When I plug in my iPhone to a USB port on the back of my computer I get the error "MTP USB Device driver was not successfully installed"   and of course there is no device that shows up either.  It would be great to download my photos!  I'm using Windows

When I plug in my iPhone to a USB port on the back of my computer I get the error "MTP USB Device driver was not successfully installed"   and of course there is no device that shows up either.  It would be great to download my photos!  I'm using Windows

Go through this support doc:
OS: Device not recognised in iTunes
Windows: http://support.apple.com/kb/TS1538

Similar Messages

  • Windows Vista: Device driver was not successfully installed.

    This is my first post and I apologize in advance if this topic has been brought up before.
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    I'm having exactly the same problem. I think there are some issues with Vista and Iphone. Please let us know if someone has a solution to this.

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  • HT1386 when i plug in my iphone, it doesnt come up in the options in iTunes, i have already reinstalled iTunes. Help!!

    when i plug in my iphone, it doesnt come up in the options in iTunes, i have already reinstalled iTunes. Help!!

    Try Here  >  http://support.apple.com/kb/TS1538

  • I have recently purchased a new laptop. When I plug in my iPhone in, I cant sync my phone, back it up or access any of my music. iTunes doesnt even pick it up. It all worked fine on my old PC. What do I do?

    I have recently purchased a new laptop. When I plug in my iPhone in, I cant sync my phone, back it up or access any of my music. iTunes doesnt even pick it up. It all worked fine on my old PC. What do I do?

    http://support.apple.com/kb/ts1538

  • Iphone 5- Won't show up in itunes. Error message " Device drivr software was not successfully installed. Please consult with your device manufacturer for assistance getting this device installed. Digital Still Camera- Failed" HELP!

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    Hi, I was able to reformat my iPod and that worked. I read it on one of the threads and I am copy pasting the method below:
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    I then Eject my nano from the computer and did a restart while the nano is disconnected from the computer.
    Once Windows finish loading I reconnect the USB to the nano(back of computer) which automatically pulls up iTune. It asked me to name the new ipod detected and created a playlist for that specific ipod name.
    Pasted from <http://discussions.apple.com/thread.jspa?threadID=1050784&tstart=15>
    Thanks!

  • I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed.

    I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed. What shall I do ? I tried reinstalling so many times and everything else I could find. Please help!

    Hello MArk.wijesinghe,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Best of luck,
    Mario

  • When i open windows,a notification appears saying "installing device drive software" , later "device drive software was not successfully installed".What to do!

    When i open windows,a notification appears saying "installing device drive software" , later "device drive software was not successfully installed".

    This has nothing to do with Mozilla Firefox. Device drivers are with usb drivers most of the time.

  • Blackberry passport cannot connect to win 7 pro device driver software was not successfully installed

    I cannot get my passport to connect to eather of my PC's, one is running Win 7 Pro 64bit, and one is running Win 7 pro 32bit. both pc's give me the same driver error-"device driver software was not successfully installed" i have latest versions of Link and Blend installed on the pc's, and 10.3.0.908 on my pasport madel SQW100-1

    same issue here for a z2, only windows 7 pro on virtualbox in ubuntu (linux)
    very good service from sony that they reply instantly..
    whats the point in a exceptional good phone with poor support??
    if this poor service continues, this would be definatly my last sony device..
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  • When did Apple turn into piece of ****?  It prompted me to update itunes and install icloud. I did. It crashed saying it was not properly installed and reinstall it. Since then I have been trying. I worry if my thousands of dollars worth of music is lost

    When did Apple turn into piece of ****?  It prompted me to update itunes and install icloud. I did. It crashed saying it was not properly installed and reinstall it. Since then I have been trying. I worry if my thousands of dollars worth of music is lost

    I had a very similar problem, error 4251.  (look in your log you will see that error)  Since I finally fixed my problem, I thought I would see if I can help someone else.
    What I found is that I lost burn ability in both iTunes AND Windows.  Like you did.  I did some digging and found that this wasn't hardware related at all.  In fact, this boils down to a registry key getting messed up.  (sigh) Yeah.  It causes the system to get a bad 'handle'.
    OK, here's what to try.  Go to this Microsoft KB article.  Scroll down and find the *manual* instructions for Vista.  Delete the registry key that it specifies.  Reboot. Now verify that you can burn in Windows.  (If you have a RW disc, do a disc erase, or just try and burn from Windows Media Player.)  If that is working now,  you're on the right track.
    Now the issue is that iTunes will still be broken.  Go and install the latest Gear driver.  (I know you may have done it, but do it again.)  Now follow the intructions in this Apple KB article to verify the "GEARAspiWDM" info is back there in the registry.  Now reboot.  Try and burn in iTunes. 
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  • USB device not recognized/device software was not successfully installed

