When I purchase a movie it never seems to load even though I have a strong wifi connection

When I purchase a movie it never loads and the countdown is usually hours

Welcome to the Apple Community.
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.

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