When I plug in my iPod Classic, it is visible in My Computer, but iTunes gives error message PLEASE HELP!
When I plug in my iPod Classic, it is visible in My Computer, but iTunes gives an error message saying "The software required for this iPod is not installed corectly. Please reinstall iTunes to install the required software." It started completely randomly and now does it every time. I completely wiped out iTunes and reinstalled it via the intructions from this website, but it is still doing the same thing. Furthermore, when I go to Start, All Programs, the iTunes folder contains no data AND the desktop shortcup does nothing when clicked on. I have to go to Start, Run, and type in itunes.exe in order to run the program. Can anyone tell me what is going on?
Do one or more of the following
> Restart your computer
> Uninstall & Reinstall iTunes
> Reset iDevice (won't erase everything)
> Go to My Computer (windows xp) or Computer (windows vista & 7) and see if iDevice shows
> Restore the iDevice completely (will erase everything)
> Make sure the iTunes and/or iOS firmware is up-to-date.
The ones I cross over is the ones you don't have to do. This should help
Similar Messages
-
when i plug in my ipod classic it pops up ipod corrupted and i should restore the ipod but when i try it pops up unknown error 1415?
My suggestions, when Restoring the iPod.
Disconnect your PC from Internet. (just to make sure no nasties creep into your system while you syncing.
Stop the Antivirus program
Connect your iPod to the PC, using a high speed USB 2.0 port at the back of your PC.
Disconnect all other USB devices, except the mouse and keyboard.
Stop all other programs except iTunes.
Good Luck! -
I have just updated to itunes 11 and when I plugged in my ipod classic it locked up. When I tried again it said my ipod was corrupt and advised I reset it. I reluctantly did this as I lost all my music and now itunes just locks up when I plug in my ipod.
Not if you first do a sync and have iTunes make a backup. However, if your only copy of the iTunes data is in the Touch, then you need to first copy the data to a new iTunes Library using third-party software such as Phone To Mac.
-
I bought a new laptop and used Windows Easy Transfer cable and moved all files from one computer to another. I installed iTunes and found my iTunes music Library. However, when I plug in my iPod it says it is already synced with another iTunes Library.
I don't see anything in Help that shows when you already have transfered all the files over. Why would it want to erase and sync when I already have all the music folder copied over? I didn't have an issue when I had another technician copy from one laptop to another. Home sharing is also on but not being recognized.I suspect you only migrated the media folder instead of the complete working library. Either review the transfer process and copy over the entire iTunes folder from your old profile's music folder or see Recovering your iTunes library from your iPod or iOS device.
tt2 -
When I plug in my IPOD Nano into a USB port, the computer recognizes it as a printer. It then attempts to install the printer software, which is already installed. The only way to fix it is to unplug the printer. Any thoughts?
Turn the printer off.
-
I just bought a new Retina Display macbook pro, and I plugged in my iPod touch (4th gen) into the new computer, but it will not show up, even after I typed in the passcode. How do I get my iTouch to sync with my new computer without restoring my itouch?
iOS: Device not recognized in iTunes for Mac OS X
-
I just downloaded iTunes 9 and i do not want to upgrade any further, so when i plug in my iPhone iPhoto recognizes it as a iPhone/camera but iTunes does not recognize it. any help would be appreciated.
ThanksThank you so much. Guess i just have to upgrade now.
-
My 6th Generation Nano Shuts down my Thinkpad, I've tried uninstalling iTunes, turning off auto sync'ing and restoring my ipod, but every time I plug in my iPod, my whole pc goes blue and then reboots in safe mode. Please Help. Thanks.
Hello kidmango,
I am going to have to agree with planb77. Look into other drivers in your computer causing the issue, not just the nano's drivers.
It is possible that security software is the culprit. Use this:
iTunes: Troubleshooting security software issues
You may have to restore your computer to a previous point. From before the issue started. Contact computer manufacture or Windows for steps, or do a search with a search engine.
I would test the ipod on a known good computer to see if its the ipod is the issue. My gut says no. You can set a reservation at an Apple Retail Store. Apple.com/retail .You can also test a known good ipod on your computer.
