When I open the creative cloud app it signs me out I sign back in it looks like it is loading then it signs me out again!

Please help I just bought Photoshop for $10 a month and I want to be able to download it and use it.

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792
or
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

  • Hi, I just purchased a Creative Cloud plan. When I open the Creative cloud, there is nothing there. How do I install apps from creative cloud?

    Hi, I just purchased a Creative Cloud plan. When I open the Creative cloud, there is nothing there. How do I install apps from creative cloud?

    Hi la dama cooks,
    I believe you are getting the blank Creative cloud applications.
    Please refer to the threads below where the issue has been resolved:
    Win: New Creative Cloud App unusable: it's blank!
    Mac: Cloud Desktop App is blank?
    Regards,
    Sheena

  • I have an issue installing photoshop CC trial, I currently have elements and wanted to see the differences before buying, when installing through the creative cloud app I get the error message  Exit Code: 7 Please see specific errors below for troubleshoo

    I have an issue installing photoshop CC trial, I currently have elements and wanted to see the differences before buying, when installing through the creative cloud app I get the error message  Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR: DW041 ...   -------------------------------------- Summary --------------------------------------   - 0 fatal error(s), 1 error(s)
    ERROR: DW041: INSTALLDIR Volume D:\ doesn't exist.  -------------------------------------------------------------------------------------  System Requirements  and it will not install, It says cant find the path D: im not sure why because as far as I can see its set to install on drive C: which is where I want it!

    Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

  • I can't open the creative cloud app installer, i'm getting an error message that says safari cannot open the specified address

    i had previously installed it so i could use the 30 day trials, but i deleted i from my machine. now it won't open even though i purchased the creative cloud.

    Mebridge please begin the installation process in a different web browser.  You can also download the Creative Cloud Desktop application from Creative Cloud Help | Creative Cloud for desktop.

  • When I open the Creative Cloud and I log in, I did appear off. How to solve this?

    Hi I'm very sad because I wanted to download the Photoshop DC, but Crative Cloud is giving a problem. When I open it, do the login and logoff appears I did. I've done everything and still this problem. It really is a disappointment. I hope you help me.

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    -and 'looping' https://forums.adobe.com/thread/1504792

  • Help opening the creative cloud apps.

    I have downloaded creative cloud from the adobe web to my mac, i started downloading the apps and simply can't open them to start using them. I have no idea what to do. Help please? Thank you very much.

    Hi Carlos,
    Welcome to the Adobe Community .
    We are sorry for the trouble that you had faced because of this but can you please let me know the steps that you are performing to open the apps on your Mac ?or are you getting any error message ?
    Regards,
    Kartikay Sharma

  • I have been running Creativ Cloud since it was introduced. About a month bacck I decided to remove one or two apps to make space on my MC. Unfortunatly I used windows 7 to remove th programs, not the CC Aplication. Now when I open my Creative Cloud panel

    About a month back I decided to uninstall some applications to make room on the PC (Windows 7 64 bit). Mow when I open the Creative Cloud panel I just get a blank box with no app and no headings. I uninstalled the extra applications with windows 7. How cam I get my creative cloud back?

    Hi David,
    Please refer to the threads below where this issue has been addressed:
    New Creative Cloud App unusable: it's blank!
    creative cloud is blank window why?
    Cloud Desktop App is blank?
    Re: Creative Cloud app opening blank
    Regards,
    Sheena

  • I installed Photoshop CC (2014) yesterday through the Creative Cloud app. Now, when in Lightroom when I go to "edit in"and select Photoshop CC (2014) and click on "edit copy with Lightroom adjustments",  it opens Photoshop CC (2014) but my photo doesn't s

    I installed Photoshop CC (2014) yesterday through the Creative Cloud app. Now, when in Lightroom when I go to "edit in"and select Photoshop CC (2014) and click on "edit copy with Lightroom adjustments",  it opens Photoshop CC (2014) but my photo doesn't show up?  My photo does show up when I click on "edit copy" or "edit original".
    How can I correct that so that I can open up a photo from Lightroom WITH the Lightroom adjustments? Thanks!

