When I plug in my iPhone 5c, the screen randomly clicks on stuff.

When I plug in my phone to a charger, I can't use it. I can't click on anything because it randomly clicks on things on my screen. I have an iPhone 5c and this has been happening since I first got it at the beginning of March 2014

Have you tried a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.
If that does not help, take it to an Apple store genius bar for examination by the techs. Make a reservation by clicking the link to Apple Retail Store at the bottom of this page, Genius bar upper right of the page that opens, Make a Reservation top center of the next page that opens.

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When i plug in my iphone to the system, itunes does not recognize my iphone. i have tried all the troubleshooting part n there are no results yet. what should i do?

when i plug in my iphone to the system, itunes does not recognize my iphone. i have tried all the troubleshooting part n there are no results yet. what should i do?

I have reset my iphone and made sure all updates have been done on my macbook pro and iphone. It was after updating my macpro that I plugged in my phone and went to itunes to backup phone and can't see the device anywhere! I have also done all the troubleshooting that apple.com recommended too...all except re-installing itunes!

How can i prevent iphoto from opening when i plug in my iphone to the computer?

Hi There,
I have a question, when I connect my iPhone to the computer the iPhoto automatically opens.
how can i prevent this from happening? it always slows down my computer.
any help will be appreciated.
thanks

Image Capture (in your Applications Folder) - In the preferences you can decide to 'Do Nothing' when a camera is connected.
Some versions also have this option in the iPhoto Preferences.
Regards
TD

When I plug in my iPhone 5 the playlists are not showing up

I plug in my phone to my computer and my playlists and music are not showing up, but when I unplug my phone all the music and playlists are still there. Can someone help me out?

http://support.apple.com/kb/TS1538 see link

When I plug in my iPhone to sync, it starts but does not complete the process and several pieces of data are not being transferred to my iPhone from my MacBook Air.

Problem:
When I plug in my iPhone to sync, it starts but does not complete the process and several pieces of data are not being transferred to my iPhone from my MacBook Air.
Any help that you can provide in helping my iPhone accurately sync with iPhoto and iTunes will be greatly appreciated.
Symptoms:
1)   Sync: It’s not completing the sync. Below, I’ve provided all of my settings from the iTunes Summary tab so that you might tell me if I’ve selected any incorrect options. I prefer to sync the “old school” way – by connecting to the computer – as opposed to syncing over the cloud. Perhaps this is what’s causing the problem? Here is a list of the steps displayed in the iTunes window as the sync progresses:
waiting for sync to start (step 1 of 7)
backing up (step 2 of 7)
preparing to sync (step 3 of 7)
determining apps to sync (step 4 of 7)
preparing apps to sync (step 5 of 7)
importing photos (step 6 of 7)
waiting for changes to be applied (step 7 of 7)
syncing apps / copying 1 of 4 (App name) (step 7 of 7)
canceling sync
apple icon
2)   Photos: I've selected only certain of my iPhoto albums to sync to my iPhone. All of the albums are correct/complete in iPhoto. All of the albums are listed on my iPhone, both before and after the sync, but the albums are empty (no actual photos) before and after the sync. Perhaps this is tied to the fact that the sync isn’t completing, but because “importing photos” is one of the steps that the incomplete sync displays, I don’t know.
3)   Apps: When I launch iTunes and click on the Apps folder under the Library listing, then click on the Updates tab, iTunes searches for any Apps needing to be updated and provides a list. If I click on Update All, the Apps are successfully updated in iTunes. But, when I plug in my iPhone so that the updates will transfer to the apps on my iPhone, the updates don’t transfer to the apps on my iPhone and those apps still reflect that they need updating on the iPhone.
Other Potential Pertinent Info:
The flash memory hard drive on my MacBook Air recently died (perhaps a month or two ago). Apple had emailed me about a known issue and literally the next day, my MacBook Air crashed. I installed a new flash memory drive and re-installed everything from a backup off of an external hard drive. Everything seems to be working fine; it recreated accurately all of my software and data, including iPhoto and iTunes, the pictures and songs (respectively) for which are stored on that hard drive, as opposed to being on the flash memory in the MacBook Air itself. However, I don’t recall if the start of the sync problem described herein started happening at the same time that I replaced the flash memory drive. All I know is that the computer is working perfectly in all respects and that even as the sync is failing, it at least says that it’s doing the right things and looking in the right places (e.g., the list of albums on my iPhone matches the list of albums in iTunes, etc.).
Settings/Status:
MacBook Air
OSX v. 10.9
iPhoto ’11 v. 9.5 (902.7)
iPhone iOS 7.0.4
iTunes v. 11.1.3 (8)
Summary Tab
Backups (This Computer)
Options
Automatically sync when this iPhone is connected
Sync only checked songs and videos
Photos Tab
Sync Photos from iPhoto (429 Photos)
Selected albums, Events, and Faces, and automatically include (no Events)
Albums – 9 are selected

