When i plug in my ipod, itunes crashes.

when i plug in my ipod it comes up with the message 'itunes has stopped working' and then the programme stops working and crashes. it also wiped my ipod. i have tried the online repair kit and uninstalling and re-installing itunes but it didnt change anything. what else can i do?

Hello, Welcome to Apple Discussions.
You may wish to check the following article below for further assistance.
iTunes for Windows Vista: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717

Similar Messages

  • My iPod classic won't charge. I just bought a new laptop with Windows 8 and when I plug in my iPod, iTunes will recogniandze it and will sync but after the syncing process ends the charging stops. Any suggestions?

    MyiPod classic won't charge. I just bought a new laptop with Windows 8 and when I plug in my iPod, iTunes will recognize it and sync, but will only charge during the syncing process. Any suggestions?

    rubicon53 wrote:
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    I had to reinstall itunes and now when I plug in my ipod itunes does not automatically open to my library or where I can access the itunes store.  What do I do now?

    Open iTunes and connect your iPod. Select your iPod in iTunes from the Source list. (I'm assuming this still works, although you didn't indicate if it did or didn't.) Make sure the box is checked to Open iTunes when this device is connected. You should be all set!

  • When I plug in my iPod, iTunes dies

    Well the title say it all, when I plug in my iPod, Itunes "stops working". WHY??? PLEASE HELP!!!

    Do a test, quit iTunes and plug in your iPod.
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  • When i plug in my ipod, itunes wont bring upthe device button. Almost like it doesnt want to notice i have plugged my ipod. What do i do?

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    Here:
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    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • When i plug in my iPod iTunes quits!

    eveytime i plug in my iPod iTunes quits! i don't have any idea why this is happening someone PLEASE HELP ME!!!!!!!

    Is this what is happening?
    http://docs.info.apple.com/article.html?artnum=303307
    Is the software on your computer and iPod up to date?
    iTunes
    iPod Updater
    Update iPod's Software
    What happens when you connect your iPod to the computer and iTunes is closed? Can you still update the iPod properly? Does iTunes open?
    btabz

  • When I plug in my iPod, iTunes starts but it locks up and will not run even if I restart it

    I can not close the program except through the taskmanager.  When I unplug my iPod and try to trestart it it still locks up.

    welcome to my world. love how apple fixes this by having a chat room

  • When I plug in iPod - iTunes crashes?

    Hello.. sorry if this is a repeat question. I lost track of my user i.d. and couldn't track down my question. Anyways, when I plug in my ipod - iTunes loads as usual. However, it crashes and says "this application has failed" or something like that. Usually, my ipod would say "ipod is updating". Now it just sticks with "do not disconnect". My actual files are all still in the ipod - files and the songs are still in itunes. But when i look at the music directory in my ipod - it's empty (due to the no updating thing). It's driving me crazy. I've tried a couple of earlier suggestions and they didn't work. I've uninstalled itunes and re-installed it and that didn't work. I was hoping i wouldn't have to reformat my ipod but if that's what it will take I guess that's that. Thank you very much in advance for any suggestions!
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    Hello. The message was:
    "The application iTunes has unexpectedly quit. The system and other applications have not been affected."
    I haven't gotten around to trying the link out yet becuase I'm still scannning it for my deleted files. Thank you for any other additional help regarding my ipod/itunes issue.

  • Itunes freezes when I plug in my Ipod Touch - what should I do?

    I know that this has been asked numerous times, but I haven't found a solution yet. The basics:
    It was working fine yesterday, but when i plug in my ipod, itunes won't recognize it and it will freeze until I remove the ipod.
    My 3rd gen ipod touch, when I try to access my music and videos (my photos are still there), just goes to a white screen.
    After going to settings and about in my ipod, next to music and videos, it just says loading and won't do anything else.
    I've reinstalled itunes and it has the latest update.
    I've restarted my ipod many times.
    I don't know what else to do. Everything else runs fine, the apps and internet connectivity is all great. Can someone please help me? This has been an absolutely terrible month and my ipod crashing is the icing on the cake from ****.

