When i plug in my apple tv i get an apple tv box and a blue circle with a music note in it.

When I plug in my apple tv I get an apple tv box and a blue cirlce with a music note on it. and it wont move from this point. Can anyone please help. thank you

The device is in recovery mode.
Connect it to a computer running iTunes and restore.

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HT1414 iphone 4S problem. When the phone finally comes on the apple logo shows, then a cable has a pointed arrow to the words iTunes under a blue circle with a music note symbol. I tried holding the on button & search at the same time. It did not work,

How is a 4S iphone reset when it is stuck on a picture of a blue music circle, the word iTunes under it, and a cable pointing to the circle.

It's trying to tell you to plug it into your computer running iTunes. It's in recovery mode and needs to be restored.

My IPOD will not charge and when I plug it into computer, the cord gets extremely hot but no charge, what is wrong with this thing?

My IPOD will not charge, I have tried the docking station nothing, I tried plugging into the computer and nothing but the cord got extremely hot. I need my IPOD, any suggestions.

Sounds like a hardware problem. Take it to the nearest Apple Store.

Downloaded Firefox 6.0.2 , extracts, everything works. Hit the finish page and when trying to start from the desktop I get the following dialog box: "Eror Platform - Ver "6.0.1" is not compatible with minVersion =6.0.2; maxVersion =6.0.2.

Everything is stated in the question above. Please provide further advice.

If you use ZoneAlarm Extreme Security then try to disable Virtualization.
Do a clean reinstall and delete the Firefox program folder.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/869812]]
*[[/questions/869951]]

HT1386 when i plug my iphone to my computer it says, apple mobile device has not started. why?

when i plug my iphone to my computer it says, apple mobile device has not started. why?

Your computer could possibly be running in selective startup mode where any nonessential services are disabled temporarily until a restart. If that isn't the case you can check out http://support.apple.com/kb/TS1567 for information on restarting the Apple Mobile Device Service (AMDS) on Windows computers.

When I plug my lphone4 in to charge up the apple simble keeps flashing on and off?

When I plug my lphone in to charge up the apple symbol keeps flashing on and off please help?

Hello steffine45,
The following article provides some useful troubleshooting steps that can help get your iPhone powered on.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Allen

HT4061 my iphone4 has a broken lock screen button. im struggling to turn it on, when i plug it in it keeps restarting showing the apple sign then turning off again. any ideas how to fix this problem?

my iphone4 has a broken lock screen button. im struggling to turn it on, when i plug it in it keeps restarting showing the apple sign then turning off again. any ideas how to fix this problem?

That happened to my brother earlier. He went into Facebooand then into another app and the same thing happened. he ended up having to restore it. Mine stayed with the Apple logo for a bit but its back to normal after pressing the buttons a million times. I hope you get your problem sorted. Goodluck!

Ipod touch wont load past apple screen. I have tried resetting by holding home button and on/off but after it resets it still only loads to the apple screen. When I plug the device in It stays on the apple screen and itunes does not recognize it?

Ipod touch wont load past apple screen. I have tried resetting by holding home button and on/off but after it resets it still only loads to the apple screen. When I plug the device in It stays on the apple screen and itunes does not recognize it? I fear it may be stuck in some sort of reset loop which is stopping itunes from recognizing it. How do I go about the process of sending it in to apple if I cannot find a fix? Thank you in advance, it is greatly appreciated!!

- See if placing the iPod in Recovery mode will allow a restore.
- If not successful and you can't turn the iPod fully off (that is required to place in recovery mode), then let the battery fully drain. After charging for at least an hour try the reset, restore again
- Then time for an appointment at the Genius Bar of an Apples store.

I have a iPhone 4 and lately it has been shutting down randomly when I still have battery left. It also doesn't turn back on, until I plug it in to the charger. But when I plug it in, the low battery sign shows up then comes to the lock screen with 68%.

I have a iPhone 4 and lately it has been shutting down randomly when I still have battery left. It also doesn't turn back on, until I plug it in to the charger. But when I plug it in, the low battery sign shows up then comes to the lock screen with like 68% left.