Hope this helps.
~Julian -
i am trying to load my iphone3 via my computer, but it gives a message that device not connected, when it is clearly showing on the control panel
Hi glomp,
From the information provided, it sounds like your device may not be fully recognized by iTunes. Here are two articles (depending on your computer's operating system) for troubleshooting this:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Have a good one,
- Ari -
All my content is still on my iPod classic but my external HDD quit and is not accessible. I am wondering if I can put some of my content onto my PC(my iPod has more storage than my PC hahaha pretty bad) This is the PC I used with iTunes with so I don't think licensing is an issue- But can I upload back to my PC without iTunes wiping clean my iPod because there is no more content on PC/HDD? I know I may need to send my HDD away to to a Data Recovery Specialist. But if I can save a couple hundred bucks to couple thousand bucks I would prefer this method... mostly worried about photos- can't download these again. Next time I will buy a second back up.
brucefromgolden wrote:
inMy iPod is ok, but my external hard drive crashed and that's where all my stuff was. It is still also on my iPod. My question is, Can I plug my iPod into my PC and put everything back onto my PC's hard drive? This iPod and PC are synced together already. I am worried when I plug my iPod back into my PC, itunes will erase everything on it because it's not in my PC but in my crashed external HDD that I can't access.
You'll need to get yourself a new drive big enough to hold all the data you are going to recover and then reading the tip B-rock has pointed you to. Read it carefully, it should guide you through the steps to recover as much as possible. You are wise to be worried, just plugging in the iPod and clicking sync isn't good enough but it should be possible to recover to most if not all of it.
tt2 -
My ipod touch is connected to the computer but itunes is not recognizing it. help please !
My ipod touch is connected to the computer but itunes is not recognizing it. I need help please. I've tried restarting both my ipod & the computer and also unistalling itunes and loading it again, nothing is working.
Assuming you have a PC, start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
Windows XP crashes when I plug in new ipod classic
I bought my daughter a ipod classic for Christmas and she hasn't been able to put any music on it. When we plug it into the usb on the pc (emachines T1840 - OK it's old) it gets a blue screen stating an error. STOP: 0x0000007E (0XC0000005, 0X00000000, 0XF8D30908, 0XF8D30604) It mentions possible BIOS updates?? or disabling BIOS memory options such as caching or shadowing?? I have tried updating USB drivers, but it tells me that what i have is current and I tried to uninstall and re-install USB drivers. She has a shuffle and that works and the usb drives work for our digital camera. Any sugestions?? Help.
Hi and welcome to Discussions,
sorry to hear about that 'misbehaviour'.
Might be better to post the question in the 'iTunes for Windows' Forum: http://discussions.apple.com/category.jspa?categoryID=150
Better chance of getting an answer.
Good luck
Stefan -
ITunes crashes when I plug in 80GB iPod classic
My 80GB iPod classic had been working flawlessly with my MacBook Pro until yesterday afternoon, when I plugged it in to sync and iTunes crashed with this error:
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000014
I have tried uninstalling and reinstalling iTunes, deleting my iTunes library file, and using another computer to restore my iPod to the factory settings all with the same result. I can sync my Nano to this computer still, and I can sync my Classic to other computers. This particular computer/iPod combo has gone wonky on me. I've wracked my brain trying to come up with any system changes prior to the sudden failure and I can't think of any.
This is a work machine and I have FileVault turned on per company policy. I can't take the machine to a Genius Bar since it's not mine, and while IT looks the other way on the matter of personal music on the work machine, I can't ask them for support since it's not a business necessity. Any ideas on how to solve? Am I out of luck on getting a replacement iPod since it syncs with other machines?RevDoddy,
If iTunes is crashing, why don't you send a crash log to those lazy Apple engineers.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log" If there's already a file there, it most likely has multiple crash logs in it (new crash logs are just appended to the end of the file). So, delete this file. This will make sure you're not sending extra information I don't need. These crash logs are text files, so you can open them in notepad or whatever to see what information you're sending.
So, get the machine setup to collect crash logs, do the thing that makes iTunes crash. You need to send that file to our buddy Roy. Make sure that you include:
(1) the drwtsn32.log file.
