When i open the itunes store, the screen goes blank after 2 seconds so I cant order music

When I open the itunes store, the screen goes blank after 2 seconds, so I cant order any music?

same thing with me have you found an answer? the only thing i cant think of is to download the new itues but when i try they are haveing problems with the site or something and i cant dowload it.

Similar Messages

  • TS3297 in iOS 7 on iPhone 4S i can not open the iTunes Store.  Screen is blank

    Blank screen when trying to open iTunes Store

    Same here. I was online w/ apple tech support yesterday all the way up to level 3 support. Their solution was to restore and then reload from backup. Don't waste your time w/ that as it didn't solve the problem.

  • When I click on App Store icon, screen goes blank.  Any ideas?

    Badge on App Store icon says I have one app to update, so click on the icon, and screen is completely blank white.  Info bar at top is visible, as well as a solid gray bar below that info bar, but white from there to bottom of screen.  No activity at all.  Ideas?  Running IOS6 on an iPhone 4

    False alarm.  App store was frozen, but reset phone three times, and on third try, app store opened.
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  • Itunes 10.5, windows 7 - 64bit, when I plug in itunes store, the screen remains blank. My AppleApplicationSupport are 2.1.5 - 2.0.1 - 1.4.1 - 1.1.0. Thanks

    itunes 10.5, windows 7 - 64bit, when I plug in itunes store, the screen remains blank. My AppleApplicationSupport are 2.1.5 - 2.0.1 - 1.4.1 - 1.1.0. Help Me please. Thanks

    tis works by mee
    In windows 7, click on your start menu, go to accessories, right click on the command prompt icon and choose "run as administrator".  Once it opens, type in the following command...
    netsh winsock reset
    hit enter and it should say something like winsock reset successful now reboot your computer.

  • When I log into the iTunes store my screen shows the marker go half way across the loading indicator, the screen show a blank screen with the heading accessing  iTunes. If I go to the right side and search the store the names drop down. Nothing happens

    When I log into the iTunes store my screen shows the marker go half way across the loading indicator, the screen shows a blank screen with the heading "accessing  iTunes". If I go to the right side and search the store the "search names" drop down. Then nothing happens. My iTunes store account info is shown on the right side
    I am using a Dell Vostro 3400, with 8 GB RAM, Windows 7 64bit Ultimate OS. ITunes version 10.5? (Latest)
    What I have tried:
    Uninstalled iTunes,
    Removed firewall and protection.
    Re-installed iTunes 64bit (still get the same issue)
    Restarted firewall, added apple.com etc.
    I have created a new user profile to no vail.
    Still the same issue. I can access using my iPod 

    I am having the same problem ever since I upgraded.  Have received four emails from Apple support on the
    issue and nothing has worked.  Unloaded 10.5 and went back to 10.3 which worked fine but it would not allow
    me to sync my Iphone with the ios 5 upgrade.  Went back to 10.5 and sometimes get exactly what you do when
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    on threads but nothing works.  Really need help.

  • When i open my itunes store, it says secure link to itunes failed and it doesnt load up, what seems to be the problem here? appreciate all the help i can get, thanks! :)

    When i open my itunes store, it says secure link to itunes failed and it doesnt load up, what seems to be the problem here? appreciate all the help i can get, thanks!

    Yes, provided all the media is inside the iTunes Media folder, which is in turn inside the main iTunes folder (which is the standard arrangement) you should be able to move the iTunes folder from <User's Music> to any other path and shift-start-Tunes (option-start-iTunes on a Mac) to reconnect to it.
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  • HT6119 I buy a new iPhone s5   When I enter to iTunes Store   The iTunes Store won't connect.    I have a Apple ID     But.  I am from Algeria       Plz how can iTunes Store connect

    I buy a new iPhone s5   When I enter to iTunes Store   The iTunes Store won't connect.    I have a Apple ID     But.  I am from Algeria       Plz how can iTunes Store connect

    What have you tried to fix it ? If you haven't already done so then see if any of the following fix it :
    - log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in
    - close the iTunes store app via the multitasking bar and see if it works when you re-open it : double-click the home button to open the taskbar, and then swipe or drag the iTunes store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
    - soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

  • HT1527 when attempting to connect to the itunes store, the status message says "accessing itunes store..." but never connects.  how do i resolve this?

    when attempting to connect to the itunes store, the status message says "accessing itunes store..." but never connects.  how do i resolve this?

