When I plug in my iPhone my macbook pro either turns off or doesn't register my iPhone.

I have an iPhone 4 and whenever I plug it in to my macbook pro my computer either switches off, or it doesn't recognise my phone is plugged in. Which means I can't make it sync to itunes. I'm not super tech savvy, so any feedback that's not uber techy would be appreciated. Thanks!

Hi, rhaelyn.  
Thank you for visiting Apple Support Communities.  
I understand that your iPhone is not being registered by your Mac.  Here is a troubleshooting guide that I would recommend going through.  
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Cheers,
Jason H.

Similar Messages

  • HT1386 my iphone does not pop up under devices when I plug it into my new macbook pro. Any ideas?

    my iphone does not pop up under devices when I plug it into my new macbook pro. Any ideas?

    iOS: Device not recognized in iTunes for Mac OS X

  • Keyboard plugs into the back of my display does not work? but when I plug the keyboard into my MacBook Pro it works fine? is it my display Monitor?

    My keyboard plugs into the back of my display monitor it does not work? but when I plug the keyboard into my MacBook Pro it works fine? is it my display Monitor?

    Try:
    - Resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Resetting network settings: Setting>General>Reset>Reset Network Settings

  • Hi guys i have an ipad 1 and when i plug it in to my macbook pro picasa opens up and show its name but when i open itunes i cant find the name, ive been working my head out to solve the problem please help me:(

    hi guys i have an ipad 1 and when i plug it in to my macbook pro picasa opens up and show its name but when i open itunes i cant find the name, ive been working my head out to solve the problem please help me:(

    Pay no attention to iinami, the amount of replies to people saying their handsets must have been jailbroken everytime iTunes throws out an error is tremendous. (Clearly you don't need to have any real knowledge to get to level 3 on these forums, let's hope apple's geniuses know a lot more than some of their customers.)
    http://support.apple.com/kb/TS3694
    Solution below.
    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

  • I have a CC subscription and had it loaded on my Mac and my old MacBook pro.  I bought a new macbook pro and turned off CC on my old laptop but when I try to load it on the new one it keeps saying I already have it activated on two devices. Help!

    I have a CC subscription and had it loaded on my Mac and my old MacBook pro. I bought a new macbook pro and turned off CC on my old laptop but when I try to load it on the new one it keeps saying I already have it activated on two devices. Help!

    Contact support by web chat or phone to reset activations.
    Mylenium

  • Macbook pro 17 turns off when switching to high performance mode

    Hi guys!
    My 2009 Macbook pro 17 turns off and goes dead when switching to "high performance" graphics in the energy saver controll panel.
    This happens also when the battery is 100% charged. i must reconnect powersupply to reboot.
    The battery is new, from june this year.

    Aardal87 wrote:
    I have just re installed the system. and the problem continues.
    I guess ur solution isnt worth trying on a fresh system install?
    It will not do any harm trying it but you are probably correct in these circumstances. 
    If the symptoms are consistent, then a savvy technician at an Apple store genius bar should be able to define the problem.
    Ciao.

  • My one day old MacBook pro just turned off and it won't come back on either through mains or battery power

    My one day old MacBook pro just turned off and it won't come back on either through mains or battery power it's as if the unit is completely dead. Even with the mains plugged in there is no green or orange light to say its charging or full charged. The battery was fully charged anyway seconds before the screen went off.

    When you say no green or orange light are you refering to the little led on the magsafe connector?  That could mean either the charger/cable are bad or the circuitry in the MBP is faulty.  Since this is a brand new MBP best bet is to take it back to an Apple Retail store and have the genius bar staff take a look.  They can determine if it needs to be reparired or replaced.

  • Macbook Pro  suddenly turns off by itself while on the internet or Skype

    While on Skype or internet my MacBook Pro suddently turns off and has to be rebooted. This is while the computer is plugged in to external power source. Any suggestions?

    Any suggestions?
    To get the audience of MacBook Pro users, try posting in the appropriate MacBook Pro discussion area.

  • Macbook Pro suddenly turned off, not charging either.

