When I pre ordered midnight memories on itunes i didn't get the digital album with it. how can i get it?
When I pre ordered Midnight Memories on itunes I didn't get the digital album with it. How can I get it?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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Thanks for the question. The following article may help to answer any questions you have regarding Complete My Album:
iTunes Store: Complete My Album Frequently Asked Questions (FAQ)
http://support.apple.com/kb/HT1849
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ITunes quit unexpectedly while using the CoreAudio plug-in. How can I fix this?
It will not start at all. Logging in as guest and trying to start iTunes gives the same error. Any suggestions?
Process: iTunes [1712]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.2.1 (11.2.1)
Build Info: iTunes-1121011002001001~1
Code Type: X86-64 (Native)
Parent Process: launchd [230]
Responsible: iTunes [1712]
User ID: 501
PlugIn Path: /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
PlugIn Identifier: com.apple.audio.units.Components
PlugIn Version: 1.10 (1.10)
Date/Time: 2014-05-25 09:08:50.657 -0700
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 1D73BCBA-BA8C-1618-3682-56A3DD8289F8
Crashed Thread: 0 iTunes main Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (Code Signature Invalid)
Exception Codes: 0x0000000000000032, 0x0000000115484a10
kernel messages:
-4 sec CODE SIGNING: cs_invalid_page(0x1000): p=1716[ksadmin] final status 0x0, allowing (remove VALID) page
-5 sec CODE SIGNING: cs_invalid_page(0x115484000): p=1712[iTunes] final status 0x1000200, denying page sending SIGKILL
-5 sec CODE SIGNING: process 1712[iTunes]: rejecting invalid page at address 0x115484000 from offset 0x65000 in file "/System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio" (cs_mtime:1400774764.0 == mtime:1400774764.0) (signed:1 validated:1 tainted:1 wpmapped:0 slid:0)
-5 sec CODE SIGNING: cs_invalid_page(0x10a7c9000): p=1714[ReportCrash] final status 0x0, allowing (remove VALID) page
-5 sec CODE SIGNING: cs_invalid_page(0x1000): p=1715[ksadmin] final status 0x0, allowing (remove VALID) page
-12 sec CODE SIGNING: cs_invalid_page(0x1000): p=1660[ksadmin] final status 0x0, allowing (remove VALID) page
-13 sec CODE SIGNING: cs_invalid_page(0x1000): p=1652[ksadmin] final status 0x0, allowing (remove VALID) page
-13 sec CODE SIGNING: cs_invalid_page(0x1000): p=1658[ksadmin] final status 0x0, allowing (remove VALID) page
-14 sec CODE SIGNING: cs_invalid_page(0x1000): p=1632[GoogleSoftwareUp] final status 0x0, allowing (remove VALID) page
-24 sec CODE SIGNING: cs_invalid_page(0x10e0e9000): p=1300[loginwindow] final status 0x1000a00, denying page sending SIGKILL
VM Regions Near 0x115484a10:
__LINKEDIT 000000011541c000-0000000115420000 [ 16K] r--/rwx SM=COW /System/Library/PrivateFrameworks/CoreADI.framework/Versions/A/CoreADI
--> __TEXT 0000000115420000-00000001155f2000 [ 1864K] r-x/rwx SM=COW /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
__DATA 00000001155f2000-0000000115611000 [ 124K] rw-/rwx SM=PRV /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
Thread 0 Crashed:: iTunes main Dispatch queue: com.apple.main-thread
0 com.apple.audio.units.Components 0x0000000115484a10 AUScope::GetElement(unsigned int) const + 0
1 com.apple.audio.units.Components 0x000000011542bb18 AUHAL::UpdateStreamFormats() + 202
2 com.apple.audio.units.Components 0x000000011542a548 AUHAL::SelectDevice(unsigned int) + 946
3 com.apple.audio.units.Components 0x0000000115429953 AUHAL::AUHAL(ComponentInstanceRecord*, unsigned int, bool) + 877
4 com.apple.audio.units.Components 0x000000011544ce9f APFactory<AUOutputLookup, DefaultOutputAU>::Construct(void*, ComponentInstanceRecord*) + 29
5 com.apple.audio.units.Components 0x000000011544de52 ComponentBase::AP_Open(void*, ComponentInstanceRecord*) + 78
6 com.apple.audio.toolbox.AudioToolbox 0x00007fff8c93346f APComponent::NewInstance(ComponentInstanceRecord*&) + 391
