When I optimize, the organizer shuts down.

I am trying to optimize my thumbnail images in Elements organizer and whenever I hit optimize, a dialog box pops up saying the organizer has stopped working and windows is trying to find a solution to the problem, which it doesn't, so it shuts the organizer down. I have been having trouble viewing my thumbnail photos for a while and restarting doesn't seem to help..

The system info gives the path to the current catalog location.
You have to find that folder (it may be a hidden folder, so you may have to set your explorer preferences to show hidden files - I assume you are on Windows)
When you have found that folder, have a look inside it and lool for a 'thumbs.5.cache' file. That's the file you have to delete.

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When exiting firefox the GUI shuts down but firefox.exe is sill running

Firefox starts and runs fine, but when time to exit, the GUI shuts down while firefox.exe is still running using 50% of possessor resources. I have to go into Windows Task Manager under processes and end program from there. Other wise firefox.exe will continue to run using more and more memory. If I try to start FireFox, then I get "Firefox already running".
Once I shut down firefox.exe with the Task Manger, Firefox will restart and run just fine.

Plug-in and tasks started by Firefox may continue after attempting to close Firefox. The "X" in the upper right-hand corner closes the Window (same as Ctrl+Shift+W) but even if it is the last Firefox window, it does not necessarily close Firefox .
The only proper way to exit Firefox is to use Exit through the File menu, not the "X" in the upper right corner of last Firefox window.
In 4.0 that would be Alt+F then X
"Restartless Restart" extension for Firefox 4.0 only (2 KB download )
https://addons.mozilla.org/firefox/addon/249342/
-- or --
"QuickRestart" extension (34 KB download)
https://addons.mozilla.org/firefox/addon/3559/
use to close and restart Firefox after enabling or disabling an extension, switching
to a new theme, or modifying configuration files, then you don't have to worry
about delay or have to look in the Task Manager to see if Firefox is closed yet.
Uses keyboard shortcut "Ctrl+Alt+R" or a file menu option.

I tried downloading the iOS8 to my iPod 5th generation and when it finished downloading it shut down completely and it said there was an error and no the iPod is in recovery mode. What can I do to restore it and update it? Please, I need help.

Hello,
I recently tried downloading the IOS8 to my iPod 5th generation and when it was almost done the computer said there was an error. Right after that, the iPod shut down completely and now it's on recovery mode. I plugged it in and it said that I had to restore it and update it so I could use it again but it doesn't let me. What can I do? I even did a backup before the update.
I really need help.

What happens when you connect to computer and restore via iTunes?
Without knowing that:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I plugged my iphone in to my laptop to update it and the computer shut down right at the end. My phone now has the itunes symbol and an arrow asking me to plug my phone into itunes (I assume the laptop). It's frozen like that even when switched off

I plugged my iphone in to my laptop to update it and the computer shut down right at the end. My phone now has the itunes symbol and an arrow asking me to plug my phone into itunes (I assume the laptop). It's frozen like that even when switched off. If I plug the connection into the laptop it's not recognising it now. HELP!

Hello there, xkatiex255.
The following Knowledge Base article should provide the steps for you to resolve your issue:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I am facing a problem while working in Muse... The issue is I cannot delete a page from my plan, when I am trying to delete it showing an error and the application shuts down. I am working on an emergency project which I got to submit it tomorrow I hope y

I am facing a problem while working in Muse... The issue is I cannot delete a page from my plan, when I am trying to delete it showing an error and the application shuts down. I am working on an emergency project which I got to submit it tomorrow I hope you will find a solution for the same.Help with using Adobe Muse CC

Thanks,
I have tried with a new site it's working perfectly.
See the screenshot of the error.
Thanks for your support Rohit

My MacBookPro (mid 2012) will not complete the boot process. Yosemite's progress widget gets about 1/3 to 1/2 way across when the logo disappears and the screen goes all white for 10-15 secs or so, then the machine shuts down and restarts.

