When i purchased this application my credit card balance was 30 USD , i have downloaded it on itunes , then on my iphone , but my credit card balance became 26 USD , so 4 USD were deducted . Whatsapp price is 0.99USD , so where are the 3 USD ??
plz reply
First, please be aware that everyone here is just a fellow user. You are not communicating with Apple when you post in these forums..
Anyway, go to the Purchase History and review your purchases to make sure that you should indeed have the balance left you think you should. iTunes doesn't always refresh the balance it shows, if you are referring to a credit balance in the iTunes Store, so it's possible you spent the money and it just wasn't being reflected in the display. This display error can usually be corrected by logging out of the iTunes Store and then back in.
If after viewing the Purchase History you confirm that you should have more balance left, send a message to the iTunes Store customer service department through the contact form you'll find by selecting the most applicable section of their Support page (select the Contact Support link and follow the instructions) and explain the problem to them.
Regards.
Similar Messages
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I inadvertently purchased this application
Customer First Name : Антон
Customer Last Name : Крейдин
email : [email protected]
Web Order # : MHQV48G2BK
Support Subject : I inadvertently purchased this application.
Sub Issue : Accidental purchase
Comments : iTunes Account Name: [email protected]
Platform : iTunes/11.0.1 (Windows; (Build 9200)) AppleWebKit/536.27.1
Song Name : Modern Combat 4: Zero Hour
Comments :
In russian: я купил это приложение случайно. In english: I inadvertently purchased this application.
RE:
Dear Антон,
Our records show that the purchase in question, order MHQV48G2BK, has not yet been processed and your credit card or payment account has not been charged. We are unable to proceed until we receive payment.
iTunes will continue to try to get authorisation for the outstanding balance for the next seven days. Until this balance is paid in full, you will not be able to make any new purchases from the iTunes Store. The best way to resolve this issue is to contact your financial institution and advise them of the unpaid purchase. Please also make sure your billing information for the iTunes Store matches your financial institution's records exactly. Once the payment has been processed, we can investigate your concern further.
Alternatively, you can purchase an iTunes Gift Card and redeem it on your account to pay the outstanding balance.
I realise it may be frustrating to pay for this purchase before we can investigate the problem you reported. However, I can't proceed without first receiving payment in some form.
Sincerely,
Sue
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/Purchases made from the iTunes Store are final. There are usually no refunds.
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In "purchases" while in my App Store, Mountain Lion says, "an error has occurred" and the green 'download' button is grey and I cannot re-start the download. I was abroad when I purchased this app and during download, my internet connection was lost. At the time, Apple was still offering the e-chat, so I did that and the man was very helpful and it was a quick fix, so my download button turned green again, and I was able to begin the download. BUT during the download, I was kicked offline once again, and I decided to wait until I was back in the USA. I will go in to an Apple store and ask assistance, but if there is something I am missing, I'd like to try that first. Thanks in advance for any advice.
Welcome to the support forums.
Please ask this question in the Mac App Store forum where they can better assist you. -
Where are the actual Aperture files located? Only in the application? I am transitioning to Lightroom and would like to only move some of the files. Advice appreciated. Also anyone know how to transfer in with edits? Using iMac, OS X, most recent Aperture and Lightroom 5.7 with plugin for Aperture.
Define "the Aperture files".
Read this concise guide.
The files you imported into an Aperture Library can be exported (at any time, and repeatedly) using the command "File ▹ Export ▹ Originals". Your Originals are never altered. What went in is what comes out.
Adjustments and changes to the metadata that you made since creating an Image in Aperture by importing a file are saved to a text file. This file is combined, on-the-fly, with the Original to create the Image that you see in Aperture. There is no file saved to disk that is the full-size Image. Thumbnails are saved, and Previews are saved. These are JPG files, almost always smaller than the Original. They are not substitutes for the Image for the use you have.
When you need a file of an Image to use in another program, you export the Image from Aperture. "Export" means "Make me a file of this Image according to these file specs I'm providing". The way to get files of your adjusted Images is simple: create them by exporting. Specify "Original size", and use a loss-less image-file format (e.g. TIFF 16-bit) if you want to retain as much visual information as possible.
Search the Web for information about transitioning from Aperture to Lightroom. Note that I say "transitioning". You cannot move a database from one format to another without significant changes, and likely some loss of information. Adobe provides a tool and some instructions. I strongly recommend working out the process step-by-step, and then proceeding with first a few Images, then a bushel-ful, and stopping to use the first few, the the bushel-ful, before committing your entire collection to the process.
