to turn off my computer without shutting it down. I turned it back on, and it went through the motions of booting up until the blue screen with the grey dashed loading circle (no beach ball, thank god). It acts like it will proceed beyond that point, the grey circle disappears for a moment, but then nothing happens and that process starts over. Like it's stuck and can't find it's own files. I also notice a tiny white square in the upper left-hand corner of the blue screen if that means anything.
I don't know what the heck I did. I think I somehow managed to block my own admin access (is that even possible??).
-Shayna

You need to get the install discs, erase the hard drive, and reinstall all the software from scratch. When acquiring a used Mac there's no way to know what condition its software is in... there might be hacks, security holes, pirated software, keyloggers, credit card sniffers, or other even riskier stuff on it. Using a pre-owned Mac's software as-is is a Very High Security Risk. Your Mac's software is obviously distressed. What's more, you are not licensed to use any Apple software unless you own and are in possession of the install discs.
Get the discs and reinstall. Apple will send you new ones that match your model for a small shipping fee. Call them and provide your Mac's serial number.

I cannot see my photos in iphoto when I open it...it just shows the albums/titles but only an exclamation mark when I click on the picture. How can I fix this please?

I have downloaded some photos and all I see now is a black sqaure with an exclamation mark in it. If I double click and make them full screen I can see them, but not as thumbnails. Please help :-( In the EVENTS, they are just black sqaures.

The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

HT1329 Why can't I see the Music folder on my ipod when I open it on my Mac to transfer the music to a new computer?

Help

@ZacharyRoth- yes i've synced to itouch, but then it re-syncs everytime i plug it in to charge
@roaminggnome- i checked the box to manually manage music, but no changes. the ipod just resyncs everytime i plug it in.

I have just got the iphone 4s and have been using the siri option, the problem is mine wont find me business etc in the UK it says that it can only search for business in the US. do i have to change any settings for this to pick up UK based items?

I have just recieved the Iphone 4s and have updated it etc, i have just started to use the SIRI app which is great but when i want to search for say business etc it says it can only search for these based in the US. Im in the UK and have found this a little frustrating not being able to search for things locally.
Is there a setting i have to change or update.
Can anyone help??

Apple haven't yet signed agreements with yell.com and similar local information services here in the UK or in europe. The rumor is that in the UK and others, will get it sometime towards the beginning of the year.

I can no longer access Bejeweled Blitz through my facebook account. I get the message that says, "your browser sent a request that this server could not understand. Size of a request header field exceeds server limit". Help please.

I can no longer access Bejeweled Blitz through facebook. I get the message, "your browser sent a request that this server could not understand. Size of a request header field exceeds server limit". I can access Bejeweled through FB using my husband's log in so to me that suggests the problem is with my log in. Help please.

Contact FB or use another browser.

Did Lion eliminate the finger gestures for show the previous page and show the next page? I've checked system settings for the track pad and it looks like the got rid of one of my favorite finger gestures when browsing the internet. How do I get it back

I've upgraded to LION. It looks like LION eliminates the finger gestures within internet browsing that used to yield navigating to the previous page or navigating to the next page. I think it was a 3 finger swipe to the left and a 3 finger swipe to the right. It looks like this has been eliminated. I've gone into the system preferences and went through all the new settings for the track pad finger gestures. I've not found a combination that allows me to swipe on the track pad to do the page forward / page back function.
How to I get this back? I was my favorite one and now I can't get there!

For going back to the previous page try a 2-finger gesture. Two fingers in the other direction will take you back.
cornelius

When I open TB, under "Accounts", it only shows the option "Create a new account". Option: "View settings for this account" is NOT shown.

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