7 com.apple.audio.toolbox.AudioToolbox 0x00007fff8c92df7a _AT_AudioComponentInstanceNew + 105
8 com.apple.iTunes 0x000000010ea4546c 0x10e5d2000 + 4666476
9 com.apple.iTunes 0x000000010ea44006 0x10e5d2000 + 4661254
10 com.apple.iTunes 0x000000010f0e1b62 0x10e5d2000 + 11598690
11 com.apple.iTunes 0x000000010f0e1978 0x10e5d2000 + 11598200
12 com.apple.iTunes 0x000000010ed46617 0x10e5d2000 + 7816727
13 com.apple.iTunes 0x000000010ed45d46 0x10e5d2000 + 7814470
14 com.apple.iTunes 0x000000010ed47a8f 0x10e5d2000 + 7821967
15 com.apple.iTunes 0x000000010ed47a17 0x10e5d2000 + 7821847
16 com.apple.CoreFoundation 0x00007fff97253e0c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
17 com.apple.CoreFoundation 0x00007fff971478dd _CFXNotificationPost + 2893
18 com.apple.Foundation 0x00007fff8f3387ba -[NSNotificationCenter postNotificationName:object:userInfo:] + 68
19 com.apple.AppKit 0x00007fff8db05cfe -[NSApplication finishLaunching] + 440
20 com.apple.AppKit 0x00007fff8db05813 -[NSApplication run] + 128
21 com.apple.iTunes 0x000000010ef0f150 0x10e5d2000 + 9687376
22 com.apple.iTunes 0x000000010e94f060 0x10e5d2000 + 3657824
Thread 1:
0 libsystem_kernel.dylib 0x00007fff8c835e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff916c4f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff916c7fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8c836662 kevent64 + 10
1 libdispatch.dylib 0x00007fff90567421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff90567136 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8c835e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff916c4f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff916c7fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8c835e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff916c4f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff916c7fb9 start_wqthread + 13
Thread 5:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8c831a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c830d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff971a7fc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff971a75e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff971a6f25 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff9725c811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010e5ed52b 0x10e5d2000 + 111915
7 com.apple.iTunes 0x000000010e5d7472 0x10e5d2000 + 21618
8 libsystem_pthread.dylib 0x00007fff916c3899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff916c372a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff916c7fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000008 rbx: 0x0000000000000000 rcx: 0x0000000000000009 rdx: 0x0000000000000d4d
rdi: 0x00007fe45900dac8 rsi: 0x0000000000000000 rbp: 0x00007fff5162d030 rsp: 0x00007fff5162d028
r8: 0x000000096c70636d r9: 0x00007fff5162cf00 r10: 0x0000000000000020 r11: 0x0000000000000257
r12: 0x0000608000016800 r13: 0x00007fff5162d0b8 r14: 0x00007fe45900de78 r15: 0x0000000000000001
rip: 0x0000000115484a10 rfl: 0x0000000000010246 cr2: 0x0000000115484a10
Logical CPU: 2
Error Code: 0x00000014
Trap Number: 14
Binary Images:
0x10e5d2000 - 0x10fd2afef com.apple.iTunes (11.2.1 - 11.2.1) <00736FA9-3EEA-39C4-A524-E00C8C7DD2F2> /Applications/iTunes.app/Contents/MacOS/iTunes
0x11011b000 - 0x11019bff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <346D1F7E-A1E7-3A53-9DEF-3D22885079C8> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x110225000 - 0x110250ff7 com.apple.avfoundationcf (2.0 - 138.2) <51DDFF2A-EEE3-327F-996B-A53954E7E23E> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x11028d000 - 0x1105cafef com.apple.iad.iAdCore (1.0 - 1) <DEC4133E-928D-38FF-8207-F9BC3D79A372> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
