When i openned an excel attacment from an e-mail, it locked uped the e-mail. All other functions are ok.

when i openned an excel attacment from an e-mail, it locked uped the e-mail. All other functions are ok.

So if you tap the excel document you don't get a Done button at the top ? If not then try closing the Mail app completely : from the home screen (i.e. not with Mail 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

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    Process:         Microsoft Excel [119]
    Path:            /Users/susanslater/Desktop/Microsoft Office 2004/Microsoft Excel
    Identifier:      com.microsoft.Excel
    Version:         090512 (11.5.5)
    Code Type:       PPC (Translated)
    Parent Process:  launchd [63]
    Date/Time:       2009-11-01 19:46:37.528 +0900
    OS Version:      Mac OS X 10.5.8 (9L31a)
    Report Version:  6
    Anonymous UUID:  DE40358D-E5BE-46DF-8382-5E64FE348B72
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    Crashed Thread:  0
    Thread 0 Crashed:
    0   translate                               0xb80bcd58 0xb8000000 + 773464
    1   translate                               0xb80b7007 0xb8000000 + 749575
    2   translate                               0xb80d49c0 0xb8000000 + 870848
    3   translate                               0xb813ce79 spin_lock_wrapper + 1981
    4   translate                               0xb8011b64 0xb8000000 + 72548
    Thread 1:
    0   ???                                     0x800bc286 0 + 2148254342
    1   ???                                     0x800c3a7c 0 + 2148285052
    2   translate                               0xb818b6ea CallPPCFunctionAtAddressInt + 202886
    3   ???                                     0x800ed155 0 + 2148454741
    4   ???                                     0x800ed012 0 + 2148454418
    Thread 2:
    0   translate                               0xb81529ef spin_lock_wrapper + 90931
    1   translate                               0xb8183633 CallPPCFunctionAtAddressInt + 169935
    2   translate                               0xb81861e2 CallPPCFunctionAtAddressInt + 181118
    3   translate                               0xb80dfb0b 0xb8000000 + 916235
    4   ???                                     0x812d8b96 0 + 2167245718
    Thread 3:
    0   translate                               0xb8152b6b spin_lock_wrapper + 91311
    1   translate                               0xb817b608 CallPPCFunctionAtAddressInt + 137124
    2   translate                               0xb80bdb8b 0xb8000000 + 777099
    3   translate                               0xb80b7007 0xb8000000 + 749575
    4   translate                               0xb80d49c0 0xb8000000 + 870848
    5   translate                               0xb813d75f spin_lock_wrapper + 4259
    6   translate                               0xb8011b64 0xb8000000 + 72548
    Thread 4:
    0   translate                               0xb8152c24 spin_lock_wrapper + 91496
    1   translate                               0xb817b31e CallPPCFunctionAtAddressInt + 136378
    2   translate                               0xb80bdb8b 0xb8000000 + 777099
    3   translate                               0xb80b7007 0xb8000000 + 749575
    4   translate                               0xb80d49c0 0xb8000000 + 870848
    5   translate                               0xb813ce79 spin_lock_wrapper + 1981
    6   translate                               0xb8011b64 0xb8000000 + 72548
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    0   translate                               0xb8152863 spin_lock_wrapper + 90535
    1   translate                               0xb816e79d CallPPCFunctionAtAddressInt + 84281
    2   translate                               0xb80bdb8b 0xb8000000 + 777099
    3   translate                               0xb80b7007 0xb8000000 + 749575
    4   translate                               0xb80d49c0 0xb8000000 + 870848
    5   translate                               0xb813ce79 spin_lock_wrapper + 1981
    6   translate                               0xb8011b64 0xb8000000 + 72548
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0xb80bcd30  ecx: 0x00000000  edx: 0x0000001a
      edi: 0x00000000  esi: 0x80303820  ebp: 0xb7fffa08  esp: 0xb7fff9d0
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       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x00000000
    Binary Images:
    0xb8000000 - 0xb81d7fe7  translate ??? (???) /usr/libexec/oah/translate
    Translated Code Information:
    Rosetta Version:  21.03
    Args:            /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMAp p /Users/susanslater/Desktop/Microsoft Office 2004/Microsoft Excel