(2) the link to this thread.
(3) a one line description of your problem, i.e. "iTunes crashes on launch".
(4) the username that you're using here in the discussion boards.
(5) the link to this thread.
(6) tell him Toonz sent ya.
Roy is getting a little swamped with messages and needs to make sure he gets all the information. And if he doesn't get all this information, the message is just going to get dropped on the floor. -
When I plug my my Ipod classic into my PC it crashes
Because of the bossy media player conflicts that go along with Itunes, I decided to use a different Media Management software component in my Windows Media Center Edition PC( Sony Vaio ). I have almost 85GB of music on my Ipod Classic and it was quite a laborous task to actually sync all of it w Itunes at first, but Media Monkey works great. Anyway, now after successfully using this to add music from time to time with no difficulty, now every time I plug the Ipod classic into the machine, it recognizes it like always, but quickly Media Monkey stops responding.
..............wait there is more, I tried just for kicks plugging in my old scratched up class action suit 2GB Nano, and BLAM! No problems.
So, I'm sure it could be Media Monkey also, but every time the Ipod classic is plugged into the USB port, before MM can get going, the "safely remove hardware" icon appears in the tray, and then MM stops responding.
........Whenever I click on the Safely remove hardware icon, a tree shows this
USB Mass Storage device in Drive:D
Apple Ipod device
then my HP 2400 series printer DOT4USB .....kinda like this!
P.S. I used to have an Iphone 3GS and Itunes kept poking my eyes out. However with the Iphone, I was forced to manage it w Itunes, and last year, it started throwing up a WARNING box when I started up Itunes, telling me that my CD/DVD burning drivers were missing..."please reinstall Itunes". I must have actually tried 3 or 4 different versions of the **** Itunes software because it never stopped giving the WARNING...I Hate You box every time it started up.
Nevertheless, I can live without Itunes, because I assassinated my Iphone. However, I just want harmony. HELP ME PLEASE! I understand that my PC is a strange species, but I can't stomach ging up XP, and learning all the BS over again with a differnt OS.Many thanks for the reply The Hatter!
The machine isn't new but is new to me, I formatted it and re-installed OS 10.5.8 and installed latest updates. Spec is as follows;
MacPro3,1
2x Quad 2.8 Xeon's
2GB Ram
ATI Radeon HD2600
I'm running the display through the analog cable into a converter. There is HDMI port but I guess to try that I'd need to buy another type of converter (if one exists). The display doesn't have a DVI port so maybe this is the issue? Lower resolution settings in OS fill the screen nicely but obviously this looks totally waff as its all big and low res...
Looked for an update on the ATI site for a newer driver but my machine says it doesn't need updating.
I wondered if there might be some software around that can give me more options in OS for display settings?
Not the end of the world but its very frustrating that I've lost 4 inches of my display for no obvious reason! -
Help please I have a Ipod touch, and when I plug in the head set only one side is playing
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit
Maybe you are looking for
-
Open tabs from last session lost - intermittently
Don't know whether it's a bug or me but tabs left open from last session are lost - intermittently - when I re enter Firefox mobile on my Samsung Galaxy s3. I'll often leave 5 or so showing on the tab counter in the top right hand corner of the brows
-
I am having a lot of trouble with iMovie 11. I bought a new MacBook Pro 15" for the sole purpose of editing surgical videos for work. iMovie 11 was working great initially for me (taking full length surgical video - up to 2 hours) and editing these
-
I recently had the auto updater install reader 9.3 on my system and after a reboot acrobat reader simply will not function on any level. The update seems to have caused corruption to other windows functions as a few in house apps, daemon tools, and s
-
Adding a table with a button, how to specify location?
I have a form were a table is duplicated using a button and the add instance script. Is there a were to specify which direction or location the table is added. I guess by default it is created below the original table. I would like to have it crea
-
"could not deteremine data types of all wires"?
OK, so I am porting a pretty large project over to LV8 from LV7.0 And for one of my VIs I am getting the error "could not deteremine data types of all wires" When I double-click on the error, it brings up the front panel. huh? I don't see any problem