0x1106a4000 - 0x1106a8fff com.apple.agl (3.2.3 - AGL-3.2.3) <9851E4CC-DA6B-3AF4-9B06-61BAC289572D> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x1106af000 - 0x1106b2fff com.apple.iPod (1.7 - 20) <9B9FD104-A8EE-3884-8610-B06700AC344E> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x1106b9000 - 0x1109e5ff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x110a14000 - 0x110a4bff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x110a60000 - 0x110b36fe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x110b5a000 - 0x110b9dff7 +libgnsdk_submit.1.9.5.dylib (1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x110d75000 - 0x110d77ff7 com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x110d7c000 - 0x110d80ffd com.apple.audio.AppleHDAHALPlugIn (2.6.1 - 2.6.1f2) <E5405175-7735-3F30-97ED-F44645033DC7> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x1114d6000 - 0x112241ff7 com.apple.CoreFP (2.6.12 - 2.6.12) <AF25F685-326D-3DFE-9367-21895C69BD1D> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x1152e2000 - 0x115419ff7 com.apple.CoreADI (2.9.2 - 2.9.2) <BC14122C-8508-3B0A-90F8-A16B1A9517E4> /System/Library/PrivateFrameworks/CoreADI.framework/CoreADI
0x115420000 - 0x1155f1fff com.apple.audio.units.Components (1.10 - 1.10) <F74A9407-DDB5-3C4F-A051-47643871ED93> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x7fff6614b000 - 0x7fff6617e817 dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
0x7fff8bd6a000 - 0x7fff8bfc4ffd com.apple.security (7.0 - 55471.14.4) <1D5DA20E-DB48-3E1D-9BF5-BAA694192B25> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8c013000 - 0x7fff8c013fff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff8c075000 - 0x7fff8c0fdff7 com.apple.CorePDF (4.0 - 4) <92D15ED1-D2E1-3ECB-93FF-42888219A99F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff8c0fe000 - 0x7fff8c100fff com.apple.SecCodeWrapper (3.0 - 1) <DE7CA981-2B8B-34AC-845D-06D5C8F10441> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff8c101000 - 0x7fff8c10dff3 com.apple.AppleFSCompression (56 - 1.0) <5652B0D0-EB08-381F-B23A-6DCF96991FB5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff8c140000 - 0x7fff8c276ffc com.apple.WebKit (9537 - 9537.75.14) <81BB019D-78E2-3CD9-B148-5F5EA5357D2B> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff8c2ac000 - 0x7fff8c37dfff com.apple.QuickLookUIFramework (5.0 - 622.7) <13841701-34C2-353D-868D-3E08D020C90F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff8c3a6000 - 0x7fff8c3f9fff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff8c3fa000 - 0x7fff8c401fff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8c402000 - 0x7fff8c415ff7 com.apple.AppContainer (3.0 - 1) <BD342039-430E-39FE-BC2D-8F97B557548E> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff8c41c000 - 0x7fff8c44bfd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff8c493000 - 0x7fff8c493fff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8c494000 - 0x7fff8c496ff3 libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
0x7fff8c4a4000 - 0x7fff8c508fff com.apple.datadetectorscore (5.0 - 354.4) <37093186-6019-3071-8D67-F3EF429F8F08> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8c513000 - 0x7fff8c7e7fc7 com.apple.vImage (7.0 - 7.0) <D241DBFA-AC49-31E2-893D-EAAC31890C90> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff8c815000 - 0x7fff8c81fff7 com.apple.AppSandbox (3.0 - 1) <9F27DC25-C566-3AEF-92D3-DCFE7836916D> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff8c820000 - 0x7fff8c83cff7 libsystem_kernel.dylib (2422.100.13) <498AEBD7-4194-3CF2-AA16-D5D03FFBD8C0> /usr/lib/system/libsystem_kernel.dylib
0x7fff8c83d000 - 0x7fff8c991ff3 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <69B273E8-5A8E-3FC7-B807-C16B657662FE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8c992000 - 0x7fff8ca54ff5 com.apple.CoreText (367.20 - 367.20) <B80D086D-93A9-3C35-860E-9C3FDD027F3B> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff8cab5000 - 0x7fff8cab9ff7 libGIF.dylib (1043) <AF0FE71A-27AB-31E0-8CEA-BC0BF2091FA8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8cda3000 - 0x7fff8cdecfff com.apple.CoreMedia (1.0 - 1273.54) <CAB7303A-9AB2-317A-99C3-BEAA8AE8764B> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff8d5ae000 - 0x7fff8d5b3fff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