    Exception: EXC_BAD_ACCESS (0x0001)
    Thread 0: (0xb011cd64, 0xb8152b6b)
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp :   + 0
    0x005e0934: /Users/susanslater/Desktop/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _FWaitForConnection + 48
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    0x945841d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
    PPC Thread State
    srr0: 0x00000000          srr1: 0x00000000                                 vrsave: 0x00000000
    cr:  0xXXXXXXXX                    xer: 0x00000000                     lr: 0x9459b7d8                    ctr: 0x9459b7c4
    r00: 0x00000194           r01: 0xf01019d0           r02: 0x00000000           r03: 0x00000013
    r04: 0xf0101a68           r05: 0xf0101a60           r06: 0xf0101d40           r07: 0x00000004
    r08: 0x00000000           r09: 0x100b2fd0           r10: 0x00000000           r11: 0x0064e110
    r12: 0x9459b7c4           r13: 0x00000000           r14: 0x00000000           r15: 0x00000000
    r16: 0x00000000           r17: 0x00000000           r18: 0x00000000           r19: 0x00000000
    r20: 0x00000000           r21: 0x00000000           r22: 0x00000000           r23: 0x00000000
    r24: 0x00000000           r25: 0x00000000           r26: 0x00000000           r27: 0x00000000
    r28: 0x00000000           r29: 0x009f8e00           r30: 0xf0101b28           r31: 0xf0101b28
    Thread 1: (0xb009a83c, 0xb81529ef)
    0x0082c800: No symbol
    0x00644204: /Users/susanslater/Desktop/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _MerpUnregisterCFMFragment + 3156
    0x945841d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp :   + 0
    PPC Thread State
    srr0: 0x00000000          srr1: 0x00000000                                 vrsave: 0x00000000
    cr:  0xXXXXXXXX                    xer: 0x00000000                     lr: 0x944fa120                    ctr: 0x944f31f0
    r00: 0xffffffe1           r01: 0xf0080d60           r02: 0x00000001           r03: 0xf0080e4c
    r04: 0x00000102           r05: 0x00000000           r06: 0x00000054           r07: 0x00003403
    r08: 0x000003e8           r09: 0x00000000           r10: 0x000eb010           r11: 0xa076a68c
    r12: 0x944f31f0           r13: 0x00000000           r14: 0x00000000           r15: 0x00000000
    r16: 0x00000000           r17: 0x00000000           r18: 0x00000000           r19: 0x00000000
    r20: 0x00000000           r21: 0x00000000           r22: 0x00000000           r23: 0x00000000
    r24: 0xf0080e4c           r25: 0x00000054           r26: 0x00003403           r27: 0x000003e8
    r28: 0x00000000           r29: 0x00000102           r30: 0x00000102           r31: 0x0064efb0
    Thread 2: (0xb0220d64, 0xb8152863)
    0x903cf818: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
    0x8483dca8: No symbol
    0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x945841d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp :   + 0
    PPC Thread State
    srr0: 0x00000000          srr1: 0x00000000                                 vrsave: 0x00000000
    cr:  0xXXXXXXXX                    xer: 0x00000000                     lr: 0x903cf85c                    ctr: 0x944f3260
    r00: 0xffffffda           r01: 0xf0203d60           r02: 0x0013bda0           r03: 0x00007803
    r04: 0x0000003c           r05: 0x00000000           r06: 0x00000000           r07: 0xf0203c60
    r08: 0x00000010           r09: 0x000f4240           r10: 0xffffff3f           r11: 0xa076aa78
    r12: 0x944f3260           r13: 0x00000000           r14: 0x00000000           r15: 0x00000000
    r16: 0x00000000           r17: 0x00000000           r18: 0x00000000           r19: 0x00000000
    r20: 0x00000000           r21: 0x00000000           r22: 0x00000000           r23: 0x00000000
    r24: 0x00000000           r25: 0x00000000           r26: 0x00000000           r27: 0x00000000
    r28: 0x00000000           r29: 0x0000ea60           r30: 0x00000000           r31: 0x903cf7fc
    Thread 3: Crashed (0xb7fff9d0, 0xb80bcd58)
    0x85181738: No symbol
    0x851816a0: No symbol
    0x85181490: No symbol
    0x847438d4: No symbol
    0x92fadda0: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFArrayApplyFunction + 352
    0x8475675c: No symbol
    0x84756810: No symbol
    0x9577dc4c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
    0x9577cde4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
    0x9577cc00: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTargetWithOptions + 56
    0x95843b48: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DockCallback(unsigned long, unsigned int, void*, void*) + 1648
    0x9697250c: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _notifyDatagramHandler + 476