You need to download iTunes on your computer. iOS 6 requires the latest version of iTunes which is 10.7.

When I plug in my iPhone 4S into my computer the iTunes program doesn't open. Only the Music iTunes opens

I have not synced my iPhone for some months. When I plugged it into my computer the iTunes program does not launch. There is an iTunes icon installed but this only opens as a Music/video program. There is no side panel where I select my device, account, apps, etc. I have tried re-installing iTunes but there is no difference. AutoPlay opens when I plug in the iPhone offering file, picture etc sharing but nothing elso opens.

Hi jonboy12355887,
Welcome to the Apple Support Communities!
If your iPhone is not showing in iTunes when connected to your Windows computer, please follow the steps listed in the attached article. I know situations like this can be very frustrating, but the information provided in this article should help you resolve the situation.
iOS: Device not recognized in iTunes for Windows
Have a great day,
Joe

My iphone wont turn on but when i plug it in to charge the apple logo comes on and turns back off after a few seconds i dont know what to do i need help

my iphone wont turn on but when i plug it in to charge the apple logo comes on and turns back off after a few seconds i dont know what to do i need help

Hello warhogs17,
After reviewing your post, it sounds like the iPhone will not turn on past the Apple logo. I would recommend that you read this article, it may be able to help the issue.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

I had to re download itunes on my computer and when i plug in my iphone it says im connected to a different itunes library. is there a way to sync my iphone to the new library without erasing the stuff on my phone?

On my laptop i had itunes but recently i needed to delete everything on my laptop including itunes. When i went to update the music on my iphone i re downloaded itunes but when i plug in my iphone a message pops up saying my phone is connected to another itunes library. When i clicked sync it says that i have an option to erase and re sync my iphone. I dont really care about loosing my music but i dont want to lose all my pictures on my iphone. Is there anything i can do to keep them?

Syncing shouldn't trouch you photos unless you have photos in a Photo Library album. These would be photos that were synced to your phone from your computer. If you do have any, you'll need to use an app like PhotoSync to transfer them to your computer prior to syncing.
If you prefer to backup your camera roll photos prior to syncing, open iTunes and go to Preferences>Devices and check "Prevent...from syncing automatically". Then connect your phone to your computer and import them as explained here: http://support.apple.com/kb/HT4083.
Then, to minimize data loss, follow the steps in this user tip: https://discussions.apple.com/docs/DOC-3141. To follow the steps, first open iTunes and go to View>Show Sidebar. Also, Transfer Purchases is now located in File>Devices.

I plugged in my iphone 4 for the first time to my computer to back everything up. but when i got to the screen to click on "new phone" or restore to the "same phone" i clicked "same phone by accident. now i have all of my old stuff from my G3s on my new

i plugged in my iphone 4 for the first time to my computer to back everything up. but when i got to the screen to click on "new phone" or restore to the "same phone" i clicked "same phone by accident. now i have all of my old information from my G3s on my new iphone 4. how can i reverse this? please help.

Hi, raneth's boyfriend!
Unfortunately, iTunes was told to restore all data from an old backup onto the new phone, and that cannot be undone.
However, prior to this, iTunes 10 would have also asked to make a backup of the phone before doing the restore. If the user elects to say "yes" to perform the backup, then iTunes would have backed up the phone before erasing it.
Hopefully, that backup will still be available in iTunes, and if so, it would be backed up under the new phone's name prior to it being erased and restored (if the name of the new phone is different to the name of the old phone).
To check if iTunes has a backup of the phone prior to the restore, look in the Devices category in iTunes Preferences. All backups made are timestamped and are identified with the iPhone's name at the time of the backup. Look for:
• a backup of the phone using the new phone's name prior to the erase and restore, or
• a backup with the same date and time as that when the phone was erased and restored (not the date and time AFTER when the phone was erased and restored!). This may be the case if the new and old phones have the same name.
If a backup is available, you can erase and restore again using that backup. The phone will be restored with what would hopefully be the original image of the new phone.
If no backup was made prior to erasing and restoring the phone initially, then there is no way to
undo it, meaning your phone's original data has been lost.
--tonza

How can I disable the Photos app from automatically running when I plug in my iPhone?

