When I plug my external hard drive in, my internet connection cuts out
Hi, I have found this site very helpful since buying my first mac in 2011. This is my first post.
I have noticed a new problem today while using my firewire800 external hard drive. Each time I plug it in, as soon as its recognized, my internet connection stops working. I do not lose my connection with the router, only my ability to access actual web content. When I eject the hard drive, and then pull the firewire plug out, the internet will start working again. I use the hard drive as my time machine drive, as well as storing photos etc that I don't want on my actual computer taking up memory.
Thanks very much, any suggetions will be appreciated.
Is this a new drive or one that you've been using with you mac for a while?
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Touch pad stops working when I plug my external hard drive in????
Exactly that.
I an have HP Envy 14 Spectre, it's about 6 months old and hasn't given me any trouble until now. Whenever I plug my external hard drive in the touch pad starts behaving eratically and won't respong properly, it's really bizzare and very annoying. I've looked around but I can't find anyone with a similar probem to me on the web so I'm really stumped about what to do.
Any suggestions will be apprectiated.
Thanks.If the system is updated, try the Forced Reset:
Reset your notebook:
Notebooks- Forced Reset to Resolve Hardware and Software Issues- Sealed Non-Removable Battery
OR
Notebooks - Use Hard Reset to Resolve Hardware and Software Issues - Removable Battery
I am assuming you have the system UPDATED. If not, then you should make sure it IS updated with the latest TouchPad driver. Start at
Support and Drivers
Enter your information, put in the OS and Click Next -- Scroll down.
Check under Mouse and Keyboard stuff.
Is the BIOS on the latest? Probably. Do not mess with the BIOS unless there is a good reason to do so. Read the update information in your computer's driver update page -- see if the update applies to your system.
Updating the BIOS
If you decide to update your BIOS,
Disconnect all USB drives
Always run in AC power
Do not touch the system while the update is in progress
Optional: leave wireless button ON, but turn off the router (to make sure there are no interruptions)
Next, Call HP. Frankly, it could be hardware. Sounds just odd. You may has well take advantage of that warranty. See what HP says. They may have seen this before and if so, it will be in the HP database.
Contact HP
USA/Canada – Contact HP // Self-Help – Email - Chat
HP may want to have you do a Recovery on the system - that is back up all your personal data and then reinstall the Operating System. If you have Windows 8, you might get away with backing up your personal data and doing a Refresh... Regardless, you may as well plan on making a full set of backups because at some point soon you are going to need them.
HP PCs - Backing Up Your Files (Windows 7)
HP PCs - Backing Up Your Files (Windows 8)
Will the Recovery / Refresh / Reset fix it? It may well fix it if the software is at fault. Nothing will get better if there is a hardware problem as the root cause - throwing software around doesn't fix hardware issues. You have to throw software at a problem sometimes to convince folks that the hardware is broken. Smiling.
Good Luck!
Kind Regards,
Dragon-Fur -
I just left the apple store after they checked the MAC and wiped it clean. I have plugged the external drive in and see the device; however, they was no prompt to migrate the files, as I was told. How do I get the files to migrate. I can see yesterdays back-up. I thought it was to automatically prompt for the migration process?
Applications -> Utilities -> Migration Assistant
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Airport express tells me not enough power to usb port for hard drive.
I do have power to Airport express plugged in.The AirPort Express will not support a hard drive....only a printer.
If you need to connect a hard drive, you need an AirPort Extreme, not an AirPort Express. -
Finder/Itunes freezes when I plug in external hard drive.
I can't view the files on the harddrive or eject it and get an error -8072 when I try to eject. Time machine back up does not work either it just says preparing for backup for a long time. This started happening two days ago but it was fine before that
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
Hey guys, I need some serious help. I have an external hard drive, iomega which apears to no longer work; I am sure it is something I have done and I cant figure out what! I am certainly not a computer expert and am in Turkey so I dont have access to a MAC store for assistance or anything like it. Yesterday I plugged my external hard drive into my MacBook and got a message telling me to refotmat. I looked up how to do so and through disk utilities thought I did it right. Now when I plug in the hard drive my laptop does not pick it up; the only place it shows up is in utilities, the same place I tried to repair and reformat. When I am utilities it looks like I have 2 hard drives, one under the other. One tells me the description of the hard drive, the other doesnt really tell me anything. So I erased both of them and I think that is where my problem is. Any help on how I could fix this? I tried to "mount" the one that is not "mounted but it didnt work....I dont even know what that means!!! Help!
When you erased the disk did you select Mac OS Extended Journaled as the format option?
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I just backed up my mac to an external hard drive using Time Machine. What would happen if I turn Time Machine off and then plug the external hard drive back into my computer?
What I am ultimately wanting to do is make more room on my computer by backing up all of my files onto the external hard drive and then deleting them off of my computer. However, neededing to be able to retrieve them from the external hard drive later down the road.
From what I have read and am trying to understand, is that I probably shouldn't have used time machine. I need to use the external hard drive like a basic flash drive where I can put things on and get things off without having it automatically update through time machine everytime I connect it to my computer.
