When I plug in my iPod to iTunes to sync i get an error message
I get this when I plug in my iPod to sync now: The iPod "joanleigh's iPod" cannot be synced. an unknown error occured (13019). I don't know what would happen that suddenly i can't update my playlists on my iPod. What should I do?
Even though it refers to iOS devices, it should or could still apply to your iPod Classic.
http://support.apple.com/kb/TS2830
B-rock
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Please make sure to post the error message here, then we can help you decypher it.
You may want to make sure you're installing the right version of itunes. If you have a 64bit system, you will need to make sure to download and install the 64bit version of iTunes.
http://support.apple.com/kb/DL1427 -
I just subscribed to IHome but when it tries to gather information about my music library, I get an error message that my Itunes is not responding and then it shuts down. Has anyone else had this problem?
Thanks so much but none of that helped. It was driving me crazy because it would back up another external drive. I just changed the name of the drive from iPhoto/iTunes Library to Media Libraries and IT WORKED!! I guess for some reason it didn't like the drive being called iPhoto or iTunes ???? I don't understand but I have tried so many solutions and exchanging things out but the name change did it????!!!
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When I tried to open a fresh iTunes download my computer gave the error message : 'program cannot run in DOS mode'. Since both items are Apple, why might this be happening?
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
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When i am in ibooks if i go to store i get an error message "Cannot connect to itunes".
when i am in ibooks if i go to store i get an error message "Cannot connect to itunes".
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With that particular variety of 1606 (it's a 1606 error message even though the 1606 error message number isn't returned by the iTunes installer), the following Microsoft document is worth a try:
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When updating to itune 10.5 I get this error message ,older version of bonjour can not be removed, and older version of apple mobile support cannot be removed, any one know how to fix this.
1) The older version of Bonjour can not be removed. Contact your technical support group.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
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Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.) -
When downloading updated for Quicktime 7 and Itunes 10 I keep getting an error saying that files shared by these updates has an invalid signature and that the downloaded has been removed. If I don't get that message I get a message saying that the download was unsuccesful and that in order to download I need to go to tools and then select dowload only. Please help I really want to update my iphone!
Thanks for helping out, but I already tried these steps.
I even tried this on a iMac with similar results. The only difference was that the errorcode was called 2001 instead of 21.
Today I took the phone to www.iphoneambulancen.dk. A guy (in Aarhus, Denmark) that specializes in iPhone repairs. I figured, that given his occupation he'd seen most errorcdes. Two hours later, he called me back, and told me that he had replaced the battery.
So, it turns out that a broken battery can cause this behaviour.
But thanks again -
When I try to download an iTunes software update i get an error message that my start up disk does not have enough room. What do I do?
You probably have run out of space, I would delete (or move to an external drive) things that aren't being used as much.
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Hi,
I am trying to download the latest 10.0 itunes, however I keep getting this error message. I have a new iphone 4s so when I plugged it into the laptop it said i need to uninstall and reinstall the latest itunes.
I contacted support which they advised me to uninstall the itunes on my dell laptop, which I have done however I keep getting the same error message. "An error occured during the assembly "Microsoft VC80.CRT, version =8.0.50727.4053",type ="win32",publickey Tokens="1fc8b3b9a1e18e3b",process orArchitecture="x86". Please refer to help and support for more information. HRESULT: 0x800736FD.
Please can you advise on what best to do? The laptop is a 32bit windows 7.HRESULT: 0x800736FD.
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 800736fd, or some other number? (If they're another number, what number are you getting?) -
I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries).
Thank you for your help! - I did try looking for all available specs about Keynote on the Apple iTunes website, and found nothing that could help me. HELP!1
Close all iWork applications
2
Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
3
empty the trash
4
shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
let the Mac complete the start up procedure completely, it will take longer than usual as the hard drive is being repaired
5
Reinstall Keynote by logging into the Mac App Store using download / install -
Can't download itunes update. Keep getting this error message: THe program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem
I researched the advice on the link provided by b noir as well as very similar advice from apple support: http://support.apple.com/kb/TS5376. It worked for me (for now).
Some things of note:
I did all of the things requested by the link I provided
My computer WOULD NOT uninstall Apple Mobile Device Support. I had to manually remove the folder (also as instructed by the url)
I also uninstalled MobileMe. Was a little different than removing the other apps. Follow instructs provided here: http://support.apple.com/kb/HT2992
I did not uninstall iCloud
I have to admit it was a bit scary removing all those things. Is important to note that when re-installing Apple, follow steps to do so as Administrator (the right-click thingy and whatnot).
Hope this helps! -
When I try to play a previously purchased/downloaded song, I get an error message that states "The song .... could not be used because the original file could not be found. Would you like to locate it?" If I try to locate in my files, I can't find it. But when I go to my previously purchased songs, there isn't the option for me to re-download the song.
You are in a country where music can be redownloaded i.e. music appears as a category in the Purchased link ? If it does, and as long as that track is still in your country's store, then deleting that track from your iTunes library (where you are getting the 'unable to locate' message) should get it to appear in Purchased with the cloud symbol for redownloading - as you still have it listed in your library iTunes is assuming that you still have the track somewhere and that it doesn't need redownloading. If that track still doesn't show in Purchased (and it's still in the store) then check to see if it's hidden : http://support.apple.com/kb/HT4919
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Close "iPhoto" if it is open. Open the "Pictures" folder and right-click on "iPhoto Library." Select "Show Package Contents." Right-click the "iPod Photo Cache" folder, select "Move to Trash" and sync your iPhone. The error message should no longer appear.
if that doesn't work,
uninstall itunes and download the lastest version
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