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • TS4123 Whenever I open the iTunes store, the home pages of all of the sections (Music, App Store, Films etc) are black. They still have clickable hyperlinks, but I can't see what I'm clicking. Any pages accessed through the drop-down menus or by randomly

    Whenever I open the iTunes store, the home pages of all of the sections (Music, App Store etc.) are BLACK.  They still have clickable hyperlinks, but I can't see what I'm clicking.  Any pagess accessed through the drop-down menus (even iHelp) or by randomly clicking I can't see.

    Thanks but it's just my desktop that doesn't see it though.  My notebook sees it everytime, even at the same exact time that my desktop doesn't see it.  For example yesterday when I was typing up this post, I was typing up the post on my notebook because my desktop didn't see the router.  I don't think it has anything to do with the router actually, but I wanted to see if anyone on here has encountered this issue before.  Other forums have similar issues but I've tried all of the fixes I found elsewhere and they didn't work.
    Any other ideas?
    Thanks!

  • HT201272 I have deleted a song from my library and want to re-download it.  When I access my purchased items in the iTunes store, the song has the 'purchased' button next to it and won't let me re-download. Any suggestions for things to try?

    I have deleted a song from my library and want to re-download it.  When I access my purchased items in the iTunes store, the song has the 'purchased' button next to it and won't let me re-download. Any suggestions for things to try?

    While you can redownload most past purchases without charge, you can't redownload movies without paying again.  See Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519

  • When i open my itunes on the computer, none of my purcheses appear and I cannot get my itunes to download on my iphone, any suggestions??

    When I open my itunes on the computer, none of my purcheses appear, and I also cannot get my itunes to download onto my iphone, any suggestions??

    Have you tried to click on "repair" and then try to uninstall the component?

  • I can't access the itunes store from my ipad mini after the iOS7 update

    I can't access the itunes store from my ipad mini after updating the latest iOS7. Does anyone have answers to solving this?

    Ive been through various threads on here.
    There has been quite a few things said and some people are having luck with.
    Reset all your settings works, but only once. when you shut down and open back up same problem.
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    Ive noticed that when your in settings and click on something eles it takes maybe a second or two before it changes to the next screen something thats never happened on 6
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    Come on Apple get yer finger out and sort this out soon, its you thats loosing my cash as I cant buy any music!!!
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  • After purchasing a song on the iTunes store, the song did not download entirely. How can I get a refund or download it again without rep[urchasing it?

    After purchasing a song in the iTunes store, the song was downloaded, but when I went to play it, it was not completely recorded. How can I get a refund or download it again without being charged again on my account?

    Hi Dan,
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    Hope this helps!
    Cheers,
    GB

  • ITunes could not connect to the iTunes store, the network connection was

    Any one have any suggestions when I get this error meassage when trying to access the itunes store
    iTunes could not connect to the iTunes store, the network connection was refused.
    PS i know little about computers so all help is appreciated
    Thanks

    I uninstalled iTunes and then installed version 7.0 thinking the older version that used to work on my PC would work again but no, still not working...IT HATE VISTA!!! I knew I should have bought a MAC!!!!

  • I get " itunes cannot connect to the itunes store. the network connection has timed out" im connected to the internet no doubt. whats up?

    i get " itunes cannot connect to the itunes store. the network connection has timed out" im connected to the internet no doubt. whats up?

    Try temporarily disabling your firewall and see if you are then able to access the iTunes store.

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