My MacBookPro (mid 2012) will not complete the boot process. Yosemite's progress widget gets about 1/3 to 1/2 way across when the logo disappears and the screen goes all white for 10-15 secs, then the machine shuts down and restarts. This sequence will repeat seemingly forever unless I shut it down manually.
I upgraded to Yosemite from Mountain Lion a couple months ago, skipping Maverick completely, and I've done any associated updates that Apple told me about. I don't recall which version of Yosemite I have, but I'm sure it is the "latest and greatest".
I've tried re-starting in Safe Mode / Safe Boot and that does the same thing as described above except without the endless restarts. Instead of restarting at some point, SafeBoot proceeds to the white screen and then it hangs until I restart it manually. (I've waited as long os 20-30 minutes with no response).
When I tried the option-command-p-r key combo I never get any chimes or other noises besides the original 1 time boot sound that you would expect to get when starting up a macbook pro.
I was using the mac quite normally (meaning I was doing work I normally do on it and there was no indication of anything wrong) immediately prior to this happening.
The machine is BootCamp(ed) with Windows 8.1 which I use from a VMWare virtual machine instead of natively so that I can have both OSes running at the same time. I also think this is unrelated to my problem. I have been using this setup for more than 2 years.
My upgrade to Yosemite was uneventful and I thought it went well and was very smooth. I don't want to lead attention away from Yosemite, but at this point my problem does not seem related to the upgrade.
Any help is appreciated.

Install or Reinstall OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
      the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
           because it is three times faster than wireless.

While editing photos iPhoto shut down. The unexpected shut down message appeared and I pressed re-open. When it reopened I had lost my most recent import as well as imports from the past 2 weeks. When I try to re-import it says that they already exist

After an import of about 20 black & white photos to iPhoto I was editing one when iPhoto shut down. The "unexpected shut down" message was displayed. I clicked reopen, which it did. However, my last import was completely missing. Not only that, everything I had imported, adjusted and filed for the past 2 weeks was also missing. It has still saved all of the albums I created but all show "no photos".
When I try to re-import from my back-up, iPhoto says "can't import, photo is already in the library".
Can anyone help?

What version of iPhoto?
Assuming 09 or later:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

How to remove black "blocked plug-in" window that opens with iPhoto. It covers iPhoto and everything under it. I've right and left clicked the black window, restarting the computer, shutting down the computer, but the window always appears when I ope

How to remove black "blocked plug-in" window that opens with iPhoto. It covers iPhoto and everything under it. I've right and left clicked the black window, restarting the computer, shutting down the computer, but the window always appears when I open iPhoto and it will not move or go away. It stays on my screen (covering my desktop icons) even after I quit iPhoto. How can I get it off my screen?

Which version if iPhoto and MacOS X do you have?
Do you have any iPhoto plug-ins installed?
Open the folder /Library/Application Support/iPhoto/Plugins/
To navigate to that folder, open the folder "Library" directly on your Macintosh HD, then inside the Library folder go to Application Support, then iPhoto. Is there anything installed?

Good morning There is a stop at the camera Please help me When you turn on the camera Shut down automatically

Good morning There is a stop at the camera Please help me When you turn on the camera Shut down automatically
I'm in iraq

Adobe Reader is free. It always has been.
You have obviously downloaded and installed Acrobat (30 day trial version) and the trial period has expired.
You need to uninstall Acrobat (using the Control Panel and Add/Remove Programs or Programs and Features [Vista/7])
Then run the Windows Installer Cleanup Utility http://support.microsoft.com/kb/290301
to completely remove the Acrobat installer files.
Then download Reader 9, install it, and go about reading PDFs for free.
EDIT: Please, please please.... do NOT post a phone number in the forums.
You're inviting trouble if you do.
Not everyone who reads these pages is here to help fellow Adobe product users.
Message was edited by: Mac+Win=Me

I've the iphone 4s, and My battery show me 40% than the phone shut down,some of my friends the same, from when i'll update the system os.

I've the iphone 4s, and My battery show me 40% than the phone shut down,some of my friends the same, from when i'll update the system os.
We've think that Apple do it for making the change of the phone!! :O
what will we have to do for making the downgrade of OS of the phone?
tks Andrea

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
Apple has never supported downgrading of the iOS.

I can not save as pdf. When I try to, the program shuts down. What shall I do?

I can not save as pdf. When I try to, the program shuts down. What shall I do?

Adobe Community: File Crashing on Output - printing/PDF/other

I am having trouble with Powerpoint, when I select slideshow mode the program shuts down

Can someone help me? I am having troube with Powerpoint. When I select the slideshow mode the program shuts down.

Assuming you are using Office for Mac, you may want to ask your Office for Mac in the Office for Mac forums: http://answers.microsoft.com/en-us/mac?auth=1.