Not tech savvy at all and barely understand basics. I need very simple and easy to understand explanations.sydababy wrote:
and then deleting them off of my computer.
BIG BIG MISTAKE ..... youre making a linchpin deathtrap for your data trying to shove everything on a single fragile HD.
Dont suffer the tragedy other people make, buy another or 2 more HD, theyre cheap as dust.
The number of people who have experienced terror by having a single external HD backup is enormous. One failure that WILL HAPPEN, and kaput,......all gone!
Dont do it, its all about redundancy, redundancy, redundancy.
follow here:
Methodology to protect your data. Backups vs. Archives. Long-term data protection
Deleting them off your computer is fine....having only ONE copy is extremely BAD.
The Tragedy that will be, the tragedy that never should be
Always presume correctly that your data is priceless and takes a very long time to create and often is irreplaceable. Always presume accurately that hard drives are extremely cheap, and you have no excuse not to have multiple redundant copies of your data copied on hard drives and squirreled away several places, lockboxes, safes, fireboxes, offsite and otherwise.
Hard drives aren't prone to failure…hard drives are guaranteed to fail (the very same is true of SSD). Hard drives dont die when aged, hard drives die at any age, and peak in death when young and slowly increase in risk as they age.
Never practice at any time for any reason the false premise and unreal sense of security in thinking your data is safe on any single external hard drive. This is never the case and has proven to be the single most common horrible tragedy of data loss that exists.
Many 100s of millions of hours of lost work and data are lost each year due to this single common false security. This is an unnatural disaster that can avoid by making all data redundant and then redundant again. If you let a $60 additional redundant hard drive and 3 hours of copying stand between you and years of work, then you've made a fundamental mistake countless 1000s of people each year have come to regret. -
I have a new MAcBook Air and my photos don't fit on the internal hard drive. I want to store my photos on an external hard drive which I will connect to my Air when using Iphoto. How do I set an external hard drive as the default drive in Iphoto?
Make sure the drive is formatted Mac OS Extended (Journaled)
1. Quit iPhoto
2. Copy the iPhoto Library from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching iPhoto. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
Regards
TD -
Project will not open when saved to an external hard-drive
Hi,
Well, as the title says, I cannot reopen a project when saved to an external hard-drive, it will however do so when I save to a local drive... Not good if you wanna work around several workstations, any ideas as to why?
Thanks,
Phil.Are you using Final Cut Pro?
You should be asking on that forum. It would be beneficial if you provided some concrete information, what computer, what drives, how are they formatted, how are they connected, what exactly happens when you try to open it? -
I just installed OS X Yosemite and now my WD My Book Live external hard drive won't re-connect. My Safari keeps kicking out and giving me error message after error message and my computer is really slow. How do I resolve? Can I uninstall this ? I had to re-connect my iMovie t
USB2.0 PCI cards that use the NEC chipset seem to give the least amount of problems for Mac users.
OWC have a few different ones for sale.
http://eshop.macsales.com/Search/Search.cfm?Ntk=Primary&Ns=P_Popularity%7c1&Ne=5 000&N=7057&Ntt=USB2**0**cards
Do you also connect the external USB drive to the AC power as well while you use it ?
Sometimes USB external drive problems are resolved simply by plugging them into the mains power and trying again.
Stewie
Message was edited by: stewiesno1 -
I made a bootable disc on an external hard drive, with Yosemite on it. I am running Snow Leopard on my iMac. How can I open the Yosemite disc from the desktop on my iMac? Does the external hard drive need to be connected to my iMac by firewire to do that?
kahjot wrote:
Snow Leopard's Startup Disk pref can’t see Yosemite volumes. So the only way to switch from Snow Leopard to Yosemite is to do what Niel mentioned. Doesn't matter whether it's connected by USB or Firewire, although performance via FW would be faster.
Are you saying that Yos/10.10, as a volume located in a mounted external drive won't appear as an option in Snow Leopard's Startup Disc, in Sys Prefs? I've never heard this one before. AFAIK any mounted volume, regardless of OS, should appear there. I would think that, if it appears in the Boot Picker/Startup Manager it would also appear and could be booted to from Snow's Startup Disk. I can't test this myself, since I don't have Yos. Is what you are saying documented somewhere? -
My external hard drive will no longer connect to my macbook pro via FW800........Any ideas on how to solve this??
Reset the SMC, see this Apple note: http://support.apple.com/kb/HT3964
Also reset the PRAM:
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
In most cases, those two actions will fix the port issue. If it's still an issue, you may need to see if the external hard drive can connect to another system, to ensure it's not having problems. -
I have a Firewire 800 external hard drive and need to connect to my new MacBook Air. Where can I get the correct cable?
Apple has announced a Thunderbolt to Firewire adapter, but not yet given a release date.
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Okay, so I had to re-install iTunes. My iTunes library is currently empty. I can make a new back up and the location of the songs not having changed, these will be available in my library?
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The only way is to connect the iPod to a computer with has an internet connection and iTunes and restore the iPod. Use as friiend's computer or make an appointment at ther Geniuds Bar of an Apple store.
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