When i plug my ipod in it tries to sync but gets stuck on the back up stage.  HELP

When i plug my ipod in itunes loads etc then it states syncing, but it gets to stage 2 which is back up and wont get past that, ive left it on over night, reinstalled, checked my firewall etc and phones up itunes support with no success, Can any one help me? I have windows 7 with itunes 10.5 and ipod touch 4th generation with iso5 installed.
I have been trying to resolbe the problem for over 2 weeks now and have had my ipod replaced twice during this time.
thanks!!!

Have you tried completely uninstalling and re-installing iTunes using the instructions provided in this Apple support document?
http://support.apple.com/kb/ht1925
Were you able to remove all the previous backups in iTunes?
B-rock

Similar Messages

  • When I plug my Ipod in, it says that there was a malfunction in the USB...

    When I plug my Ipod in, it says that there was a malfunction in the USB deivce, and when I go to look at the drivers, it says no drivers are installed, and when I try to install/update them, it says that there is no better match.

    Not if you first do a sync and have iTunes make a backup. However, if your only copy of the iTunes data is in the Touch, then you need to first copy the data to a new iTunes Library using third-party software such as Phone To Mac.

  • I just bought a philips fidelio docking speaker and when I plug my iPod touch 4th gen it charges but dosent play music through the speaker.

    I just bought a philips fidelio docking speaker and when I plug my iPod touch 4th gen it charges but dosent play music through the speaker.

    Does Phillips say it will work with a 4G iPod with 6.1.5?
    Have you went to their support site?
    Which dock did you get?
    This one
    http://www.usa.philips.com/c-p/DS8500_37/-/specifications
    says only compatilbe with the 1G, 2G and 5G iPod tpouchs (as well as some other iOS devices)

  • For some reason when I plug my ipod into my comp itunes freezes but my ipod says it is plugged and when I plug it into a different comp it works. How can I fix this?

    For some reason when I plug my ipod into my comp itunes freezes but my ipod says it is plugged and when I plug it into a different comp it works. How can I fix this?

    Setesh, See if both computer has the same version of iTunes, if both are the same, then it is your PC, that has plug-ins which is in conflict it iTunes. ( normally it is the Antivirus or some plug-ins to beautify your screen)
    If it is different, most likely the other PC has an older version of iTunes, so you should downgrade your iTunes to that older version, which your iPod interface well with.
    Other probable causes,
    you are using the USB 1.1 port at the front of your PC, and not the USB2,0 port at the back of your PC. so switch to the back.
    Dont use any other USB devices, when you are syncing the iPod.
    Dont use any USH Hub.
    Have a nice day!

  • Corrupted, tried usual fixes but get stuck

    Okay, so last night I did my usual thing: plugged the Nano into the computer to give it an update, refresh my podcasts, etc. A message comes up saying my iPod could not be identified and needed to be unplugged then plugged in again. So, I do. Now it tells me the iPod is corrupted and needs to be recovered. So, it starts the "preparing iPod for recovery" thing. The little green bar moves to almost the end, then disappears. A message comes up saying "iTunes needs to prepare your iPod for recovery. Please leave your iPod connected.
    Except that it never had been disconnected.
    Still, I try again.
    And again.
    And again. This time using a newer cable.
    Same thing.
    So, it try the usuals, toggle Hold, Menu+centre button. Now I get a "Use iTunes to Restore" screen. So, I plug it in again and hit "restore" when it asks me to. Now it downloads an update and supposedly applies it, then tells me that the iPod will appear on my screen when it's ready.
    Except it doesn't.
    Green bar comes up telling me it's preparing iPod for recovery again.
    And we get stuck in the same loop as before. "...Please leave your iPod connected."
    Left it on overnight, charged it this morning, same deal.
    So...any other ideas? Or is it time to send it in?

    Well, that's weird.
    Never got around to reformatting, because on a hunch I decided to try uninstalling iTunes before I did, then just plain starting fresh.
    Once I'd restarted my computer (I've tried this multiple times since the problem started, so I doubt it was the restart itself) after uninstalling iTunes, I held menu+centre button again before connecting it to my computer, because everytime I've tried to connect without doing this first (since the problem started) has resulted in...well, nothing. This time, I plugged it in, and suddenly it showed me the select language screen, like nothing had ever happened except a reset to factory settings.
    All I can say is "***??"
    But at least I have my iPod back...for now (+eyes it suspiciously+)
    So, now I'll try dowloading iTunes again. Hopefully it all still works after that.

