When I open the browser I get a timed out message and it doesn't finish loading.

When I click to open the browser It takes a long time then I get a timed out message. I was using 12 then down loaded Aurora and the problem is still there. It started out getting slower a couple weeks ago and then just quit working and now it won't work at all.

Perform the suggestions mentioned in the following articles:
* [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache Clear Cookies & Cache]
* Make sure that you are using the '''"Remember History"''' setting as described in this article -> [[Options window - Privacy panel]]
* [[Server not found]]
Check and tell if its working.

Similar Messages

When I open the browser I get a extra tab besides my home page that opens. I only want my home page to open.

When I open the browser I get a extra tab besides my home page that opens. I only want my home page to open.

Extra pages can be a sign that a bad add-on has crept into your Firefox. For example, an Astromenda infection.
cor-el pointed you toward Firefox's Add-ons page, and I suggest also checking here:
Open the Windows '''Control Panel''', Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.
For further cleaning, try the '''scanning/cleaning tools''' listed in our support article: [[Troubleshoot Firefox issues caused by malware]]. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.

When I open the browser I get 2 password prompts. How do I stop this?

Since updating to the current version of Firefox (3.6.10), the password prompt has moved to the top right of the screen instead of the center, and I get 2 prompts. I can close the first and enter the password into the second for the browser to start, or enter the password twice.
Is there any way to rectify this?

See this: <br />
https://support.mozilla.com/en-US/kb/Menu+bar+is+missing

When i open firefox browser i get a sort of pop under of the weather channel which i can't close. how can i close it?

When i open firefox browser i get a sort of pop under of the weather channel which i can't close. how can i close it? Approx 1 quarter of the left side of the screen is taken up by this popunder. I've rebooted. No difference. Ive even done a system restore, No difference. I've done a search of my whole p.c. with no result.It appears to be only on firefox as it's not there on internet explorer. I've tried to attach a screen shot for you but no luck. I hope you can help me ,as I've tried everything I can think of.

When i open firefox browser i get a sort of pop under of the weather channel which i can't close. how can i close it? Approx 1 quarter of the left side of the screen is taken up by this popunder. I've rebooted. No difference. Ive even done a system restore, No difference. I've done a search of my whole p.c. with no result.It appears to be only on firefox as it's not there on internet explorer. I've tried to attach a screen shot for you but no luck. I hope you can help me ,as I've tried everything I can think of.

After installing Firefox 5.0 and attempting to open the browser I get: Error: Platform Version '2.0.1' is not compatible with MinVersion = 5.0 MaxVersion = 5.0 At the top of the message is Yul Runner

While installing Firefox 5.0 and attempting to open the browser I get: Error: Platform Version '2.0.1' is not compatible with MinVersion > = 5.0 MaxVersion < = 5.0
Above the message in the border was XULRunner

That can happen if the updater wasn't able to update (replace) all the files in the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

I can't use Photobooth - when I open the app, I get the message: "Photo Booth couldn't save your photos - Photo Both encountered an error when trying to save your photos. You photos cannot be saved at this time."

I can't use Photobooth - when I open the app, I get the message: "Photo Booth couldn't save your photos - Photo Both encountered an error when trying to save your photos. You photos cannot be saved at this time."
i tried adding user macintosh hd/users/your_user/pictures/"photo booth" but still photo booth is not working and even images in photo booth cant be deleted they keep coming back

Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box markedAllow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click anywhere in the following line on this page to select it:
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take a few minutes to run, or perhaps longer if you have literally millions of files in your home folder. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

There's a black space at the top of my window, and when I open the browser, my home page comes up but the address line is blank. How do I fix this?

There's a black space at the top of my window, and when I open the browser, my home page comes up but the address line is blank. How do I fix this?

