When I plug in my Ipod to my desktop compuer , I see only the play list, no devise popup window. I ipod is empty and I wanted to load some added xmas music. I've tried to sync the device but it failed the test showing " NO ipod found. Help, Thanks

Why don't I see a pop-up menu after I plug in my ipod ? I see only my play list. My Ipod is completely empty. I'm trying to reloaded it with added xmas music. Thank You !

Hello Ronald,
I would be concerned too if my iPod was not recognized by iTunes.  I found a couple of articles that might help with this.
If you don't see your iPod in the My Computer section of Windows, follow the steps in this article:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
If Windows recognizes your iPod but iTunes does not, follow the steps in this article:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

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