When i plug my ipod in (4th gen, brand new,) it wont sync

Brand new, just opened the box and plugged in. It recognizes it, but only on the top wheras apple forums say it should appear in sidebar. Instead of moving all the material from the computer on to the ipod it tries to import everything from the ipod onto the computer, but nothing is there. This is ridiculous, they wouldnt let me fix my third gen (also had a syncing problem, nothing to do with computer). Syncing it should be the simplest thing to do, its step number one!!! You should be able to plug it in and sync up but the **** thing wont work. Thanks a lot apple, great job

If you  have iTunes 11 turn on the Sidebar.  Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar.

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