    I'm having a similar problem, but only with jpg's. I have PS CS6, CC, and CC 2014. Other image file formats function normally with regard to the "open with" list. PS CC 2014 appears on the list. But with jpg's only PS CC appears on the "open with" list and 2014 can't be added by the browsing for it.
    The curious thing is that if I have any of the three versions of Photoshop open, click on Photoshop CC in the "open with" list, the image opens in whatever version is already open on my computer. This is true of all image formats. No matter which version I pick from the "open with" list it opens in the currently running program. I use only the latest version so keeping it open all the time is an easy work around. I won't uninstall any of the earlier versions lest more file association quirks result. it would be nice to have this matter fixed.

  • I'm trying to download Photoshop CC with the creative cloud app. When I click on updates it just spins and spins, nothing happens.  Help!

    I'm trying to download Photoshop CC with the creative cloud app. When I click on updates it just spins and spins, nothing happens.  Help!

    Hello,
    I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC (together with the Apps) doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
    I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
    Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html  and follow the prescribed sequence of operations
    If necessary and for further questions and if "open" please use chat, I had the best experiences.
    Hans-Günter

  • Opening the Creative Cloud menu in OS X force-switches spaces/full-screen apps in the latest update.

    Whenever I want to access the Creative Cloud menu in the menu bar from a full screen app, Creative Cloud forces me to the normal desktop, and then opens the menu.
    This is interesting since the latest update to Creative Cloud Desktop fixed a similar bug where switching spaces/full screen apps would automatically open the Creative Cloud menu.

    Wow. Just wow. I am increasingly disappointed by Adobe's nonchalance towards the Adobe Creative Cloud application. Previously the app would pop up whenever you switch between desktops or full screen apps. We waited weeks for a fix. Now after the update they think they could get away with it by forcing the menu to only open on Desktop 1. Do they really think we are stupid?
    I was skeptical when I heard about Creative Cloud, but I subscribed anyway because I was enticed by the new features Photoshop CC offers. Now I would rather go back to CS6, and the effects would be miniscule.

  • I've downloaded the creative cloud app and the photoshop. Now, how do i open the photosop?!! tried clicking on the image but nothing happen.

    I've downloaded the creative cloud app and the Photoshop. Now, how do i open Photoshop?!! tried clicking on the image but nothing happen.

    Thank you so much. I finally got it to work. I don't know why it has to be such an ordeal when it comes to Adobe products!
    Todd
    Todd McVey
    Art Direction
    201-723-0104
    [email protected]
    www.toddmcvey.com
    @mctwitthis

  • I have an urgent question about my indesign. I had problems with the creative cloude app and then uninstalled it and then installed it again. Now it is not opening and I cannot download it again either. Pls give me help and advice if there is anything I c

    I have an urgent question about my indesign. I had problems with the creative cloude app and then uninstalled it and then installed it again. Now it is not opening and I cannot download it again either. Pls give me help and advice if there is anything I can do to repair it

    Please authorize ADE 3 with same credentials that you used with older version of ADE

  • What does error code 50 mean when installing the creative cloud app?

    what does error code 50 mean when installing the creative cloud app?

    Hello,
    This thread may help
    Error code 50
    Let us know!
    Regards,
    Jo-Marie

  • Newly installed Acrobat will NOT open from Creative Cloud app on Desktop using Windows 7 Pro - what's the problem?

    Newly installed Acrobat will NOT open from Creative Cloud app on Desktop using Windows 7 Pro - what's the problem?

    the cc desktop app is used to install and update cc programs (and a few other thinigs).  but that does not include 'opening' the installed programs.
    click your start button or your program files directory to find the acrobat executable to launch acrobat (and any of your other apps, adobe or otherwise).

  • When I am trying to activate my membership which was bought in the states, I am told that the membership cannot be activated, as my Adobe ID is linked to a different country. I need the creative cloud apps immediately. What should I do to start working/ac

    When I am trying to activate my membership which was bought in the states, I am told that the membership cannot be activated, as my Adobe ID is linked to a different country. I need the creative cloud apps immediately. What should I do to start working/activate my membership?

    Make sure that EVERY DETAIL is the same in every place you enter your information
    Verify Account https://forums.adobe.com/thread/1465499 may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
    -Credit card https://helpx.adobe.com/utilities/credit-card.html
    -email address https://forums.adobe.com/thread/1446019

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