-> Tap ALT key or press F10 to show the Menu Bar
-> go to Help Menu -> select "Restart with Add-ons Disabled"
Firefox will close then it will open up with just basic Firefox. Now do this:
-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/
-> go to View Menu -> Zoom -> click "Reset" -> Page Style -> select "Basic Page Style"
-> go to View Menu -> Toolbars -> select Menu Bar and Navigation ToolBar -> unselect All Unwanted toolbars
-> go Tools Menu -> Clear Recent History -> '''Time range to clear: select EVERYTHING''' -> click Details (small arrow) button -> place Checkmarks on '''Cookies, Cache, Site Preferences''' -> click "Clear Now"
-> go to Tools Menu -> Options -> General -> When Firefox starts : select "Show My Home Page" -> Type the address of the website which you want to be your HomePage e.g. http://www.google.com
-> go to Tools Menu -> Options -> Content -> place Checkmarks on:
1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript
-> go to Tools Menu -> Options -> Privacy -> History section -> '''Firefox will: select "Use Custom Settings for History"''' -> REMOVE Checkmark from '''"Permanent Private Browsing mode"''' -> place CHECKMARKS on:
1) Remember my Browsing History 2) Remember Download History 3) Remember Search History 4) Accept Cookies from sites -> select "Exceptions..." button -> Click "Remove All Sites" at the bottom of "Exception - Cookies" window
4a) Accept Third-party Cookies -> under "Keep Until" select "They Expire"
-> '''REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES'''
-> '''When using the Location Bar, suggest: select "History and Bookmarks"'''
-> go to Tools Menu -> Options -> Security -> place Checkmarks on:
1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites
-> Click OK on Options window
-> click the Favicon (small drop down menu icon) on Firefox SearchBar (its position is on the Right side of the Address Bar) -> click "Manage Search Engines" -> select all Unwanted Search Engines and click Remove -> click OK
-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious Extensions (Add-ons) -> Restart Firefox
You can enable your Known & Trustworthy Add-ons later. Check and tell if its working.

I downloader all the Adobe Presenter, looks like everything downloaded but when I open the program I get the following message: The file archive part of Presenter is missing. You need all parts in the same folder

I downloadedall the Adobe Presenter, looks like everything downloaded but when I open the program I get the following message: The file archive part of Presenter is missing. You need all parts in the same folder

HI There,
It seems that Presenter is not fully downloaded. Please check you have downloaded .exe and .7z files successfully. In case you are still facing the issue then please click on the following link to chat with the support : Chat
with an Expert
Regards,
Mayank

Firefox opens two windows when I open the browser

When I open the browser it always opens two home page web pages
== This happened ==
Every time Firefox opened
== I installed win 7 ultimate

I had the same problem.
Solved it by starting Thunderbird in a safe mode (http://kb.mozillazine.org/Safe_mode), closed it and started normally...
Thunderbird showed 1 window afterward... I did play around before that with disabling/enabling extensions but at the end the safe mode helped... Hopefully this helps someone :)

Just updated to the newest version of Firefox and it keeps crashing when I open the browser. I tried opening it with add-ons disabled and it still keeps crashing. Crash ID: bp-03b36d11-304e-4f80-ab9e-79b7f2111223

I just updated to the newest version of firefox for my mac laptop. It keeps crashing when I open the browser and does so even in safe mode. Laptop is about two years old. Might it be an issue with the OS? I have not updated to Leopard yet.

It seems that the problem is related to fonts.
(1) How were you updating your operating system ?
If you use *_Software Update_*, hurry up, download and apply the combo updater available from :
http://support.apple.com/kb/DL1361
but CAUTION, this update introduce a serious problem with some fonts. At this time the only workaround available is to reinstall 10.6 tyhen apply the combo updater 10.6.6 available from :
http://support.apple.com/kb/dl1349
(2) if you didn't used *_Software Update_*, run a maintenance tool like the free MAINTENANCE available from :
http://www.titanium.free.fr/index_us.html
Apply it to clear caches files, mainly those dedicated to fonts.
It would be also a good idea to check the health of your fonts with FontBook.
Yvan KOENIG (VALLAURIS, France) vendredi 1 avril 2011 21:25:39

Everytime when i open the browser, it pop up a browser game

hi guys i just recently update to win8, and i install firefox on my computer few days ago. but then i found a problem, everytime when i open the browser, it pop up a aircraft shooting game on the website(definitely not the website problem, because i tried to use different website as the home page, the problem still exist) then i install the adblock and all those ad ons to prevent this but still doesnt work. now i am so frustrated, everytime when i open the browser i have to hear the shooting sound. can somebody plz help me to fix/ uninstall this problem, many thanks. P.S. i dont know how to upload the pic from this post, if i can do it, it will have a much better idea of what i am saying -.-

