When I purchase a movie it never seems to load even though I have a strong wifi connection
When I purchase a movie it never loads and the countdown is usually hours
Welcome to the Apple Community.
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
Similar Messages
-
About an hour ago, I purchased Real Racing 2 from the Mac App Store for $12.99, but since then it has not downloaded one bit, even though I have a stable wifi connection. The money has already been taken from my account as well. What should I do?
Just to make sure, open Mac App Store and click Purchases. Can you pause the download and restart it?
-
When closing Firefox, after reopening it, my tabs are gone, even though I have Firefox set to remember session. However, after several hours and opening and closings of Firefox, it will open tabs from the old session, for no apparent reason.
You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox profile folder that store session data.
Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox profile folder.
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Multiple_profile_files_created
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).
In case you are using "Clear history when Firefox closes":
*do not clear the Browsing History
*Tools > Options > Privacy > Firefox will: "Use custom settings for history": [X] "Clear history when Firefox closes" > Settings
*https://support.mozilla.org/kb/Clear+Recent+History
Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords. -
I'm using bridge cc2014 on my mac and when I go to open photos, it opens on PS6 even though I have PS CC. How do I change the default?
Change File Associations in Mac OS X
-
When I try to download a song onto my iPad from iTunes Match, my iPad says "Cannot connect to the iTunes Store" even though I have a perfect Internet connection.
Try a power cycled of the iPad.
-
my ibook author is not showing preview and when i click preview it is saying ibook not installed even though i have latest ibook installed on my ipad mini and i am on ios 8 can any one please suggest something
What happens when you click the "Download" button for Mountain Lion? Do you get any response (error messages, etc.) from the Mac App Store?
Clinton -
Mail is suddenly not allowing me to save Mail messages (nor attachments) to my hard drive. Insists that the location is read-only, which it's not (I've checked and rechecked the folder permissions). I'm the only person who uses my computer. Anyone else having issues? Mail has also been quitting off and on lately; never used to crash -- ever.
System 10.9.3.The method of resetting the Home folder preferences posted by Linc Davis might help you:
Linc Davis
Re: Reset Home Folder Permissions and ACLs not working?
This helped meRe: Reset Home Folder Permissions and ACLs not working?
Apr 30, 2014 10:06 PM (in response to plcmms)
Triple-click anywhere in the following line on this page to select it:
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR..; sudo chown -R $UID:staff ~ $_; sudo chmod -R u+rwX ~ $_; chmod -R -N ~ $_; } 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take a few minutes to run, or perhaps longer if you have literally millions of files in your home folder. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal. -
When I open Pages the template chooser doesn't open even though i have chosen that in preferences
In Pages preferences, I have chosen to open the template chooser window, but for some reason when I open Pages, it continually opens in a finder type window and I have to choose "new document" and then I will get the template chooser window...is this correct?
Thank you so much, Picas! I was going crazy thinking I had corrupted some preference...I am new to Macs!
-
I have no idea how to solve this problem. Are there any suggestions?
I have an new iPad that I updated over WiFi, but I could not update my iPod Touch over Wifi for reasons unknown. The download kept stalling at the "preparing software" stage so I used iTunes on my Mac to update the iPod Touch.
Either keep trying, or resign yourself to the fact that you just may have to use a computer. -
I'm new to iPad mini and uv I'm trying to get a movie I purchased to where I can watch it offline but when I click the option to download and watch offline it keeps giving me and error with download try again later I have a good wifi connection ??
You have a "good WiFi connection". What does that mean exactly? Can you send and receive email and are other internet related activities working OK for you? Have you tried restarting or rebooting your iPad? Sometimes that helps. If nothing else, it's a good place to start.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
When I purchased a movie it sayed it was assisted with an Apple ID
When I purchased a movie it sayed it was associated with an Apple ID and I. Pis use another Apple ID in 90 days
Read what diesel vdub said above your post:
Enter the correct Apple ID and passcode.
There is no way to bypass the Apple ID activation.
For more info:
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818?viewlocale=en_US&locale=en_US
http://support.apple.com/kb/TS4515 -
I was billed for a rented movie that never completely down loaded and I never was able to view. How do I get reimbursed???
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
I have saved My Google Chrome bookmarks as HTML and want to import them into my mozilla bookmarks, when I go to import HTML it seems to load something but when I go back to check my bookmarks in mozilla they are not there. I would like to use mozilla more often then Chrome so I need please help keeping my Chrome bookmarks.
@Carolyn:
Yes, I did search before but restricted it to the past month, because I had the feeling that it’s worse now since the update to 5.1.10, but I may be wrong.
It seems this is an old and unsolved common problem.
@andy:
“Top Sites” is hot, but I’ve never used that funny dots without any mouse-over text.
After deleting (before starting Safari) it’s restored by a default TopSites.plist, it seems these cookies
- are only reloaded when viewing the Top Sites (?)
- are not among my reappearing cookies, I have never seen such a cookie / cache on my system before (e.g. expedia, orbitz, monster, usatoday, disney, craigslist).
And Top Sites would not explain why the Web Inspector has different infos regarding use of cookies and local storage than Safari’s “Privacy” tab.
After playing with deleting TopSites.plist, without surfing, suddenly I have ”121 cookies or other data” at Safari’s Privacy tab, nearly all are listed as “Cache” or “Cache, Cookies” but the Web Inspector doesn’t show any of them, only my google.co.uk items.
---> Thanks, I’ll send a feedback to Apple. -
My problem is my Macbookpro mid 2010 with OSX 10.7.5 seems to turn off or logs off before timemachine is finished with the backup even though I have changed settings for energy management to "never" shutdown when plugged in to an outlet?
I had this problem on an IMac and I finally found a solution in an unlikely place. The problem was a security setting. I don't remember right this moment the exact setting and I am not on that machine right now but when I am I will try to retrace my steps to the fix. In the meantime check your security settings and any browser or browser extensions for computer log off settings. These settings are intended to prevent unauthorized use and incidentally screw up your backups. Hope this helps.
-
for some reason osx mountain lion has disappeared from my purchases and now when i want to install mountain lion on another mac with the same apple id it wants to charge me for the program even though i have already purchased it. what do i do?
Open the Mac App Store on the other Mac and in the Quick Links sign into your account. See if the Mountain Lion purchase is among hidden apps in the iCloud area of your account info.
Maybe you are looking for
-
Webutil HOST and NO_SCREEN option
How can I hide the DOS window that open on the client side when I use webutil's HOST command? I would like to be able to do the same thing as when using the NO_SCREEN option with forms' HOST command. It is not very nice for the user to see little bla
-
Hi. My fonts are defaulting to Arial Bold Italics in Safari and Arial Italics in Mail. Even typing this message they have turned to Arial Bold Italics. A little help will be appreciated Thanks
-
Moving around in a j scroll pane.
I have a JTextArea inside a JScrollPane and I'm trying to get the scroll pane to goto a certain line number that I want by using: TA.setCaretPosition(10*linenumber);the linenumber is the line number the user enters and then the 10 is just the pixel i
-
Hi, I am using Oracle 8.0.5.0 and am trying to compile a C++ program using the OCI. I am using RedHat Linux v5.1 with g++ egcs version 2.90.27. This is my library and object list from the makefile: ORALIBS = -lnetwork -lclient -lnetv2 -lncr -lgeneric
-
Ready to take it one higher ...need advice on best way to get more audio in
Nearly ready to upgrade to LP7...need advice on more gear. Longtime Logic user, my old rig running with an Audiowerk 8 card (dont laugh too hard please, its worked great for years! ). Now, after purchasing a MBP and LE7 ... how best to upgrade even f