0x7fff8d5de000 - 0x7fff8d603ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff8d62d000 - 0x7fff8d6a0fff com.apple.securityfoundation (6.0 - 55122.1) <D5AA4461-7406-3054-875D-0EDA3A6030EA> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff8d849000 - 0x7fff8d856ff4 com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff8d857000 - 0x7fff8d85eff8 liblaunch.dylib (842.90.1) <38D1AB2C-A476-385F-8EA8-7AB604CA1F89> /usr/lib/system/liblaunch.dylib
0x7fff8daec000 - 0x7fff8daedfff com.apple.TrustEvaluationAgent (2.0 - 25) <334A82F4-4AE4-3719-A511-86D0B0723E2B> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8daee000 - 0x7fff8e664ff7 com.apple.AppKit (6.9 - 1265.20) <D2A7AF23-0FEA-3D7D-9CF5-B4E262224577> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8e712000 - 0x7fff8e71dfff libkxld.dylib (2422.100.13) <67D079F8-6C48-3F42-9FBE-26F1ADA03DC4> /usr/lib/system/libkxld.dylib
0x7fff8e71e000 - 0x7fff8e757ff7 com.apple.QD (3.50 - 298) <C1F20764-DEF0-34CF-B3AB-AB5480D64E66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8e758000 - 0x7fff8e767ff8 com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8e768000 - 0x7fff8e783ff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x7fff8e784000 - 0x7fff8e8a6fff com.apple.avfoundation (2.0 - 651.12.1) <FF001F98-E198-3B1D-A7EB-A8C48E6E34A3> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff8e8d4000 - 0x7fff8e8d5ffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
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0x7fff94472000 - 0x7fff952c4ffb com.apple.WebCore (9537 - 9537.75.14) <B43801D5-1BD9-3385-B028-39E2A346D064> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
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0x7fff95321000 - 0x7fff95329fff libMatch.1.dylib (19) <021293AB-407D-309A-87F5-8E782F46753E> /usr/lib/libMatch.1.dylib
0x7fff9532a000 - 0x7fff95332ff7 com.apple.AppleSRP (5.0 - 1) <ABC7F088-1FD5-3768-B9F3-847F355E90B3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff95394000 - 0x7fff95395ffb libScreenReader.dylib (333.11) <11D709B9-AA71-3B2C-9F06-F7CDD5B05574> /usr/lib/libScreenReader.dylib
0x7fff9540a000 - 0x7fff95423ff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff95424000 - 0x7fff954b0ff7 com.apple.ink.framework (10.9 - 207) <8A50B893-AD03-3826-8555-A54FEAF08F47> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff954b1000 - 0x7fff954f0fff libGLU.dylib (9.6.1) <AE032555-3E2F-3DBF-A26D-EA4576061605> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff954f1000 - 0x7fff957c1ffc com.apple.CoreImage (9.2.8) <1509987F-5671-3AE3-91C7-18E952ED90C7> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff957c2000 - 0x7fff957c6ff7 libheimdal-asn1.dylib (323.92.1) <CAE21FFF-5763-399C-B7C5-EEBFFEEF2242> /usr/lib/libheimdal-asn1.dylib
0x7fff957c7000 - 0x7fff957c7fff com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff957c8000 - 0x7fff957cbfff com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff957cc000 - 0x7fff95984ffb libicucore.A.dylib (511.32) <A7CE7DAD-D3AD-36A2-BE4F-25C5F21FADBB> /usr/lib/libicucore.A.dylib
0x7fff959f3000 - 0x7fff95a40fff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <608D91BD-9D88-3FAB-9A06-24C1DAEA092D> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff95a41000 - 0x7fff95a42fff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x7fff95aeb000 - 0x7fff95bafff7 com.apple.backup.framework (1.5.3 - 1.5.3) <088FEDED-BF5C-33F4-A51A-646C8149BDAA> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff95bb0000 - 0x7fff95bc7ff7 com.apple.CFOpenDirectory (10.9 - 173.90.1) <EBC0A1F2-9054-3D39-99AE-A3F655E55D6A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff95bc8000 - 0x7fff95e29fff com.apple.imageKit (2.5 - 774) <AACDE16E-ED9F-3B3F-A792-69BA1942753B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff95e2f000 - 0x7fff95e38ff3 libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