How can I disable the Photos app from automatically running when I plug in my iPhone?
I have no intention of ever using Photos, in fact, having to abandon Aperture takes me one step close to moving back to Windows, but I digress.
I just want to NOT have to kill the Photos app every time I plug in my phone.
Thanks.

I am still seeing the option Image Capture, like shown in the screenshot that Rysz posted. But it is another example of the hide-and-seek Apple likes to play with us.
The option has to be set for each device individually. With the device connected to USB, you have to click the tiny disclosure triangle in the lower left corner of the sidebar to reveal the option.
I was perfectly happy with the program I paid for (Aperture), and now to maintain the functionality I have to pay for another application (LightRoom) to get the functionality that I paid for in Aperture.
Aperture 3.6 is working well with Yosemite. I will use it, as long as I have a Mac, that will run Yosemite or a compatible system.
Have you looked at Capture One? It looks much more similar to Aperture than Lightroom.

My iPhone 3Gs has frozen and I can't do anything except turn it off by hard boot. When I plug it in, I have the apple icon and that is all. It was at 43 percent battery life when it happened and my Twitter app was giving me problems. Thoughts?

My iPhone 3Gs has frozen and I can't do anything except turn it off by hard boot. When I plug it in, I have the apple icon and that is all. It was at 43 percent battery life when it happened and my Twitter app was giving me problems. Thoughts?

Put it in recovery mode and restore it as described here: http://support.apple.com/kb/ht1808.

My iphone wont turn on, the screen is just barely lit and has a greyish appearance; plus when i plug in my iphone to my macbook pro it doesnt show up in my itunes

my iphone wont turn on. the screen is just barely lit and has a greyish appearance; plus when i plug in my iphone to my macbook pro it doesnt show up in my itunes. what do i do?

http://support.apple.com/kb/ht1808

When I plug in my iphone 4S to my 64-bit computer a error box comes up in my 64-bit itunes that reads (This iphone cannot be used because the required software is not installed. Run the Itunes installer to remove itunes, than install the 64-bit version of

When I plug in my iphone 4S to my 64-bit computer a error box comes up in my 64-bit itunes that reads (This iphone cannot be used because the required software is not installed. Run the Itunes installer to remove itunes, than install the 64-bit version of itines.) This just started a few weeks ago. I've done a system restore on my computer, deleated and reinstalled the 64-bit itunes several times, did a registery clean, rebooted. Nothing seems to work it will not pick up my phone.

Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

ITunes does not start automatically when I plug in my iPHONE. When I start it manually it does not recognize my phone although the phone is visible in My Computer.

Itunes does not start automatically when I plug in my iPhone. When I start it manually, it never recognizes the phone although it does ask if I want to download pictures etc. Many albums have no art work that use to. iTunes completely unresponsive to the mouse.

Hi billm1013,
I'm sorry to hear you are having these issues with your iPhone. If your iPhone isn't being recognized in iTunes, and/or iTunes isn't responding to your mouse when the iPhone is connected, you may find the troubleshooting steps outlined in the following article helpful:
If you don't see your connected device in iTunes for Mac - Apple Support
Regards,
- Brenden

When I plug in my iPhone to a USB port on the back of my computer I get the error "MTP USB Device driver was not successfully installed" and of course there is no device that shows up either. It would be great to download my photos! I'm using Windows

When I plug in my iPhone to a USB port on the back of my computer I get the error "MTP USB Device driver was not successfully installed" and of course there is no device that shows up either. It would be great to download my photos! I'm using Windows

Go through this support doc:
OS: Device not recognised in iTunes
Windows: http://support.apple.com/kb/TS1538

When I plug in my iPhone 5c, the screen randomly clicks on stuff.

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