    IPOD touch 4 also not showing up in ITUNES

    Just fixed my ipod nano problem on my own and figured I'd  share as I have just spent the last 4 hours trying to trouble shoot all  of Apple's problems...following everyone's tips...nothing worked until I  figured it out on my own.
    I'm running windows 7 and have an Ipod Nano (6th Gen).  Hard  drive crashed on computer.  Replaced HD.  Everything works fine now.   Downloaded iTunes along with all other programs.  Nano wouldn't show up  or sync on iTunes.  Said Device Driver Software was not successfully  installed (some USB problems).  Tried everything.  Finally, I figured it  out.
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    tells you to uninstall iTunes and reinstall..restart computer bla bla  bla.  I said screw it and uninstalled all Apple programs (well, the  listed ones above).  I hooked up my nano to my computer to make sure the  device manager recognized it without anything else plugged in...and it  did.  I unplugged it.  Reinstall iTunes and all three other Apple  programs listed above will also reinstall.  I opened iTunes and plugged  in my nano.  It started with the "installing device driver software" and  I was sure
    it wasn't going to work.  Well, it did work.  My  nano showed up in the upper right bar of iTunes and synced.  Unreal...  I  unplugged my nano and plugged in the wife's.  Once again, "installing  device driver software."  Voila!  Her's showed up and synced too.  I  plugged mine back it to make sure it worked and it did.  I'm done.  It's  working.  Hope these steps work for you as well. 

  • I came into the store because my middle button was not working. Then they gave me a middle button that's on the screen of my phone. I got a new phone do now my middle button doesn't work but I still have the internal digital button, how do I remove it?

    I came into the store because my middle button was not working. Then they gave me a middle button that's on the screen of my phone. I got a new phone do now my middle button doesn't work but I still have the internal digital button, how do I remove it?

    Settings>General>Accessibility>(scroll down to)AssitiveTouch and change to Off

  • MDR-ZX750BN will not pair with windows7 PC: device driver software was not successfully installed

    MDR-ZX750BN will not pair with my windows7 PC: I get the message "device driver software was not successfully installed". On the Sony site there are no drivers available to download.
    What to do?

    Hi lvdo,
    Greetings and thank you for your message. Unfortunately, we are unable to assist customers outside of the US. We kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
    If my post answers your question, please mark it as "Accept as Solution"
    Regards,

  • When I turn on my computer I get an error message; AppleSyncNotifier.exe Entry Point not found. What do I do to fix it?

    When ever I log onto my computer I keep getting this error message.
    AppleSyncNotifier.exe - Entry Point can not be found. Something to do with an SQLite3.dll file. Does anyone know how to fix this?

    Hi Molly - I can tell you're frustrated and I will do my best
    Can you tell me whether you have a 32bit or 64bit system. You can find out in the following way
    Windows Vista or Windows 7
    If you have Windows Vista or Windows 7, there are two methods to determine whether you are running a 32-bit or a 64-bit version. If one does not work, try the other.
    Method 1: View System window in Control Panel
    Click Start, type system in the Start Search box, and then click system in the Programs list.
    The operating system is displayed as follows:
    For a 64-bit version operating system: 64-bit Operating System appears for the System typeunder System.
    For a 32-bit version operating system: 32-bit Operating System appears for the System typeunder System.
    Method 2: View System Information window
    Click Start, type system in the Start Search box, and then click System Information in thePrograms list.
    When System Summary is selected in the navigation pane, the operating system is displayed as follows:
    For a 64-bit version operating system: x64-based PC appears for the System type under Item.
    For a 32-bit version operating system: x86-based PC appears for the System type under Item.
    If you have a different OS (operating system) let me know which one and I'll tell you how to find that out.
    Once I know I should be able to give you the fix.
    Cheers

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