0x7fff95e39000 - 0x7fff95e3cfff com.apple.TCC (1.0 - 1) <32A075D9-47FD-3E71-95BC-BFB0D583F41C> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff95e63000 - 0x7fff95f2efff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff95f2f000 - 0x7fff95f39ff7 com.apple.ProtocolBuffer (1 - 182.1.3) <82E68598-A8AA-3AF1-843E-2A64F19472D4> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff95f3a000 - 0x7fff9607bfff com.apple.QTKit (7.7.3 - 2826.19) <E634E6EC-2C7A-3F86-997B-CFC5D9F89E6B> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff9607c000 - 0x7fff960caff7 com.apple.opencl (2.3.59 - 2.3.59) <044485A4-A50C-34CE-A1F9-35A50CC68313> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff960f1000 - 0x7fff960f6ff7 com.apple.MediaAccessibility (1.0 - 43) <D309D83D-5FAE-37A4-85ED-FFBDA8B66B82> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x7fff960f7000 - 0x7fff962a4f27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x7fff962c6000 - 0x7fff963f4fff com.apple.syncservices (8.1 - 722) <E4639527-E481-312D-8407-884737D4E605> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x7fff96812000 - 0x7fff96860ff9 libstdc++.6.dylib (60) <0241E6A4-1368-33BE-950B-D0A175C41F54> /usr/lib/libstdc++.6.dylib
0x7fff96861000 - 0x7fff96890ff7 com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <404369C0-ED9F-3010-8D2F-BC55285F7808> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff96891000 - 0x7fff968f7fff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff968f8000 - 0x7fff968f9ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff968fe000 - 0x7fff96ba8ff5 com.apple.HIToolbox (2.1.1 - 698) <A388E773-AE7B-3FD1-8662-A98E6E24EA16> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff96ba9000 - 0x7fff96bbffff com.apple.CoreMediaAuthoring (2.2 - 947) <F1886A05-1C29-3F88-88C0-4A1013530AD1> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff96bc0000 - 0x7fff96bccff7 com.apple.OpenDirectory (10.9 - 173.90.1) <256C265B-7FA6-326D-9F60-18DADF5F3A0E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff96bce000 - 0x7fff96bd7fff com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <383FB557-E88E-3239-82B8-15F9F885B702> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff96e63000 - 0x7fff96ea4fff com.apple.PerformanceAnalysis (1.47 - 47) <7B73DFF4-75DB-3403-80D2-0F3FE48764C3> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff96eee000 - 0x7fff97136ff7 com.apple.CoreData (107 - 481.3) <E78734AA-E3D0-33CB-A014-620BBCAB2E96> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff97137000 - 0x7fff9731cfff com.apple.CoreFoundation (6.9 - 855.16) <A63E680E-E4B2-368B-8564-9DBE0D8DDB91> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff9731d000 - 0x7fff9735fff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff97360000 - 0x7fff9736afff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff9736b000 - 0x7fff9739afff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff9739b000 - 0x7fff973ecff3 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <BF4C2FE3-8BC8-30D1-8347-2A7221268794> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff9747a000 - 0x7fff974a1ffb libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
0x7fff974af000 - 0x7fff974caff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x7fff974df000 - 0x7fff974dfffd com.apple.audio.units.AudioUnit (1.10 - 1.10) <68B21135-55A6-3563-A3D6-3E692A7DEB7F> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff974e0000 - 0x7fff974eaff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff974eb000 - 0x7fff97504ff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff97507000 - 0x7fff975bfff7 com.apple.DiscRecording (8.0 - 8000.4.6) <CDAAAD04-A1D0-3C67-ABCC-EFC9E8D44E7E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff975c0000 - 0x7fff975cefff com.apple.opengl (9.6.1 - 9.6.1) <B22FA400-5824-36AF-9945-5FEC31995A0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff975d2000 - 0x7fff97631fff com.apple.framework.CoreWLAN (4.3.3 - 433.48) <7F86A7C3-7B7D-3CD7-9758-CA74FB4DE2CC> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff97632000 - 0x7fff9763bffd com.apple.CommonAuth (4.0 - 2.0) <32BA436F-6319-3A0B-B5D2-2EB75FF36B5B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff9763c000 - 0x7fff97666ff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x7fff97667000 - 0x7fff9766bff7 libsystem_stats.dylib (93.90.3) <4E51D5B0-92A0-3D0D-B90E-495A1ED3E391> /usr/lib/system/libsystem_stats.dylib