thx for the quick reply and here is the information:
Application Basics
Name: Firefox
Version: 28.0
User Agent: Mozilla/5.0 (Windows NT 6.2; rv:28.0) Gecko/20100101 Firefox/28.0
Crash Reports for the Last 3 Days
Report ID: bp-f34ed7cd-faaf-408f-85a6-976322140402
Submitted: 3 days ago
All Crash Reports
Extensions
Name: Adblock Plus
Version: 2.5.1
Enabled: true
ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Name: avast! Online Security
Version: 9.0.2013.75
Enabled: true
ID: [email protected]
Name: Easy Screen Shot
Version: 0.3.2.2
Enabled: true
ID: [email protected]
Name: Flashblock
Version: 1.5.17
Enabled: true
ID: {3d7eb24f-2740-49df-8937-200b1cc08f8a}
Name: NetVideoHunter
Version: 1.15
Enabled: true
ID: [email protected]
Name: Quick Locale Switcher
Version: 1.7.8.5
Enabled: true
ID: {25A1388B-6B18-46c3-BEBA-A81915D0DE8F}
Name: Quiknowledge
Version: 1.9.0.1
Enabled: false
ID: [email protected]
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
browser.places.smartBookmarksVersion: 6
browser.privatebrowsing.autostart: true
browser.sessionstore.upgradeBackup.latestBuildID: 20140314220517
browser.startup.homepage: https://www.google.com/
browser.startup.homepage_override.buildID: 20140314220517
browser.startup.homepage_override.mstone: 28.0
dom.mozApps.used: true
extensions.lastAppVersion: 28.0
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1396563985
places.history.expiration.transient_current_max_pages: 80270
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
privacy.cpd.offlineApps: true
privacy.cpd.siteSettings: true
privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.timeSpan: 0
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1395842963
user.js Preferences
Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.
Graphics
Adapter Description: Mobile Intel(R) 965 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
Adapter Drivers: igdumd32 igd10umd32
Adapter RAM: Unknown
Device ID: 0x2a02
Direct2D Enabled: Blocked for your graphics driver version.
DirectWrite Enabled: false (6.2.9200.16581)
Driver Date: 10-1-2012
Driver Version: 8.15.10.2697
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 9
Vendor ID: 0x8086
WebGL Renderer: Google Inc. -- ANGLE (Mobile Intel(R) 965 Express Chipset Family (Microsoft Corporation - WDDM 1.1) Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: false
AzureCanvasBackend: skia
AzureContentBackend: cairo
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
JavaScript
Incremental GC: true
Accessibility
Activated: false
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10.3
Version in use: 4.10.3
NSS
Expected minimum version: 3.15.5 Basic ECC
Version in use: 3.15.5 Basic ECC
NSSSMIME
Expected minimum version: 3.15.5 Basic ECC
Version in use: 3.15.5 Basic ECC
NSSSSL
Expected minimum version: 3.15.5 Basic ECC
Version in use: 3.15.5 Basic ECC
NSSUTIL
Expected minimum version: 3.15.5
Version in use: 3.15.5

So I download photoshop cc (2014) and when I go to open the program, it gives me an error message and shuts the program down. It says," A problem cause the program to stop working correctly. Windows will close the program." Can someone help me please?

So I download photoshop cc (2014) and when I go to open the program, it gives me an error message and shuts the program down. It says," A problem cause the program to stop working correctly. Windows will close the program." Can someone help me please?

I've got the same issue and it affects all my adobe software. You are not alone as I have seen several postings looking for the answer to this help request.

When i open the MS word, it is showing error message " THe global template, Normal, is already open as an add-in program

When i open the MS word, it is showing error message " THe global template, Normal, is already open as an add-in program. How to clear this error?

Post on the MS Mac forums as it's their software you have a question about: http://answers.microsoft.com/en-us/mac

My husband forgot his apple id password but the system won't allow him to reset it - keep getting a timed out message. Help!

Of course, after he'd tried to reset it, I found the original password. But that now doesn't work and we can't reset the password. We can't even "find" the ID. We keep getting a timed out message, no matter what we try. Since he has no working Apple ID, I'm using mine to ask this question. Possibly relevant - he is NOT a big app user. I set up the account for him when he first got his iPhone a couple of years ago and he has only a few apps installed. So the card details may have expired but, of course, he can't update them either. He recently updated to the latest IOS (6.1.3) and it was when finishing the installation that he ran into the problems with forgetting his password.
Short of creating a new ID, does anyone have any bright ideas?

Call Apple Care for your country and request help resetting the password.

I am trying to download & install updates &keep getting a timed out message

I am trying to download & install updates on my ipod touch but keep getting a timed out message

- Try disabling your computer's security software. or
- Do a direct download and install. Where to download afrom and how to install is provided here:
iPod, iPhone and iPad Firmware Download

When I open the browser I get a timed out message and it doesn't finish loading.

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