When I open the control panel of Creative Cloud seems to me all white and if I try to open Muse The

when I open the control panel of Creative Cloud seems to me all white and if I try to open Muse The program asks me an internet connection but I'm already connected and surf regularly. What's going on? What should I do?

1.  quit the app (from the task bar) and relaunch.  if that fails:
2.  Remove the OPM.db file and relogin into the Creative Cloud desktop application using the Adobe ID tied to your subscription.
    Mac OS: You can locate the OPM.db file in the \User\<user name>\Library\Application Support\Adobe\OOBE folder. To access the hidden user Library folder, see Access hidden user library files | Mac OS 10.7 Lion.
    Windows: You can locate the OPM.db file in the \Users\<user name>\AppData\Local\Adobe\OOBE folder.  To view the hidden AppData folder, see Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7.

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