When I plug my zen micro into my

the zen micro media explorer tells me "The device is not connected to you pc. Please connect your Zen Micro to the computer'.
I've not used it for a while and I may be doing something stupid, but has anybody any idea why this may be?
Thanks

What about MediaSource is that working?
Is the player listed in Device Manager with a driver version when you connect it's
What firmware are you using, v or v2?

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