When i put my phone on speaker phone or try to do a video I cannot hear anything
I have an iphone 4, when I put my phone on speaker, try to facetime, or do a video you cannot hear any sound. Is there any way to fix this?
Hey kdudley1983,
Thanks for using Apple Support Communities.
Sounds like you are not getting sound from your speaker. Take a look into this article, it is a good resource for this issue.
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Have a nice day,
Mario
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Welcome to the Apple Support Communities!
I understand that you are having microphone issues on your iPhone when you place a call to someone and they cannot hear you unless you activate the speaker function. In this situation I would recommend the steps in the following article to help isolate and resolve the situation.
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http://support.apple.com/kb/ts5183
Resolve the issue
Follow these steps, testing after each.
Make sure nothing is plugged in to the jack connector.
Make sure nothing is blocking any of the microphones (refer to the pictures below to find your device's microphones). Check for these:
Dirt or debris
A screen protector or case
When you're holding your phone next to your ear, make sure you don't block the microphone with your fingers or shoulder and make sure to speak into the microphone
Turn the iPhone off and then on.
Update to the latest version of iOS.
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