When I powered my phone back on all I see is the Itunes logo and THE USB plug. What can I do?
I powered my phone down to reset it but when I turned it back on all I get is the Itunes logo with a USB cord. When I logo into ITunes on my laptop it is telling me that the phone is in restore mode and wants to restore it but at the same time delete all of my data. Since I cannot get into my phone to do a bacup, I will lose everything. Any suggestions??
AT this point all your data is already gone.
IF you been backing up regular you can restore from that last backup.
Similar Messages
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My iphone is no longer working I have black screen with a picture of the itunes logo and a USB cable. When I try to connect my iphone to itunes the device is not detected, can anyone help me? I desperatley need my phone back
I have had a 3GS for 2+ years. After upgrading to IOS 4 (now 4.3.5) I began having problems. In the past week, my screen went to the itunes logo and USB cable twice -- unprovoked -- just found it sitting there like that! I connected to itunes and it did restore from a backup but it is a major inconvenience. I am also searching for answers, but better back-up regularly!
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I was trying to transfer itunes to my macpro from my iphone 4 and the phone froze up with the itunes logo and a usb cord looking like its suppose to plug into the itunes.. Now my phone wont go past that screen and i cant use the phone at all... Help if you can?
Contacts are designed to be synced to a supported application on the computer or a cloud service.
Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created. -
My iPod touch is off and wont turn on because it has the itunes logo and a usb pointing to it, so when i looked it up online, it says i have to restore it but i don't want to because i don't want to lose all my pictures. What can I do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
When i plug in my iPhone to itunes so i could restore because i found it, itunes gives me error code 2009. on my iPhone, all that is displayed on the screen is the itunes logo and a usb cable saying to connect it to itunes. Help please?
Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. -
I have just tried to update my ipod touch and the update failed but it has locked my ipod. All I get is a picture of the itunes logo and the usb lead. I am unable to get the ipod to move and I don't know what to do. I think I should be recompenced by Apple if I have to pay to get it fixed!
The logo is saying connect it to your computer with iTunes installed on the computer. I assume when yo do this that the iPod is not seen in iTunes. to make iTunes appear try:
- Resetting the iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Place the iPod in recovery mode. See:
iPhone and iPod touch: Unable to update or restore
- Place the iPod in DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If the iPod appears in iTunes restore the iPOd. If not I would make an appointment at the Genius Bar of an Apple store. -
hi there, I need help .. I have 2 gen ipod touch and I restore my ipod around 11:00 pm and now its 1:20 am and on my screen its the iTunes logo and the usb cord and when I plug my charger in my laptop .. iTunes comes up and this what it saids "iTunes has detected an ipod recovery mode. you must restore this ipod before it can be used with iTunes" so what do I do.. do I let my ipod died right out & then try it .. because I restore it ,... it was beening to slow... so please help me ?
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I awoke this morning to find my iPhone 3g in recovery mode. I tried rebooting, charging, and when I connected to iTunes it gave me a message saying I had to finish recovery first. My screen shows the iTunes logo and the USB cable. Any ideas?
http://support.apple.com/kb/HT1808
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My iphone went blank and when I plugged it into outlet the screen shows the itunes logo and a picture of what looks like the charger. I tried to reset it and it does not respond. Can anyone help?
That screen means it has gone into recovery mode. You need to connect to a computer running iTunes by following the instructions in http://support.apple.com/kb/HT1808 for the procedure of recovery mode connection.
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All i see is an itunes icon and a usb wire
when i plug in appletv, all i see on the tv is a round itunes icon with a usb cable undernieth. can't change the screen and reset does nothing. any idea what this means?
I have the same issue and it's really upsetting that it was such a cryptic message. Couldn't they just display: "you need a micro usb cable to update your firmware" go to this URL "helpuful URL" for instructions. This product has been really annoying in that it doesn't feel; apple. The serial number required a microscope to read and is black on black. I know you can use TV to get the serial number but not if it's displaying the itunes logo and usb info-image. Apple! this waisted 2hrs of my life and likely another two hrs to get the micro USB from a computer store and figure the rest of this out.
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My ipad is frozen when i try to turn off or on it just shows the itunes logo and the plug in icon
My ipad is frozen with a itunes icon and the plug in icon I can not turn it off or on When I try to it just comes right back to the itunes and plug in icons
It is in Recovery mode and needs to be connected to a computer running itunes.
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my phone is locked, I tried to hard boot, nothing is working. I have the i tunes logo on the screen with the plug showing, but I can not get away from the screen, what do I do?
Same thing happened to me last week had to update than said some sort of error so it told me to restore I did that and it said restore couldnt be completed !! So I called my service provider and I had to press the circle button and the power button and hold for 15 seconds while still plugged in to the comp , than to try and restore and than update !! And it worked !! Hope that helps!!
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My phone is not coming on except for the usb cord showing in the screen with an Itunes logo after doing an update that I received on line when putting my phone into the station for the night, I saw that there was an update so I said yes. Then this happen. Could someone please help me here, because I do not want to restore or I will lose everything I have with numbers and music in my library. Please advise and respond to me. I use my phone for work as well and can not get the contacts up or anything except for this itunes and usb showing on the screen.
Thank you,
DianaHi there briana_webb82,
You may find the troubleshooting steps in the article below helpful.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W. -
I downloaded the update to my phone and now it won't go beyond the Itunes screen?
Happen on my iPad. When I plugged it back in to iTunes I got a message that it needed to restore. I tried restoring and got "Fatal Error 20008". At that point I called Apple. They are shipping me a new iPad.
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After I tried to download the latest operation system for my iphone 4s I got the message about my phone being in recovery mode. I went about the copying the software then the message "could not be restored reeor 3014 appeared What can I do to get my phone working again??? Please help
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.
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