  • Bought app in order to sync itunes with a blackberry playbook.  Now Itunes will open on my computer but when i plug  my ipods in to charge or sync, itunes is not showing that they are plugged in. Cant charge or anything!

    Obviously not too smart with all this technology.  I puchased a Blackberry Playbook Tablet and wanted to sync my itunes music, so following directions on the Playbook, I downloaded this app - Daniel Bingham Itunes sync - and when I went to my pc, I pulled it up, plugged in my Playbook and it did sync all my music from my Itunes library to the Playbook.  However, now when I plug an ipod in my pc to charge or sync more music, my pc is not showing it recognizes any of my ipods being plugged in.  It makes no mention of any of my ipods being connected!  I also keep getting this "Found New Hardware Wizard" box that keeps popping up everytime I plug an ipod in - it originally showed up when I had Playbook plugged in to download all its info (I think) but it never completes, saying not compatible - so I click cancel. I have since clicked on remove New found hardware but it still pops up. Why does it continue to show with every Ipod now?  Any idea on what I can do to repair this situation?  Please help!

    You performed all of the steps outlined in this link?
    http://support.apple.com/kb/TS1567
    You uninstalled and reinstalled iTunes?
    GB

  • Had to reinstall Lion.  Backed up music to external hard drive.  When I plug in iPod msg says it's synced w/another iTunes library.  Do i "erase and sync" and re-add music from the hard drive?

    Had to reinstall Lion.  Backed up my music to an external hard drive.  When I plug in my iPod a prompt msg says it's synced w/another iTunes library and asks if I want to "erase and sync" (to what is now an empty library) or "Transfer purchases".  Do i "erase and sync" and re-add music from the hard drive once that's done?

    You just need to tell iTunes where the library is located. If you want it back on your internal drive, copy the entite iTunes folder. Follow the instructions below.
    iTunes: How to move your music to a new computer (Mac or Windows):
      http://support.apple.com/kb/HT4527

  • TS1425 itunes software locks up when I plug in ipod and it does not sync or appear in software?

    iTune Software locks up when I connect my iPod Classic and it does not recognize iPod is connected and does not sync musice as it use to.  Looking for ideas to try.  Running updated iTune software and have reset iPod?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    It also could be due to a defective Lightning cable. Other uses have had problems with the cable.

  • I have an iphone 3 and outlook 2010. I cleaned up all my outlook contacts and tried to sync but not all of the existing contacts on my phone show up in outlook. Is there a way to sync all numbers on iphone to oulook so I can clean them up from my desktop?

    I have an Iphone 3 and use Outlook 2010. I just recently tried to sync with my desktop using Itunes and once they were synced I cleaned up alot of the contacts using outlook but when I tried to sync them not all the information from outlook made it to my iphone. Additionally, there are a lot of contacts in my iphone that are not showing up in outlook. I have tried several things but nothing seems to work. Any ideas?

    So after looking a bit closer i have noticed that when i have the phone plugged into the computer it shows the songs but when i dont have it plugged in and i go so the song icon on the bottom of the music menu screen it says i have no songs!

  • Trying to sync but getting told i have 2 itunes librarys and need to remove my iphone from 1 library but i will then loose all my pics,songs ect

    i plug my iphone 4 into my laptop and try to sync but i just keep getting the message THIS IPHONE ALREADY HAS AN EXISTING ITUNES LIBRARY,REMOVE THIS IPHONE FROM THIS LIBRARY TO ACCESS PREVIOUS LIBRARY.
    I have 905 songs on my phone and only 5 of them show on my itunes library so if i remove my iphone from 2nd account i will loose 900 songs right,but without doing so i can no longer sync my phone to laptop...
    hope somone has some ideas of what im trying to explain and help me because its very annoying...thank you

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • My iPod won't turn on. It gets stuck at the "charging screen".

    I haven't used my iPod in almost a month and when I tried to charge it last night, it just wouldn't start.
    It's been charging for more than 12 hours now and it's still stuck at the "charging screen," that one where there's a lightning sign at the middle of an almost empty battery with little RED juice. You know what I mean.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • HT1296 My computer crashed. How do I get my voice memos back off my iphone to my itunes again? PLEASE help?  I've tried to sync, but they won't go back onto the program, they are just staying on the phone.

    I tried to upgrade from Windows 7 to Windows 8................BIG MISTAKE. I crashed my i5  4.8 with 8 gigs of memory and lost all of my voice memos in my i-tunes. I still have most on my i-phone 4s, but really need them on my computer for a court case. I reloaded my laptop, but when I synced my phone, it won't reload the old voice memos, just the new ones. How can I get it to reload, or "sync" the old memos back into itunes on my laptop?

