When i plug my iphone into the laptop it now says "cannot read iphone, restore factory settings "
help! I dont want to lose everything as I know its not all backed up. Tried doing that last week and it got to the end and then said cant back up :-/
Hack or Jail Break? Whats that?!! I have had my phone 16months with no other problem except the update i did which made the middle button stop working, although it was resolved (pretty much still sometimes get a prob!) with the next update Apple did.. After that I have been reluctant to plug iphone in, hence not backing up as regularly as I should do.
The error I get is "Itunes cannot read the iphone, go to the summary tab and restore factory settings.
Am resigned to that fact i have got to do it now :-( how do i get any data that was backed up, back on to my phone once i hae restored the settings?
thanks for replying
Similar Messages
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Yes but i have to laptops & i plugged them into both & my ipod says the same thing , but do you have a link for the tech support were i can talk to them online , i cant call them right now.
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It says : This iPod cannot be used because the Apple Mobile Device service is not started . All I want is to update everything.
http://support.apple.com/kb/ts1567
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
what do i do?
Download the the latesest iTunes.
IOS 6 requres 10,7 or later. If a Mac that requires OSX 10.6.8 or later.
If a 4G see:
ios 6 and macosx 10.5 on a pre intel...: Apple Support Communities
iOS 5 requires iTunes 10.5 or later. That requires OSX 10.5.8 or later
iOS 4.2.1 to to 4.3 requires iTunes 10 or later and requires OSX 10.5 .8 or later -
I need to sinc my iphone 4 that I bought in the summer of 2011. I've never done it before and when I plug it in to the laptop it tries to sinc to my dad's old long gone iphone?
This laptop was used by him when he had a iphone a year or so ago but he has since changed to an android phone.
This is the only laptop we have and he has no use for the itunes or anything iphone related now so how do I get Itunes to forget his phone and let me connect mine so that everything on my iphone can backed up and so I may proceed with all the updates out there to bring it current....while still losing none of my stuff.
it was only plugged in for a second and now my ipone setting about page says "Danny's phone" which is what his used to be called but all my stuff is still here...???Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David -
My laptop got formatted and so did all my itunes information like music, contacts, and games. So how can I get all that back because if I just plug my iPhone into the laptop all my stuuf that was on my phone will be gone? help please
http://www.wideanglesoftware.com/touchcopy/index.php
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I have over 300 pictures on my phone...my question to someone iphone savvy is why, when I plug my phone into the computer is iPhoto showing no pictures? I want to delete them for space issues. Thanks
I've seen this happen when the phone was encrypted... Other than calling apple/deleting passcodes I don't know of any solution.
If you're keen on waiting, upload your photos to dropbox, that's the way I do it. -
My iPod touch is synced to my old Mac and I have a new PC. Now when I plug my iPod into the new computer it will make the connection sound, but will not show up in my iTunes. I do not care to have the content copied over. Any suggestions?
Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
I updated to 7.1 and now when I plug my phone into the computer, it says there are no pictures??????
I updated to 7.1 and now when I plug my phone into the computer, it says there are no pictures?????? When I have 500 pictures on it!!!!! Im soooooo mad I did the update! Worst decision ever!!!!!!!!!! I am SOOOO ready to leave the IPHONE alone- maybe throw it in the river or lay it on the train tracks. Its been NOTHING BUT TROUBLE since the update!
Just to be clear: Tap on the Photos app to start the app. Then tap on Albums at the bottom of the screen. You might have several albums but only one is named "Camera Roll." Are there photos in that album?
If there are NO photos in the Camera Roll album there are no pictures to import. The remaining albums might have come from a sync with your computer or they might be your PhotoStream.
If there ARE photos in the Camera Roll album, connect your iPhone to your computer and start your camera application on the computer. Your phone should be recognized as a camera. -
When i plug my ipod into my laptop, it comes up as a new ipod. It says it can't sync and wants me to restore it to its original factory settings but I don't want to because I will lose everything.
You have no choice but to restore the iPod. You can restore from backup if y have one.
To restore from backup see:
iOS: How to back up -
My ipod stays at the apple logo whenever i try to turn it on and Itunes doesn't recognize it when i plug it in to the laptop. What do i do?
Try This...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy...
Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
When i plug my iphone4 into the computer and itunes comes up, it says my "other" space is taking up about 1.94gb. what is this other and how do i reduce it to have more space on my phone?
Hi there kburgee! Other can be anything from App Data (information saved from apps like game progress, or passwords) to or old messages that you haven't deleted! The absolute best way to clean up some space is to restore your iPhone.
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when i plug my phone into the mac i can see all of my mobile apps on an immitation of my iphone screen, how can i keep these apps in my itunes libraby on my mac as only a few are showing?
Ensure that you computer is authorized for all Apple IDs used to purchase the apps i(n iTunes Store>Authorize This Computer), then connect your phone to your computer, open iTunes and go to File>Devices>Transfer Purchases.
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I downloaded the new version of itunes and when i plug my phone into the computer and try and do something in itunes it wont let me because my device is synced to another itunes library. how do i get my old itunes back? or how can i sync my stuff into the new itunes with out deleting anything off my phone? HELP
Copy the iTunes folder from the old computer to your new one.
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Recently, U2 music appeared on my ipod without my requesting it or wanting it. I was able to delete all of the songs except for one. How do I delete the last one from my ipod? The song does not show up in iTunes when I plug my ipod into the computer. The version installed on my ipod is 7.1.2(11D257).
Hi donfrommars,
Welcome to the Apple Support Communities!
Please use the following article for information and instruction on deleting the U2 album from your devices and account.
Remove iTunes gift album "Songs of Innocence" from your iTunes music library and purchases
Have a great day,
Joe
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