    My Macbook Pro suddenly turned off last night. I've tried all the troubleshoots listed in the user manual. Thought it was just batt low but it would not even charge, neither the battery sign located on the left side wouldn't show any sign/blink/color. Please help me, it's just 8-month old and Im not sure what could be the reason of this problem. PLEASE AND THANK YOU

    MonicaDCC wrote:
    Hi i'm sorry but what is  SMC?
    System Management Controller
    The System Management Controller (SMC) is responsible for many  low-level functions on Intel-based Macs.  These functions include:
    Responding to presses of the power button
    Responding to display lid opening and closing on portable Macs
    Battery management
    Thermal management
    The SMS (Sudden Motion Sensor)
    Ambient light sensing
    Keyboard backlighting
    Status Indicator Light (SIL) management
    Battery status indicator lights
    Selecting an external (instead of internal) video source for  some iMac displays
    You didn't click the link to Apple's instructions and explanation, why?
    Here it is again, click, read, follow the links for your machine and the instructions how to perform or take your machine in for service.
    https://support.apple.com/kb/HT3964

  • Help!!! My Macbook Pro suddenly turns off

    Towards the end of my work day, my Macbook Pro suddenly shut off. I thought I had accidently pressed the power button or something, and so I turned it back on. However, 10 minutes later it randomly shut off again. The power was at about 80%. I connected the laptop to charge, and I was able to use it perfectly with no problem. After about an hour, I unplugged it and it continued to turn off again.
    I am currenly running Mac OS X Version 10.6.8. I have included the power status, to see if this might be of any help.
    CAN SOMEBODY PLEASE HELP ME?
    Thanks!
    Battery Information:
      Model Information:
      Serial Number:          9G94517T08VNC
      Manufacturer:          DP
      Device name:          bq20z451
      Pack Lot Code:          0000
      PCB Lot Code:          0000
      Firmware Version:          0003
      Hardware Revision:          0002
      Cell Revision:          0100
      Charge Information:
      Charge remaining (mAh):          3066
      Fully charged:          No
      Charging:          Yes
      Full charge capacity (mAh):          3490
      Health Information:
      Cycle count:          1321
      Condition:          Replace Soon
      Battery Installed:          Yes
      Amperage (mA):          659
      Voltage (mV):          12250
    System Power Settings:
      AC Power:
      System Sleep Timer (Minutes):          5
      Disk Sleep Timer (Minutes):          10
      Display Sleep Timer (Minutes):          5
      Wake On AC Change:          No
      Wake On Clamshell Open:          Yes
      Wake On LAN:          Yes
      Current Power Source:          Yes
      Display Sleep Uses Dim:          Yes
      Battery Power:
      System Sleep Timer (Minutes):          5
      Disk Sleep Timer (Minutes):          10
      Display Sleep Timer (Minutes):          5
      Wake On AC Change:          No
      Wake On Clamshell Open:          Yes
      Display Sleep Uses Dim:          Yes
      Reduce Brightness:          Yes
    Hardware Configuration:
      UPS Installed:          No
    AC Charger Information:
      Connected:          Yes
      ID:          0x0100
      Wattage (W):          60
      Revision:          0x0000
      Family:          0x00ba
      Serial Number:          0x00ebec2e
      Charging:          Yes

    $129 pre taxes
    Battery Replacement > How much does battery replacement costs?
    http://www.apple.com/support/macbookpro/service/battery/

  • When I plug my headphones into my MacBook Pro, and I turn the volume up, I hear the little bubble sound coming from the computer speaker. What is wrong with my computer? I don't think it's the headphones, because i've already tried two pairs.

    How can this be fixed?

    Hi DS,
    Thanks for the response. Unfortunatly those documents are of no help to me. I have tried several times to boot into the AHT, which didn't work. And attempting to do an internet recovery won't even allow me to log into my wireless network, even though I know the password is correct.Let us try to go through this step by step, as I've been doing.
    1) After resetting the NVRAM it still does not see any new hard drive, and I don't need to select the old HD to boot from it. If it is in it works.
    Therefore this means that it is
         a) not the SATA cable
         b) not the new hard drive because my friend got his replacement HD today and I checked them both out. They both work fine on my other friends new macbook pro.
    2) The old hard drive can boot up regularly, and the new one can be seen via the SATA to usb connector and booted from, but not via the internal SATA connector.
    Also, I still can't boot into Parted Magic, or any other rescue OS I have.
    This seems like a very specific problem, and it definatly wasn't anything I did. I followed troubleshooting steps like I normally do and it wasn't a clusterfuck as you so elequently stated.
    Please take the time to respond to all of my questions this time, I feel like you are overlooking some very important information.
    Thanks,
    RFJ3200

  • HT5781 My macbook Pro just turned off randomly when I tried putting in the charger for my phone and wont turn on. what do I do?

