When I plug it into the wall it turns off and don't charge ???
So how do I charge it?
Sounds like you need to bring the phone to Apple for evaluation.
Similar Messages
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my iphone is shutting down and not working with my pc.. but when i plug it to the wall it turns on. and off when i unplugged it.. i tried to reboot but nothing happens.. pls help..
The problem is your friend's music does not belong to you. It is owned by your friend.
I'm afraid you cannot do what you are trying to do. Restoring the iPhone is what you would have to do.
In the future, put your music on the computer and transfer it to the iPhone, not the other way. -
how do I get data off my phone? when I plug phone into the wall and hold down the button i can get into photos and messages etc but when I plug into laptop it goes to recovery mode........therefore the data is not yet wiped? HELP! I got married last week on holidays and have not had a chance to save photos yet.
Hello there stidhambr15,
I was researching the issue you are having and recommend a couple of things. First it might be a good idea to reset the device following iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting found here http://support.apple.com/kb/ht1430
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't quite get the device going again, I recommend restoring the device.
iTunes: Restoring iOS software
http://support.apple.com/kb/ht1414
Might even be a good idea to turn off the phone, reseat the SIM card, and turn it back on.
iPhone and iPad: How to remove the SIM card
http://support.apple.com/kb/ht5163
iPhone 4 (GSM model)
iPhone 4S
Cheers,
Sterling -
I have a ipod touch 4th gen and it wont chrage. When you plug it into the wall the lightniing bolt screen will apear but no matter how long you leave it, it will never turn on. Also it the lightning bolt screen wont even come on when you plug it into a computer (PC)..........PLease help its been like this for forever
Hi Gammer576775!
Here is an article that will help you troubleshoot this issue with your iPod touch:
iPod touch: Hardware troubleshooting
http://support.apple.com/kb/ts2771
Will not power on, or will not turn on unless connected to power
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Connect the iPod touch to an Apple USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if the display turns on and…
The home screen appears, the device should be working. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen: . Then disconnect the device from power. If it immediately turns off, seek service.
The low-battery image appears even after the iPod touch has charged for at least 20 minutes: See the "iPod touch displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or low-battery image appears , continue with this article for further troubleshooting steps.
If the iPod touch did not turn on, reset it while connected to an Apple USB power adapter. If the display turns on, go to step 4.If the display remains black, go to the next step.
Restore the device. Connect it to a computer and open iTunes. If iTunes recognizes it and indicates that it is in recovery mode, attempt to restore the iPod touch. If the device doesn't appear in iTunes or if you have difficulties in restoring it, see this article for further assistance.
If restoring the iPod touch resolved the issue, go to step 4. If restoring it did not solve the issue, seek service.
Thanks for using the Apple Support Communities!
Cheers,
Braden -
Why won't my iPad charge when I plug it into the wall?
When I plug my iPad into the wall, it doesn't always charge. Could the issue be the charger? Or is it likely the iPad itself?
Sometimes picking a new outlet helps, but not always.1. Reset iPad
2. Change the USB cable
3. Try another charger -
hello?
What do you mean by works? Do you mean the battery chares on the computr but not with the wall charger?
Did the wall charger ever charge the iPod? -
My iPhone 4S suddenly quit working. The screen will only show when it is plugged into power. It will not connect with my service provider. Its like the phone has been reset or something.
Sounds like you need to bring the phone to Apple for evaluation.
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I'm able to plug it into my ps3 and the computer and it works, but when I plug it into the wall charger it doesn't work. I charged it with my wall charger all day but as soon as I connected it to my cable box it it only works with USB ports now. help me
I used it earlier that day. And I have an hd tv with USB port and it won't charge on that as well it. It works for my friends ipod tho and my charger does too
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my ipod will only charge on the docking station. says it has a full charge but when I take it off the docking station it says battery is low so I've plugged it into the usb and plugged it into my wall outlet but it is still not charging. I'm not sure what generation it is, its an 80GB. Help?
The battery is possibly unable to take as much power as a normal battery. It may need a replacement battery.
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my Macbook Pro charger has a fault. It blows the fuse when I plug it into a wall socket without being connected to the laptop. is it covered under warranty? I got it in December 2013
Did you purchase Apple Care prior to your 1 year warranty expiring?
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My iphone 4 turned off yesterday very randomly. I had 88% battery when it turned off. I plugged it into the wall and it said i had no battery, then the apple came up as if it was turning on. It went black again and this keeps repeating over and over. Any help please ?
Battery could be at EOL. Try getting it replaced.
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I was looking up a song on the internet, and my internet was being slow, so i was going to the settings to turn internet/wifi off so i could use data. When i did that the screen just went completely black. I didnt know what happened so i plugged it into a circuit into the wall to see if it needed charging. It made the buzz noise when i plugged it into the charger, and siri still works if you hold the home button down. I don't know what to do to get it to turn back on... If anyone knows what to do please help. thanks !
Hey there Maggie,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting tips that can help you resolve the blank black screen issue with your iPhone 6 Plus.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If you see a solid color screen (black, white or blue)
Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
Reset your device while it's plugged in.
If resetting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
Cheers,
-Jason -
My IPhone shut off by itself and I can't turn it back on. My lock screen button is broken and I tried plugging it into the wall but nothing happened. Can you guys please help me.
IIf the battery was completely drained it might take some time before the phone will respond. Wait at least 30 minutes with the phone connected to the charger. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. If the phone starts up let it continue to charge until it's 100%.
if the broken button will not let you do the reset Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. -
My ipod touch has a permanent image of the end of a USB cable with an arrow pointing to an icon of ITunes. I can't reset using the two button method, and ipod does not appear on itunes when I plug it into the computer - and nothing else happens either. This happened after I agreed to a software update which failed. How can I get it going again?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I tried to export photos from iMac to iPad using a USB flash drive. The photos are on the drive but when I plug it into the iPad, the iPad says the device requires too much power. Any ideas of what type of USB flash drive I should use?
You can transfer photos outside of iTunes. I do it all the time. THat said, i have a 50/50 success rate with them. I'd avoid sandisk and kingston, their bundled software triggers the 'too much power' warning.
I've had mixed luck with lexar, some work, some don't.
I did have good luck with an older 4 gig geek squad one.
Look for drives without software on them, without bright LED lights and I haven't gotten any larger than 4 gig to work, but that may just be me.
For a less troublesome way? h onestly, I use a SD card that I've formatted with the DCIM folder. I've never had one of them trigger the 'too much power' warning. Just make sure they're not SDXC. those don't work.
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