0x7fff976b5000 - 0x7fff976e5fff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff976e6000 - 0x7fff97701ff7 libPng.dylib (1043) <23D2DAB7-C9A9-392F-989A-871E89E7751D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff9774a000 - 0x7fff97879fef com.apple.MediaControlSender (2.0 - 200.34.4) <FC24EC8D-2E46-3F76-AF63-749F30857B96> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff9790d000 - 0x7fff9790dfff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff9790e000 - 0x7fff97910fff com.apple.Mangrove (1.0 - 1) <72F5CBC7-4E78-374E-98EA-C3700136904E> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff97911000 - 0x7fff97929ff7 com.apple.GenerationalStorage (2.0 - 160.3) <64749B08-0212-3AC8-9B49-73D662B09304> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff97bed000 - 0x7fff97d1dff7 com.apple.desktopservices (1.8.3 - 1.8.3) <225BEC20-F8E0-3F22-9560-890A1A5B9050> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff97d1e000 - 0x7fff97d26fff libsystem_dnssd.dylib (522.90.2) <A0B7CF19-D9F2-33D4-8107-A62184C9066E> /usr/lib/system/libsystem_dnssd.dylib
0x7fff97d27000 - 0x7fff97d62fff com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff97d63000 - 0x7fff97d77fff com.apple.aps.framework (4.0 - 4.0) <2D42DCDD-055E-3EE1-97F8-FC447B495D3E> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff97dae000 - 0x7fff97e5eff7 libvMisc.dylib (423.32) <049C0735-1808-39B9-943F-76CB8021744F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff97e5f000 - 0x7fff97eaafff com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff9813f000 - 0x7fff98475fff com.apple.MediaToolbox (1.0 - 1273.54) <E11683F7-BB60-37EB-98B6-BD519D93CB30> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff984d3000 - 0x7fff9852cfff libTIFF.dylib (1043) <D7CAE68F-6087-3B40-9CB8-EC6DB47BF877> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff9852d000 - 0x7fff988a4ff6 com.apple.JavaScriptCore (9537 - 9537.75.12) <C3A7612F-34CC-3547-B01C-522D255B69ED> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff988a5000 - 0x7fff988d2ff2 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <43A137C4-3E72-37DC-945F-92569C12AAD4> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff988df000 - 0x7fff98960fff com.apple.CoreSymbolication (3.0.1 - 141.0.5) <20E484C4-9F0E-3DF6-BB27-D509859FF57A> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff98961000 - 0x7fff98978ffa libAVFAudio.dylib (32.2) <52DA516B-DE79-322C-9E1B-2658019289D7> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x7fff98d12000 - 0x7fff98d1bfff com.apple.DisplayServicesFW (2.8 - 360.8.14) <816A9CED-1BC0-3C76-8103-1B9BE0F723BB> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff98d1c000 - 0x7fff98d23fff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x7fff98de1000 - 0x7fff99700f43 com.apple.CoreGraphics (1.600.0 - 599.23.13) <3A1952C7-1D67-3DEC-A5AB-5399FF4F2A92> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff99701000 - 0x7fff9970eff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x7fff998e5000 - 0x7fff99936fff com.apple.QuickLookFramework (5.0 - 622.7) <17685CEC-C94B-3F83-ADE1-B24840B35E44> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff99937000 - 0x7fff99960ff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
0x7fff99961000 - 0x7fff999c4ffb com.apple.SystemConfiguration (1.13.1 - 1.13.1) <2C8E1A73-5AD6-3A7D-8ED8-D6755555A993> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 3147
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=257.4M resident=169.5M(66%) swapped_out_or_unallocated=87.9M(34%)
Writable regions: Total=79.9M written=13.6M(17%) resident=15.5M(19%) swapped_out=0K(0%) unallocated=64.4M(81%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 140K
Kernel Alloc Once 4K
MALLOC 61.5M
MALLOC (admin) 32K
Memory Tag 242 12K
STACK GUARD 56.0M
Stack 10.1M
VM_ALLOCATE 2396K
