When I plug in my iphone to my macbook air it says the computer is not granted to take the iphone information

Hi
When I plug in my iphone to my macbook air it says the computer is not granted to take the iphone information. So I haven t been able to import the iphone information (like photos) to my laptop.
This is the first time it happened to me, because last week I could done that.
Could anyone help me please fixing this issue?
Thanks.

Try unplugging any other USB devices. If you are using a hub, don't, connect the phone directly to a computer USB port.
None of these are necessarily things you should do, but might help. For instance, if you plug the phone to an already busy hub, the phone might be "the straw that broke the camel's back" and lock out the hub.

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Problem:
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preparing to sync (step 3 of 7)
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preparing apps to sync (step 5 of 7)
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apple icon
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OSX v. 10.9
iPhoto ’11 v. 9.5 (902.7)
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iTunes v. 11.1.3 (8)
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Backups (This Computer)
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iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
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Were these songs purchased using another account?
" I opened a new iTunes account and copied the files to the new account. "
Do you mean to a new library?
Account is a user neame and password with which you purchase content.
A library is your collection of media.

When I plug in my iphone to my macbook air it says the computer is not granted to take the iphone information

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