When I put the phone to my ear the display stays on.  ***, Help!

When I put the phone to my ear the display stays on. ***, Help!
The phone goes on hold, mute etc...

Are you using a case that may be blocking or partially blocking the iPhone's proximity sensor?
If you are using the case, remove the case to see if the same occurs without the case.
If you are using a case and the same does not occur without the case, you need to get a different case that is specifically designed for your iPhone model taking into account where the light and proximity sensors are located which is different for the first generation iPhone and 3G/3GS.

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