As always, never use any computer file without having a back-up.
We have seen mixed reports here of the success of the LR tool that creates a LR database from your Aperture database.
If you want to carefully define the process, and test and refine it, use the excellent process-development, analysis, and execution program inShort.
Sadly, there is not and can never be a good, thorough re-positioning of the digital assets in your Aperture Library to become digital assets in a LR database. Just as a metaphor for any user contemplating transitioning to another digital asset manager: that would be like digging up a house in one country, planting it in a hole in another country, and expecting to be able to use the toilet and the sinks, turn on the lights, cook dinner, and sleep soundly.
HTH,
Kirby. -
Hi, when you redirect traffic to the CWS service for scanning, do you redirect the real traffic this way or is it a mirrored copy of the traffic ?
If all traffic is redirected to the Cloud, where are the Cisco datacenters located. Good to know I guess, since you don't want to avoid to much of latency
/JanToddy, see [http://news.cnet.com/8301-30685_3-20004620-264.html?tag=mncol;txt]
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Where are the files for the Backups that show up in About This Mac - Storage?
Where are the files for the Backups that show up in About This Mac - Storage?
My new Macbook Pro 13 retina has 1TB flash drive. But despite my TimeMachine being in a TimeCapsule my Macintosh HD shows 277 Gb of space has Backups. What is this for? How can I delete it?OS X Lion and newer Mac OS X versions create local snapshots in portable Macs if Time Machine is enabled. See > http://pondini.org/TM/30.html
You don't have to worry about. They are stored in a kind of volume named "MobileBackups", but they appear as stored in your hard drive. To delete them, open System Preferences > Time Machine, and turn off Time Machine. Then, turn it on. However, you don't need to delete them, as they will be deleted when your hard drive gets full -
When you sync your iPhone 4S with a windows computer , where are the contacts backed up to
When you sync your iPhone 4S with a windows computer , where are the contacts backed up to
Take a look at this Apple doc -> iTunes: About iOS backups
It shows the locations of backups and how to use them with iTunes. -
My Mac has been a little slow, so I figured that I should make sure that I have enough storage capacity on my Hard Drive (HD). In doing so I realized that my HD is missing 100GB of space capacity. I thought that my HD was supposed to at least 499.25 of available space.
When using "About this Mac", it clearly shows that I only have 384.99 GB of capacity.
Where are the other 100 GB? I should mention that I recently deleted a partition for that same amount of storage. That has to have something to do with this? Can you help me?
About My Mac:
OS X Yosemite
Version 10.10.1
MacBook Pro (15"-inch, Early 2011)
Processor: 2GHz Intel Core i7
Memory: 4GB 1333 MHz DDR3
Dish Description: TOSHIBA MK5065GSXF MediaDiscrepancy in calculating space between Finder and Disk Utility
“Finder does not take into account the Backups/ local snapshots,
but disk utility includes them.”
http://pondini.org/TM/30.html
Disk space / Time Machine ?/ Local Snapshots
Local backups
http://support.apple.com/kb/ht4878 -
PowerPoint parsing into Captivate 8 issues - where are the Adobe personnel to get this right?
In Captivate 5.5 I can import PowerPoint slides without any problems, BUT in Captivate 8 the parsing is TERRIBLE (even in high fidelity) leaving me with this result:
I have checked the size of the PP page vs the size of the Captivate software simulation video. I have imported it into an existing capture, I have started a new PowerPoint project and I have imported it into a new Blank project. Nothing works! The parsing is still terrible.
I have now read a number of Forum posts about problems with importing PP into Captivate 8 - NONE of which had answers.
So my real question here is: where are the actual Adobe staff members to answer this question and FIX THE PROBLEM! I have a contract to make videos for a company and I will lose my contract if I cannot produce good quality work.
This is NOT GOOD ENOUGH!!!!Lilybiri
You are a star! Thank you so much for the link.... I will certainly write to them.
And hopefully someone from Adobe management will see this and consider actually paying some of the generous users who contribute so much to this Forum, at least a stipend... Especially as Adobe is being paid good money for the software.