__DATA 35.8M
__IMAGE 528K
__LINKEDIT 68.8M
__TEXT 188.6M
__UNICODE 544K
mapped file 41.3M
shared memory 4K
=========== =======
TOTAL 465.8M
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD HTS547575A9E384, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: Hub
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: USB Laser Mouse
USB Device: Display Audio
USB Device: Apple LED Cinema Display
USB Device: Display iSight
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: HDD
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1Restart the computer in safe mode. Certain caches maintained by the system will be rebuilt.
Safe mode is much slower to start up than normal.
When the login screen appears, restart as usual (not in safe mode) and test. There's no need to log in while in safe mode.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t start in safe mode. In that case, ask for instructions. -
I lost all my music that I purchased from Itunes. I would like to know how to get all the music that is purchased back? I do not have anything backed up but I have the invoices for all the songs.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519 -
Example is facebook as soon as I get to the log in page it fills in my password even though I have never asked it to remember my password. I am afraid to do other sites on my mac because others use it and i don't want them accessing my bank accounts. How do i make sure that it won't?
Some sites use cookies to remember login details. Delete the cookies for the site, and when you next log in check for a setting similar to "Remember me" or "Always keep me logged in" and make sure that it is not selected. For details on deleting cookies see https://support.mozilla.com/kb/Deleting+cookies
-
Each time i want to send a SMS to a new phone number not registerd in contacts, the historical list appears.
How can I reset this list and clean it ?Open a Write window. If all the toolbars are missing press the alt key to make the menu bar appear.
From the menu bar select View-Toolbars and turn the missing toolbars back on. -
Need help to get access to iTunes store. I bought an iTunes card bor buying on iTunes store.
I forgot the answers for security questions, how can I reset them and get the access back to the iTunes store?If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
Ordered a pre-order and got charged still when cancelled pre-order
I pre-ordered the new example album of "Live Life Living" but then cancelled the pre-order but yet I have been charged 99p for one of the songs off the album and I want to know why?
Hello, ChrisJets.
Thank you for visiting Apple Support Communities.
This can happen if an song in a pre-order album is released before the full album is released. Here is some more information regarding pre-orders.
Some pre-orders include songs that are available for download immediately. When you pre-order, you will be charged only for these songs and you will receive them immediately.
iTunes Store: About pre-orders
http://support.apple.com/kb/ht5714
Cheers,
Jason H. -
When I pre ordered my iphone 6 i was told I was going to get an additional 1 gig of data per month for a year. It even shows it on the receipt i received with the phone. When will I see that reflected on my account. I have had my new phone for a week and used tons more data than usual and am hoping that will save me this month.
concretedonkey, I'm glad you were able to take advantage of this offer when you ordered your new iPhone 6. I can certainly review your account to ensure this was added for you. Please reply to the direct message I have sent you.
AndreaS_VZW
Follow us on Twitter @VZWSupport -
I cancelled a pre-ordered book on my iTunes account, but in my iBooks it still says pre-ordered. The iTunes account is the same as the account on my phone. How do I get it to not be pre-ordered on my iPhone?
Thank you that has resolved it for me, how do I give you the Green tick to say you are a legend???
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