When I plug in my ipod to computer it only shows the apple

I connect my ipod touch to my laptop and all it shows is the apple symbol. I tried to find it in "my computer" and nothing. Tried to find in my itunes store and nothing. What is the problem? Anyone?

First, make sure iTunes is correctly installed. You may want to reinstall it.
http://support.apple.com/kb/ht1925
If iTunes is installed correctly, hold down the volume down and sleep/wake buttons till you see the apple logo, then try again.
i

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