The response that I had to problems with Articulate Storyline is outstandingly good. Yes, they do have a general forum which is quite helpful but when I need specific help, their support is excellent. Eg. At about 1am on New Year's day I had a query about transferring my program from one computer to another. Thinking I would only get an answer a few days later I was really surprised when five minutes later I received an email telling me exactly what to do and inviting me to online chat if I still had a hassle.
I also belong to other Forums for various paid-for software that I use and although many of the people who answer in the space are just fellow users, their super-users (who are always around) are actual developers and are paid by the software provider to help the people who have bought their software.
So why can't the mammoth Adobe do the same?
Cheers
Ann -
I must re-install HDD, but when tried to install application DVD with iPhoto,there was a error message, could not instal it again,
I have LION 10.7.3.
How can install application DVD again?
thanks
DimitarI've asked the hosts to move this post to Lion.
Here is a better place for you Lion posts.
https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion?view=discussi ons
What is HDD?
How to install most applications from DVD.
Place dvd in dvd drive.
Double click on dvd image if a folder didn't appear.
Double click on application icon in drive folder.
follow instructions.
Robert -
Hey when ever i download and install Itunes then i open it says error finding folder please re download and I tried a tons of times and it didnt work. Does anyone know how to fix this?
Hi Beege140,
I have an article for you that will help you address this launch issue with iTunes:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
I have an older Mac Pro (2006). I want to install Boot Camp and Windows. I have installed a boxed Snow Leapord on the machine. And it says the download of the Boot camp drivers cannot continue because they are not available. But at that point I have not inserted a windows disk, so how does it know i have XP?
So it appears I am limited to Windows 7? And where are the Windows 7/Boot Camp Drivers? On the OS disk?
Finally, since I have necer considered Windows 7 before, I assume there are no compatability issues with mainstream applications that were running in XP?
Thank you.You're welcome
Just remember to reformat the partition (bootcamp partition) to NTFS with the windows installer, ensure to pick the correct partition. -
When target DB is down in which table is the data from source is stored, also where are the error messages stored in ODI( I am not getting any error message in E$_TARGET_ANI_TEST).
When i am running the interface i am getting the below error against the errored step
"ORA-01045: user ABC lacks CREATE SESSION privilege; logon denied."
Only E$_TARGET_ANI_TEST is created with no data. No such tables like C$_0TARGET_ANI_TEST, I$_TARGET_ANI_TEST are created and also data is not inserted in the target table TARGET_ANI_TEST.Hi,
I have checked that only E$ table is created. C$ and I$ table are not created ( I have selected my target schema as the part for the staging table).
All the parameters for dropping the tables are selected as "<default>:false".
I am importing the following KMs with the following parameters:
1) CKM Oracle
DROP_ERROR_TABLE
:false
DROP_CHECK_TABLE
:false
CREATE_ERROR_INDEX
:true
COMPATIBLE
:9
VALIDATE
:false
ENABLE_EDITION_SUPPORT
:false
UPGRADE_ERROR_TABLE
:false
2) LKM SQL to SQL
DELETE_TEMPORARY_OBJECTS
:true
3) IKM SQL Incremental Update
INSERT
:true
UPDATE
:true
COMMIT
:true
SYNC_JRN_DELETE
:true
FLOW_CONTROL
:true
RECYCLE_ERRORS
:false
STATIC_CONTROL
:false
TRUNCATE
:false
DELETE_ALL
:false
CREATE_TARG_TABLE
:false
DELETE_TEMPORARY_OBJECTS
:true -
WHERE ARE THE INSTRUCTIONS ON HOW TO POST TO THIS ...
The Community feature is utterly USELESS -- USE UNFRIENDLY -- GUESS YOU DON'T WANT ANYONE TO USE THIS FEATURE -- WHERE ARE THE INSTRUCTIONS ON HOW TO POST????
Any help would be greatly appreciated and hopefully reduce my frustration. Thanks so much!
Edited to conform with the Community Guidelines and Etiquette
Duplicate information removed.Hi, maggilizx,
Here is the link to the information, which appears on the first page of the Community, a screen shot of which is below.
http://community.skype.com/t5/News-Announcements-and-Special/Welcome-to-the-Skype-Support-Network/ba...
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often! -
How many sign-on's are included when I purchase Photoshop and Illustrator? Can more than one person have access on separate computers?
You have 2 activations and the licenses is tied to you personally and you only. You cannot let other people use your software (unless they are family).
Mylenium
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