When in transport, which is better have the MBP shut down or sleep mode?

when in transport, which is better have the MBP shut down or in sleep mode?

Read the user manual that came w/your computer. Personally, I shut down when transporting.
It all comes down to personal preference. "Different Strokes For Different Folks"

How do i reload 10 4 x when my system will only shut down by holding down the power button. G4 Imac 17"

how do i reload 10 4 x when my system will only shut down by holding down the power button. G4 Imac 17"

Power down, hold the Mouse button AND the Option/alt button down at bootup, that should open the CD/DCD tray & you can insert your Install Disc, as well as giving you boot options.
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

When opening MacBok Pro lid when attached to AC power, the computer shuts down.

When opening MacBok Pro lid when attached to AC power, the computer shuts down. This doesn't happen when it is using only battery power.

Thu Jan 16 15:24:39 2014
panic(cpu 0 caller 0xffffff801ae3b58f): "imageboot_mount_image: di_root_image failed: 2\n"@/SourceCache/xnu/xnu-2422.1.72/bsd/kern/imageboot.c:142
Backtrace (CPU 0), Frame : Return Address
0xffffff8086eb3d30 : 0xffffff801aa22f69
0xffffff8086eb3db0 : 0xffffff801ae3b58f
0xffffff8086eb3e00 : 0xffffff801ae3b764
0xffffff8086eb3e20 : 0xffffff801adab598
0xffffff8086eb3f90 : 0xffffff801aa3abd8
0xffffff8086eb3fb0 : 0xffffff801aad6aa7
BSD process name corresponding to current thread: kernel_task
Boot args: container-dmg=file:///Install%20OS%20X%20Mavericks.app/Contents/SharedSupport/I nstallESD.dmg root-dmg=file:///BaseSystem.dmg
Mac OS version:
Not yet set
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:     0x000000001a800000
Kernel text base: 0xffffff801aa00000
System model name: MacBookPro7,1 (Mac-F222BEC8)
System uptime in nanoseconds: 2211861063
last loaded kext at 1939294686: com.apple.driver.DiskImages.FileBackingStore          371.1 (addr 0xffffff7f9b6a4000, size 20480)
loaded kexts:
com.apple.driver.DiskImages.FileBackingStore          371.1
com.apple.driver.DiskImages.HTTPBackingStore          371.1
com.apple.driver.DiskImages.RAMBackingStore          371.1
com.apple.driver.AppleUSBTCButtons          240.2
com.apple.driver.AppleIRController          325.7
com.apple.driver.AppleFileSystemDriver          3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.driver.AppleUSBTCKeyEventDriver          240.2
com.apple.driver.AppleUSBTCKeyboard          240.2
com.apple.driver.AppleUSBCardReader          3.3.5
com.apple.iokit.SCSITaskUserClient          3.6.0
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.4.0
com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
com.apple.driver.AirPort.Brcm4331          700.20.22
com.apple.driver.AppleUSBHub          650.4.4
com.apple.driver.AppleFWOHCI          4.9.9
com.apple.driver.AppleAHCIPort          2.9.5
com.apple.driver.AppleUSBOHCI          650.4.1
com.apple.driver.AppleUSBEHCI          650.4.1
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleSMBIOS          2.0
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
com.apple.driver.DiskImages.KernelBacked          371.1
com.apple.driver.AppleUSBMultitouch          240.6
com.apple.iokit.IOUSBHIDDriver          650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
com.apple.iokit.IOUSBMassStorageClass          3.6.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.driver.AppleUSBComposite          650.4.0
com.apple.iokit.IOAHCISerialATAPI          2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
com.apple.iokit.IOEthernetAVBController          1.0.3b3
com.apple.driver.mDNSOffloadUserClient          1.0.1b4
com.apple.iokit.IO80211Family          600.34
com.apple.iokit.IONetworkingFamily          3.2
com.apple.iokit.IOUSBUserClient          650.4.4
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.driver.AppleMCP89RootPortPM          1.11
com.apple.iokit.IOAHCIFamily          2.6.0
com.apple.iokit.IOUSBFamily          650.4.4
com.apple.driver.NVSMU          2.2.9
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.10
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          21
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.8
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
com.apple.kec.pthread          1
System Profile:
Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f7
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 250.06 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
Thunderbolt Bus:

When I optimize, the organizer shuts down.

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