    For everything else (including purchases) there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod Touch or iPhone. You'll find that they have varying degrees of functionality and some will transfer data (such as playcounts and ratings), movies, videos, photos, podcasts and games as well.
    A selection of iPod/iPhone to iTunes utilities:
    Senuti Mac Only (iPod Touch & iPhone compatible)
    SharePod Windows Only (iPhone and iPod Touch compatible)
    TuneJack Windows Only (iPhone and iPod Touch compatible)
    iPodRip Mac & Windows (iPhone and iPod Touch compatible)
    Music Rescue Mac & Windows (iPhone and iPod Touch compatible)
    iPod Music Liberator Mac & Windows (iPhone and iPod Touch compatible)
    iGadget Mac & Windows (iPhone and iPod Touch compatible)
    iRepo Mac & Windows (iPhone and iPod Touch compatible)
    iPod Access Mac & Windows (iPhone and iPod Touch compatible)
    TouchCopy Mac & Windows (iPhone and iPod Touch compatible)

  • How to fix an iPod touch that does not charge but gets hot in the lower back area?

    I have a 3rd generation iPod touch 32gb and it will not turn off, nor will it charge. Plugging in to my computer, iTunes does not even detected. Even if I leave it to charge, it does not detect it. The odd thing is that it get really hot in the lower back area of the iPod. It is hot to the touch, as though it were 80 degrees+. Anyway for me to fix this?
    The iPod is way out of warrenty, so I wonder if a Genius bar appointment will even help me. But I will give them a try.

    Replace the battery.  If that does not work, then system board is toasted...

  • I am trying to log into my account but get stuck at the login screen

    Whenever I try to log into my account it starts thinking for a minute or two and then brings me back to the login screen.Is there something wrong with the account access?

    There is a known problem and I am having exact same issue. Power cycling and internet cache does not fix the issue. When a connection to a server fails it has nothing to do with caching issues. It is a network issue on AT&Ts end in a localized region. It works in multiple towers in various locations but does not work where I am. I have reported this to AT&T.

  • TS1363 When I plug my ipod into the usb port of my desktop, It will not recognize that anything is plugged into it.  However it does recognize my flash drives, so trying to resolve my problem.  Please help...

    When I plug my ipod into my desk top my computer will not recognize the ipod in the usb port.  I checked my usb port with one of my flash drives and it works fine.  My ipod is in stuck in recovery mode, so has to be gone thru on itunes.  Please help me

    Yes, I think so...  But what's odd here (to me) is that it actually matters what song the iPod was playing before being connected to that USB port.  What happens if you connect the iPod when it is not playing any song?  It seem like either the car audio system knows where to look for the iPod's song files, or it doesn't. 
    If you have a USB flash drive, try putting a few song files on it, and connecting it to that USB port.  That's probably the primary reason for that USB port, so customer can attach USB flash drives with song files.  If that works, and you can properly browse and play songs from the USB flash drive, you should just get a $5 8GB USB flash drive, fill it with your "car songs," and leaving it connected to the car audio system.  That would be more convenient that remembering to connect and disconnect your nano all the time, and less wear-and-tear on the nano.

Maybe you are looking for

  • WebEx SSO with Microsoft AD 2008

    Hello Everyone, We are trying to setup our Microsoft AD to sync our accounts with WebEX Connect, using the SSO (Single Sign ON) We are only able to use the Domain credencials when we are inside on the corporate network and logging on the WebIM. Do we

  • Timer problem??help?

    Hi i have a 12 record db block on a form with 10 items but only four are text items..when the form runs the cursor automatically comes to the first of the four text items.. i want to create a repeating timer that will do some job on expiry, my requir

  • Plug-in needed for JDK 1.1.8?

    Hi! If i develop my applet with the JDK1.1.8. If i put this applet in a web page, do the clients need to download any plug-in to see that applet? Thanks in advance Nathan Rousseau

  • How to show the drill path in the analysis

    Dear Experts: I encountered this problem when designing OBIEE dashboard: I'm using OBIEE 11g. I ceated a new analysis and made it to show in pie chart view. It works fine regarts to the drill function, when I click a part of it, it automatically chan

  • Has anyone retrieved a value from a system Matrix from selecting the row

    Hi everyone, I am trying to retrieve the value of a cell from the first column of a matrix depending on which row the user has highlighted.  I can access the value from specifying which row to retrieve the value from but not from the user selecting w