When I put my 4th gen iPod Touch in my iPod dock it makes the sound and charges but when I play music it is silent. Help?

The volume slider at the bottom disappears, so it is connected and my iPod dock will play music on my old 4th Gen iPod Touch. My new iPod will play fine through headphones, the internal speaker and one other iPod dock I have tried. I have restarted it (home and lock keys), reset and backed it up and this problem existed when it was on iOS6 (have updated it to iOS6.1 - problem still exists). Any help or suggestions welcome!!

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                 
iOS: How to back up           
- Restore to factory settings/new iOS device.
However, sometimes an iOS update will break conpatibility and you will have to wair for an update to either the iOS or the dock firmware.

Similar Messages

Maybe you are looking for

  • How do i use WinAMP on the new itunes

    Well i have an Alienware laptop and i know theirs a WinAMP plugin i installed but with the new itunes layout i don't know how to get to view ==> Visualizer and so on so yeah can someone help?

  • Key figure values vary each time the report is run by different users

    Hi All, We are facing a unique problem, here it goes : Different users are getting different values for the same key figure, when executing the same query  on the same selection conditions.Each time, user executes the report, he is getting varying va

  • Memory errors in ST22 when trying to run report

    Hi all, Connection details: BW query using the MDX driver method. My report starts getting timeouts when I reach a certain number of attributes. Only one field is a navigation attribute but I get the error even if I totaly exclude that field from my

  • Zen V - Do I have to install the softwa

    I just want my year old to drag music files from the cd or my hard dri've to the Zen. Can I use WinXP to delete/format the Zen and then just copy music to it using Windows Explorer. Thanks - L.

  • JHeadStart with E-Business 11i

    How can I deploy JHeadStart to E-Business 11i? My oracle application is v11.5.9, AS is v1.0.2. V1.0.2 is not in Support Matrix.