Morning Clementine Lin,
For more information this, please see this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Take a look at the Will not turn on, will not turn on unless connected to power, or unexpected power off section.
Have a nice day,
Mario

My ipod is not working at all when i plug it into my laptop i get an itunes sign and below that plugin sign

My ipod is not working at all when i plug it into my laptop i get an itunes sign and below that plugin sign also it says new software found however it first asks me to install the software disc which i dont have it with me now can you plz check for the same and reply asap...please thanks.

The link I and Ingo provided included:
1. Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
That is more than quicktime and iTunes. Follow all the instruction in the link for removing and reinstalling the Apple software.

My iphone 5 can't be charged. When I plugged my cable in, it just does show any charging sign. I have confirmed that it is not a cable problem

My iphone 5 can't be charged. When I plugged my cable in, it just does show any charging sign. I have confirmed that it is not a cable problem

Remove any lint/debris from the lightning port.
Use an official Apple cable.
Connect it to a wall outlets, some USB ports do not output sufficient power.
If none of the above resolves, take the device to Apple for evaluation.

After I've heard an audiobook downloaded from the public library, how do I delete it from the Shuffle? When I plug it into my computer, I get a screen showing how much space is left on the Shuffle but no list of files that I can delete. WRA

After I've heard an audiobook downloaded from the public library, how do I delete it from the Shuffle to make room for other audiobooks? When I plug it into my computer, I get a screen showing how much space is left on the Shuffle but no list of files that I can delete. These books, incidentally do not appear in the ITunes screen. WRA

Select the iPod shuffle in the iTunes sidebar (under DEVICES). If this is a current 4th (or 3rd) gen iPod shuffle, you should be able to see the contents of the shuffle by type, intented under the shuffle's name (still in the sidebar). Select Music or Audiobooks (not sure where those items from the library will be listed). The items will be listed to the right, for each category. Find the items, select, and delete.
It's on page 20 of the manual
http://manuals.info.apple.com/en_US/iPod_shuffle_4thgen_User_Guide.pdf
NOTE: If this is an 1st or 2nd gen iPod shuffle, select the iPod shuffle in the iTunes sidebar (under DEVICES). Over to the right, go to the Contents tab, where the items are listed. Select and delete them from this list.
I find it more convenient to make a playlist in iTunes with things I want to put on the shuffle. I then set up automatic syncing (or use autofill) to have iTunes load the shuffle from that playlist, automatically.

When i plugged my ipod into the computer it started to make buzzing and screeching noises. It became hot so i removed it and then the screen froze while it continued to make these noises. I have never had anything like this happen.

When i plugged my ipod into the computer it started to make buzzing and screeching noises. It became hot so i removed it and then the screen froze while it continued to make these noises. I have never had anything like this happen. (never gotten it wet or had it exposed to extreme temperatures) It is also unresponsive to any buttons on the ipod and it didn't show up when i plugged it into my computer. What do I do? Also if it is unfixable could i get a free one from apple?

Hey briannagrace96,
Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
Try the iPod troubleshooting assistant:
If you have not already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below to continue troubleshooting your issue.
Restart the iPod Service
Restart the Apple Mobile Device Service
Empty your Temp directory and restart
Verify that the Apple Mobile Device USB Driver is installed
Change your iPod's drive letter
Remove and reinstall iTunes
Disable conflicting System Services and Startup Items
Update, Reconfigure, Disable, or Remove Security Software
Deleting damaged or incorrect registry keys
Take care,
David

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It would probably be better to continue your previous thread on the same question than to start a new one.

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I used Avast and Malwarebytes. The computer was severly infected with the FBI virus. I had to do a repair reinstall of Windows 7. The client is upset about her iPod, which at this point is the only thing still having a problem. I'm not familiar with Apple products, but I told her I would research it.

When i plug in my apple tv i get an apple tv box and a blue circle with a music note in it.

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