When i plug my ipod into my laptop, it comes up as a new ipod. It says it can't sync and wants me to restore it to its original factory settings but I don't want to because I will lose everything.
When i plug my ipod into my laptop, it comes up as a new ipod. It says it can't sync and wants me to restore it to its original factory settings but I don't want to because I will lose everything.
You have no choice but to restore the iPod. You can restore from backup if y have one.
To restore from backup see:
iOS: How to back up
Similar Messages
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when I try to back up my iPad to the computer it gives me a message saying it can't sync and there is not enough room in iTunes library. How can I fix this? I need to back up iPad content to restore on a new one
juliefrombaton rouge wrote:
when I try to back up my iPad to the computer it gives me a message saying it can't sync and there is not enough room in iTunes library.
Pretty sure it doesn’t say there is not enough room in iTunes library because it is not backed up to the iTunes library.
What is the exact message? -
Hello I have just sold my I phone 4s on eBay I did a factory reset restoring it back to its origanal settings ready for next user now they are asking for my passwords and apple i d , which have my bank account details on! What do I need to do please help
See if the information in this support document helps you. This is in addition to what deggie provided. It explains in a little more detail. http://support.apple.com/kb/TS4515
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When i plug my itouch into itunes a message comes up saying this ipod can not be used because apple mobile device service is not started. How do i fix this? Any tips?
This should work:
How to restart the Apple Mobile Device Service (AMDS) on Windows -
when i plug my iphone into my laptop to sync with my itunes its keeps saying "this iphone cannot be used because the apple mobile devise is not started" anybody know why this is??/
Type "apple mobile device service" into the search bar at the top of this page by "Support" and read the resulting articles.
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I currently have the iphone using imei is 013428003820386. I'm using normal. When I plug the phone into the laptop to copy the photos to your computer system requires update to the latest version. I agree to the machine but when the update requires activation by icloud account. I logged in with my account but still not activated and security. My account is being used to send mail me this log. I respectfully request that you can help me to reactivate my phone. Thank you very much. I swear this is my phone and I have been using previously. Thank you, thank you
Don't post personal details on a public user to user technical support forum where nobody can help you.
If you want help, then contact Apple directly, but not here on a public user forum. -
When I plug my iPad into my laptop it doesn't pick it up on iTunes?
When I plug my iPad into my laptop it doesn't pick it up on iTunes?
You did not state what OS you are running ... so for Windows
iOS: Device not recognized in iTunes for Windows - Support - Apple
For Mac OS X
iOS: Device not recognized in iTunes for Mac OS X - Support - Apple
Only for Mac OSX 10.6
Mac OS X v10.6: iOS device not recognized in iTunes after restart -
My Iphone 4 crashed and I lost my entire contact list. I restored it to original factory settings but in trying to restore my data from my laptop via Itunes.. this was the feedback: Itunes could not restore the Iphone Dr Johnny Siu Chong because the Iphone refused the request.
I cannot get help from Apple support because i am being asked to supply the serial number which is stored on the phone and I cannot restore my data in the first place. I am reluctant to "Set up as a new Iphone" since I don't know whether if I do I may not then be able to access my data from Itunes...
Please advise what to do. I did not see any tutorials on Youtube to help me with this.
I look forward to an early response.Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David -
I have a computer with windows 8, when I plug in IPOD Touch, get message can't download pictures, no music library appears or icon. Any suggestions?
Hello,
I am currently an owner of an Ipod Touch 4th generation. I see you are having problems with your Ipod/Ipad/Iphone, so I will try to find a solution to your problem.
Hard Reset: Hold down the Sleep/Wake and Home buttons for at least 10 seconds or until Apple logo appears
Make sure you have Itunes downloaded
Make sure Itunes is the latest version
Hope that helps!
If none of the above solutions work, can you please respond back ASAP as I will try to find another solution to your problem (This might even help others with the same problem!)
Cheers!
Pizza98704 -
So randomly my ipod crashed and when i turned the ipod on again it was all white and blurred. Part of the screen is up to speed but the other half is slow. Already tried turning it completely off and restoring it on the computer
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. Also, if you have IOS-7, read this. -
When playing music from Ipod in my car, music suddenly stops and message appears to restore in iTunes. After a few minutes, it starts to play again. I hear a click and the apple logo shows on the screen. Any ideas??
You may need to do a Restore in iTunes.
Clicking sounds from an iPod that has a hard drive is probably not a good thing. It is possible that your iPod's hard drive is becoming unreliable. -
How can I restore my iPad Air to factory settings as I don't have internet on my laptop. After I erased everything from settings. It shows to restore n update through Apple server. Pls help!
Without internet connection there is no way for you restore the iPad.
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I restored my Ipad 1 to factory settings, but now my pc windows cannot recognize it, even my itunes what should i do?
This is normal. Set up the iPad as new. It will prompt the update.
You may finalize the setup with restore from previous backup. -
trying to restore my iphone 3g to factory settings but as the restore mode almost finishes it says error 1015 help?
Your phone was jailbroken. Buy a new one.
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My photos from my photos stream all deleted when i plugged my iphone into my laptop
i had over 900 photos and i plugged my phone into my laptop so it would charge and later that night when i checked my photos i only had 100 left and last week it did it again,is therre a reason they delete?
check your setting in iTunes>your phone>photos (menu across the top)
if you are importing photos
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