When I plug my Ipod in, it says that there was a malfunction in the USB...
When I plug my Ipod in, it says that there was a malfunction in the USB deivce, and when I go to look at the drivers, it says no drivers are installed, and when I try to install/update them, it says that there is no better match.
Not if you first do a sync and have iTunes make a backup. However, if your only copy of the iTunes data is in the Touch, then you need to first copy the data to a new iTunes Library using third-party software such as Phone To Mac.
Similar Messages
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I tried several times to download pages that I already pay for and it says that there was an error in the installation , what can I do
- Temporarily disable anti virus software if installed.
- Apps such as Little Snitch, Net Nanny, and Hands Off can prevent apps from downloading.
- Third party download managers can cause problems when downloading apps.
I see v10.7.4 in your profile but make absolutely sure that's correct because the minimum requirements for Pages is v10.7.4 according to the Pages Information panel at the App Store.
Click your Apple menu icon top left in your screen. From the drop down menu click About This Mac. -
"Can you please help me? I don't know what to do! It says that "There were problems downloading a purchased item" what should i do? (It isn't internet)!!!
Thanks!what form of media are you trying to download? If a book from the app store, those can only be read on iDevices, not macs.
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I just bought a mac book pro - When setting up my computer it told me that I there was updates to my operating sytem - to install the updates. I installed them and then restarted my computer - But it still says that I have an update to do - which is the operating sytem one that I just did??? Do I still need to do something else.
bschau1963,
sometimes updates have other updates as prerequisites, so one set of updates can lead to another set of updates. Unless it is asking you to apply the same update over and over again, you should probably accept the new set of updates that Software Update is offering. -
Please Help!
That cryptic error message might mean that the payment information in your account is invalid. Check with your credit-card issuer to see whether a charge was denied. If not, see below.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing. -
The full message said:
There was a problem downloading the software for the iPhone "Judy's iPhone 4". The network connection was reset.
Make sure your network settings are correct and your network connection is active, or try again later.
I am trying to update the iPhone for my grandmother, Judy, as I am leaving for Paris on Wednesday night and we want to have Facetime installed on her iPhone before then, so we can stay in contact with each other. It is the simplest way for this to happen but the program simply will not allow me to update her iPhone.
Is there any way to get past this error and update her iPhone? Any help will be greatly appreciated.Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
I need to know what kind of support apple has for this sort of problem, and if I can get it fixed or replaced free of charge because I didn't do anything to cause it. It just cracked while in my hand.
Take it to an Apple store genius bar and see what the techs suggest. Some Apple stores in the US are now able to do repairs on the iPhone 5 series, including screen replacement.
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It tells me to quit and try again at a later time. I tried to do one program at a time but it still doesn't work. How can I get these updates? I'm using a PC and CS5.
I have the same problem
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when i plug my ipod in it says ipod cant be read cuz the apple mobile device is not started.And i went to services and apple mobile device properties and start stops in the middle.and its on automatic.and there isnt a stop button.when i click start it says the apple mobile device services stopped in the middle then stopped.it said some services stop in the middle if not used by other services.and i just updated itunes before all a this and ever since ive had errors.
Have you looked at this article:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
When I plug my ipod in it says 'this ipod cannot be used because the Apple Mobile Service is not started" What should I do?
go here it helped mine
http://support.apple.com/kb/TS1567 -
after downloading the 64 bit version of itunes, when i plug my iphone in, it says that i need the 64 bit version software
PLEASE!!! LOLHello Rob,
It sounds like you have installed the 64 bit version of iTunes, but you continue to the get an error message that suggests to download the 64 bit version any time you connect your iPhone. I understand that you have already uninstalled and reinstalled iTunes, but sometimes you may need to uninstall additional components related to iTunes to completely remove it from your system.
I recommend following the steps in the article below to completely uninstall iTunes (click on the link for your version of Windows):
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Once you have completely uninstalled iTunes, you can download the 64 bit version of iTunes for Windows here:
iTunes 11.0.5 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I have an iPod touch 3rd generation with IOS 4.2.1 and the newest version of iTunes. However, when I press "check for updates" it says that IOS 4.2.1 is the current version. How do I update?
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
Identifying iPod models
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318. -
I was sycing my ipod with my computer to get a new album and itunes prompted me saying that there was a previous account for the ipod or something and if I should carry on and deletle it or cancel the sync. I wanted the album so I clicked carry on and delete the account. When I checked my ipod afterwards all almost all of my music was gone exept for what I had just downloaded. This was thosands of songs that I had carefully picked over the years and now they are all gone. Someone please help me!!!
Get all that music back in itunes and sync again.
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I made a card using the iPhoto and when I click to buy it, it says that I did not fill all the frames with pictures and that I need to in order to purchase it, even though I did and have checked multiple times. Please help, it's for Mother's Day.
Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
LN -
When i try to open aperture, i get a box popup that says;
Warning-There was an error opening the database for the library “~/Pictures/Aperture Library.aplibrary”.
Can anyone help? I cannot accesss aperture. this is the 1st time this has ever happened...
thanks,Try running a repair on the library. Hold the command and option keys down while starting Aperture, this will open the repair window. Select Repair Library.
See Aperture 3: Troubleshooting Basics
If you still have problems post back
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