    0x9693410c: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _CGSDispatchDatagramsFromStream + 740
    0x969339a8: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _snarfEvents + 292
    0x96c2cbd0: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _CGSGetNextEventRecordInternal + 152
    0x969337e4: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _CGEventCreateNextEvent + 28
    0x9577f408: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : PullEventsFromWindowServerOnConnection(unsigned int, unsigned char) + 88
    0x957aa180: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _PullEventsFromWindowServer + 24
    0x957aa0d0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _FlushSpecificEventsFromQueue + 72
    0x83f6ac5c: No symbol
    0x83f6ab90: No symbol
    0x83f7a958: No symbol
    0x83f79fe8: No symbol
    0x83f79f60: No symbol
    0x83f79d14: No symbol
    0x903f08d4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _ReleaseClosure + 896
    0x903f052c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _TerminateApplication + 88
    0x94505acc: /usr/lib/libSystem.B.dylib : ___cxa_finalize + 240
    0x945059a8: /usr/lib/libSystem.B.dylib : _exit + 36
    0x924edab8: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices : _PlotIconRef + 0
    0x84aab310: No symbol
    0x84aab2e0: No symbol
    0x8497c154: No symbol
    0x8519a674: No symbol
    PPC Thread State
    srr0: 0x00000000          srr1: 0x00000000                                 vrsave: 0x00000000
    cr:  0xXXXXXXXX                    xer: 0x20000000                     lr: 0x85181738                    ctr: 0x94696df0
    r00: 0x85181738           r01: 0xbfff9a30           r02: 0x00422000           r03: 0x0048e0e4
    r04: 0x0db48ba0           r05: 0xfffffffe           r06: 0x00000000           r07: 0x00000000
    r08: 0x00000000           r09: 0x0db48cd6           r10: 0x00000001           r11: 0x00000048
    r12: 0xa07a5b24           r13: 0x00000000           r14: 0x00000000           r15: 0x00000000
    r16: 0x00000000           r17: 0xa00523e8           r18: 0xa07659f0           r19: 0xa07659f0
    r20: 0xa07a59f0           r21: 0xbfffa56c           r22: 0xbfffa4b4           r23: 0xbfffa4ac
    r24: 0x00000000           r25: 0xbfff9d58           r26: 0x00000000           r27: 0x00000003
    r28: 0x000fd26c           r29: 0x001aad30           r30: 0x004d2634           r31: 0x0048e0ec
    Thread 4: (0xb019ed38, 0xb8152c24)
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp :   + 0
    0x848dcd3c: No symbol
    0x8483d96c: No symbol
    0x8483db04: No symbol
    0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x945841d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
    PPC Thread State
    srr0: 0x00000000          srr1: 0x00000000                                 vrsave: 0x00000000
    cr:  0xXXXXXXXX                    xer: 0x00000000                     lr: 0x005e0af0                    ctr: 0x94583588
    r00: 0x00000193           r01: 0xf0182c20           r02: 0x00000000           r03: 0x00000014
    r04: 0xf0182d18           r05: 0x00000098           r06: 0x00000000           r07: 0x00000000
    r08: 0x00000000           r09: 0x002c5340           r10: 0x000eb020           r11: 0x0064e124
    r12: 0x94583588           r13: 0x00000000           r14: 0x00000000           r15: 0x00000000
    r16: 0x00000000           r17: 0x00000000           r18: 0x00000000           r19: 0x00000000
    r20: 0x00000000           r21: 0x00000000           r22: 0x00000000           r23: 0x00000000
    r24: 0x00000000           r25: 0x00000000           r26: 0x00000000           r27: 0x00000000
    r28: 0x00000000           r29: 0xf0182d18           r30: 0xf0182d04           r31: 0xf0182d04
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  • When I open a pdf document from my dropbox to view it, the document shows up blank, even though it is filled out. This also happened with pdf documents that have been e-mailed to me.

    When I open a pdf document from my dropbox to view it, the document appears blank, even though I know the information is actually there. This also has happened with pdf documents that have been e-mailed to me, then opened to view and they are blank?? Why are they showing up blank?

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    For more reference:
    http://www.kavoir.com/2009/01/using-javascript-to-open-excel-and-word-files-in-html.html
    http://www.dotnetspider.com/resources/43453-Open-Word-Excel-files-using-Javascript.aspx
    Thanks & Regards,
    Jason
    Jason Guo
    TechNet Community Support

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