    So I was downloading albums for my phone on the macbook pro and I tried putting in the charger for my phone but i had it in reverse and when i tried putting it in it just completely turned off. When i connected it to the charger the light on the charger for the laptop would just flickr green and red lightly.

  • My MacBook Pro screen turns off when I open the lid!

    This has been driving me nuts, and also apparently Apple as well.
    When my MacBook Pro is connected to a power adapter, if I close the lid it sleeps like a good little Mac. When I open the lid, the display comes on instantly. Then after about a second, it goes black. The LED backlight turns off. I can get it to come on using either of two ways: 1) touch either of the brightness buttons, or 2) remove and replace the power connector.
    Now, here is the weird part: it only seems to do it when I am logged in as me. If I login as guest, it doesn't happen. That would seem to imply it is something about my profile that causes it to happen. So I whacked ~/Library/Preferences and it still happened. So where is this particular bit of nastiness hiding?

    OK, so I think I solved my issue.  It was caused by the system not going to sleep (The screensaver thing was a dead end).
    When I ran the console app pmset, I got something like this:
    ➜  ~  pmset -g assertions
    12-06-29 9:11:06 AM EDT 
    Assertion status system-wide:
       PreventUserIdleDisplaySleep             0
       CPUBoundAssertion                       0
       DisableInflow                           0
       ChargeInhibit                           0
       PreventSystemSleep                      1
       PreventUserIdleSystemSleep              0
       ExternalMedia                           0
       DisableLowPowerBatteryWarnings          0
       EnableIdleSleep                         1
       NoRealPowerSources_debug                0
       UserIsActive                            0
       ApplePushServiceTask                    0
    The process that was causing PreventSystemSleep to be 1 was "org.cups.cupsd" which is the print service.  So I checked all my printers, one of them was "In Use".  When I opened it, there weren't any jobs listed.  I went through the options and selected Jobs > Show Everyone's Jobs and sure enough there was a job there.  I deleted it and everything seems to work now.
    The odd thing is that print job was probably from my other account which didn't seem to have this screen problem.  Anyway, I hope this helps anyone out there....

  • Macbook Pro suddenly turned off when fully charged and won't restart. Charger not working either coincidently

    My 2 year old 13" MacbookPro suddenly turned off, presumably when the screen automatically dimmed (or went to sleep?) and now it won't turn back on. It was at 96% charge and now when I use the battery checker on the side, nothing shows up. No lights or anything. The charger doesn't seem to work either even after trying it on different outlets. This has never happened before but it has been harder to wake it from sleep in the last 6 months or so. I would have to push the On/Off button for a sec and the screen would turn back on. Also when I turn it on, the password screen is sometimes off-centered..weird.
    I'm using Yosemite, the latest version..not sure what it is and can't check right now...I had to go use a PC to ask this question >_<

    Try a SMC reset:
    http://support.apple.com/en-us/HT201295
    If no success, make an appointment at an Apple store genius bar for a FREE evaluation.
    Ciao

  • My macbook pro suddenly turn off and now when I turn it on the display doesn't work but it is on!

    Hello everyone,
    My macbook pro 15" suddenly turned off. Now i tried several time to switch it on and seems it is working but the display doesn't function or there are many wired pictures coming up sometimes.
    can anyone please help me with this issue?
    Thanks

    Welcome to the Apple Support Communities
    Your Mac can't find any bootable partition.
    1. Insert the Mac OS X DVD that came with the Mac and press C key while your Mac is starting.
    2. Select Utilities > Disk Utility, choose Macintosh HD in the sidebar and repair the disk. If it doesn't work, take the Mac to an Apple Store.
    Also, open  > Startup Disk, select Macintosh HD and restart. Maybe your Mac has forgotten the startup partition

Maybe you are looking for