When I pull up the PDF file and got to tools there is no "Form" to edit etc to try and make a fillable form

When I pull up PDF in Adobe Acrobat to make an existing form a fillable PDF form under "Tools" there is no "Form" area that comes up?

Yes, I have this exact same issue. It happens almost every day but other times it works fine. I haven't tried the speaker thing yet so will try that next time to see if I can at least talk to them somehow. Mine is an iPhone 5
If anyone knows the cause or how to stop it, I'd really appreciate it!

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