    Try this article:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

  • ITunes shuts down when I plug in my iPod

    I've used my iPod without a problem since Christmas. For the past week, when I plug in my iPod, iTunes shuts down due to an unnamed error.
    I have reinstalled all my USB drivers, removed all of my Apple software twice and reinstalled it twice (once with the guidance of an Apple tech via phone). The Apple tech guy sent me to the Apple store to replace my iPod, which I did. But none of that has fixed the problem.
    So now, I'm left with an empty iPod that can't sync with my library because iTunes keeps shutting down when I plug in the iPod. The people at the Apple store said they couldn't help me further because I have a PC. The people at Microsoft won't take any responsibility because iTunes is an Apple product. So, I'm left with a $200 iPod that is suddenly for some unexplained reason, shutting down iTunes. So now, both the iPod and iTunes are worthless.
    Does anybody know how to fix this problem? I'm a singer and depend upon my iPod for rehearsal, so I need it fixed ASAP. Any help would be much appreciated.
    Message was edited by: WhyWon'tThisAcceptMyName?

    Sorry I wasn't very clear the first time. Changing the Drive Letter is done through Disk Management in Windows. I suggested you open the itunes preferences in hopes that you would then be able to connect your ipod without it crashing.
    To change the drive letter:
    Since we know this trick works
    First open itunes, then select Edit-Preferences and leave this open.
    Then, follow the steps [here|http://support.apple.com/kb/TS1493]
    I use Q, R and T for my ipods so the computer doesn't confuse it with other removable devices.
    Message was edited by: hmacross

  • ITunes won't open when I plug in my iPod.

    I added some more songs to iTunes, and when I plugged in my iPod, iTunes didn't open or anything. It did nothing.
    What do I do????

    Did you do this:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • When i plug in my ipod, i get nothing

    the manual says that when i plug in my ipod, itunes is supposed to come up. well, mine doesn't. i downloaded itunes and everything, but it won't work. i can get songs loaded onto my itunes account, but they don't load to my ipod when hooked up.

    Is your iPod still beeping when you connect it to your computer?
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    to put your iPod into disk mode, follow the instructions here:
    Putting iPod into disk mode
    Then, with your iPod in disk mode, connect it. Does it act okay and show up in iTUnes now, or not?
    If it doesn't, then take a look at these articles, and see if they help with your issue (if your iPod is being recognized in "My Computer", then skip the last article):
    iPod is recognized by Windows but not iTunes
    iTunes 7 doesn't recognize iPod
    iPod missing in "My Computer" or in iTunes for Windows
    -Kylene

  • ITunes stops responding when I plug in my iPod.  I have updated iTunes to latest version, still crashes.  OS is Vista.

    iTunes stops responding when I plug in my iPod.  I have updated iTunes to latest version, still crashes.  OS is Vista. How do I fix this?

    Hm... Strange.
    I had reset the iPhone.
    I tried disabling the auto-launch of iPhoto, and...
    ...when I plugged iPhone in, it started to freeze iTunes, but after a minute or so, the iPhone started synching. I found this odd because I had disabled auto-sync (I press Sync in iTunes when I want to have it Sync).
    Now, of course, I do want auto-launch of iPhoto back on, since I like it for when I attach my digital cameras. I hope that when I set it back, it won't re-introduce the problem.
    The restart I did may have helped. I resist restarting because my wife's account is often open and she frequently leaves unsaved files up, so it is a pain to respectfully close out her work and then restart.

  • When I plug in my iPhone, iTunes freezes and crashes, what is going on?

    I've tried uninstalling and reinstalling iTunes, as well as restoring my iPhone to factory settings. But whenever  I plug in my phone, itunes crashes. It works with other programs but I've ran out of ideas. Anyone had this problem before?

    Hey Shunamoney,
    Thanks for the question. I understand that you are experiencing issues with iTunes for Windows. The following resources may provide a solution:
    iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
    http://support.apple.com/kb/TS3219
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Thanks,
    Matt M.

  • When I plug in my Ipod touch to my computer a warning appears "The program cant start because MSVCR80.dll is missing."  I can not access my Itunes library.  Also, an "error 7 Windows error 126" appears as well.  Any ideas?

    When I plug in my Ipod Touch to my computer I can not access my Itunes library.  The following message appears "The program cant start because MSVCR80.dll is missing."  Also, another message appears as well - "Error 7  Windows error 126" as well as APSDaemon.exe.
    I have NO IDEA what the heck to do.
    Any ideas?
    Thanks!

    Issues installing iTunes or QuickTime for Windows
    solving MSVCR80
    iTunes 11.1.4 for Windows: Unable to install or open
    Troubleshooting issues with iTunes for Windows updates

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