When I play videos (you tube, live streaming, etc, firefox freezes

Hi
When I play video links or watch something with live streaming, firefox just freezes. I cannot do anything except go to task manager and try end the task there.

I am not sure I did this right. This is what I did: right-mouse clicked on the desktop, whent to properties, went to display properties, went to settings, clicked on advanced tab, and then clicked on troubleshooting tab. There I drug the hardware acceleration slider to the left to disable it, clicked ok twice as directed, restarted the computer and then I couldn't get firefox to open at all, but I went to internet explorer and got on you tube and tried to watch a video, but it crashed again.
So I don't think that worked. I couldn't figure out how to disable hardware acceleration in the Flash plugin, but did it on the desktop instead. Are there different steps I need to take to accomplish this?
Thank you!

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