When I re-installed iTunes, it said it did not pass the "Windows Logo" testing for Windows XP. It did not install everything because of this. How do I fix this?
This is why it does not recognize my iPod Classic (it can't sync my iPod because it can't be found). Why does the Windows Logo test fail for Windows XP when trying to re-install iTunes?
On an XP system, that can indicate trouble with the Windows OS dlls associated with Cryptographic services.
I'd first try the fixit from the following Microsoft document.
You cannot install some updates or programs
Similar Messages
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my macair won't turn on. when I try to turn it on, the white screen appears. But instead of the apple logo, there is a flashing folder that has a question mark on it. how do i fix this?
Try this.
Erase and Reinstall OS X
Note: This will delete all data on the disk. Back up important files before continuing.
Erasing and then reinstalling OS X can give you a fresh start, making your computer exactly as it was whenever you received it from Apple. This can solve various problems such as corrupt system files.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
Press the Power Button to turn on the computer.
Press and hold both the R and Command (⌘) keys on the keyboard until the Recovery partition loads.
Select Disk Utility and then choose Continue.
Select your startup disk (Macintosh HD by default) from the left.
Select the Erase tab.
Choose the Format pop-up menu and choose Mac OS Extended (Journaled), enter a name for your disk, and then click Erase.
After the disk is erased, choose Disk Utility > Quit Disk Utility.
Select Reinstall OS X and then choose Continue.
Follow the instructions.
I hope I solved your question.
Austin -
I downloaded a show on itunes and it will not play the last 15 minutes. It just stops and will not go any further. What can I do? I am using a pc.
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
Itunes 7.6 update not passing windows logo testing for compatibility
I have tried to update itunes 3 times. It downloads fine but when it gets to the installation part, I get a warning from windows saying that this software has not passed the windows logo test for compatibility and that if I proceed with the installaton, The system may get impaired. So I stop installation, but eventually I have to update itunes. My ipod gets updated but itunes is not. Lately I've been having problems with my ipod acting buggy. Is this familiar to anyone? Why is this happening and what do I need to do? Thanks!
With that particular message, it might be worth checking through the techniques from the following Microsoft document:
(MS) You cannot install some updates or programs -
how can i fix my iphone i can't update or download apps, when i try it tells me toput my credit card info and i do but when i push done it tells me my payment has been declined, but why do i have to pay to update or download free apps. How can i fix this?
You must contact iTunes support to get the problem resolved.
http://www.apple.com/support/itunes/contact/
If there is a problem with your account or payment info, you cannot
download anything (including free apps or updates) until the matter
is resolved.
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552 -
when FF restarts my "browser.newtab.url" has been HIJACKED, it works fine if i reset it BUT on restart its back were it was ? HOW CAN I FIX THIS ? have reset it 20 times works fine while program FIREFOX Runs if program or OS shuts down its HIJACKED AGAIN.
there must be a file or location that is ONLY USED ON LAUNCH, That has been modified or hacked.
small clinch that is driving me nuts.
Thanks RMYWhat is "browser.newtab.url" changed to?
Knowing that may lead us to a solution as to what Malware your PC is infested with. -
When song list is printed from play list in Itunes for inserting into CD jewel case, the song list is compressed and is indecipherable. Did not have this problem prior to latest software change.How can I fix this ?
Can you play the song in iTunes?
If you can't the song file is probably corrupt and needs to be replaced. -
when downloading itune update on my PC (vistia)it says, error getting security: C:\Users\shawn\AppData\roaming\Microsoft\InrternetExplorer\Quick Launch\GetLastError:87, how do i fix this
As you can see below, when I right click, I have no such option. In the User Account Settings, I'm operating as the "System Administrator".
Any other suggestions? -
when i click upgrade my ipod touch wont upgrade...its a 1.1.5 and i want to upgrade it...how can i fix this ?
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
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what should i do??
give me message error 7 for itune and error message 126 for windwos works fine until i did updates yesterday.Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (If this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
recently i updated my itunes and since it comes up with a message saying the disc is locked and i dont have permission to open the itunes folder. Has anyone else had this issue?
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
I have already tried to delete and reinstall itunes, but the same thing is happening.
Hi kitkat330!
Here is an article for you that I believe will help you troubleshoot this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
I really need help.
You can not go any further without intervention from the previous owner.
Find My iPhone Activation Lock: Removing a device from a previous owner
iCloud: Activation Lock -
Time Machine doesn't restore my Business Folder in Mail, which is empty after I installed Mavericks. It will restore just the folder but nothing in it. What am I doing wrong? Also, Time Machine doesn't go back more than about a year. I thought it would do better than that.
Michael - Thanks! I used my wife's iBook, and it did indeed allow me to restore it there.
Unfortunately, now when I plug my nano into my Cube, it is still telling me that some of the tunes don't copy onto my iPod (in fact, none of them do) because I don't have the current software, and to install the latest by going to apple.com, blah, blah, blah.
I DO indeed have the latest software and both iTunes and my Cube recognize the nano. I just can't get it to copy them onto it.
Does anyone have an idea as to what I can do to actually get MUSIC to play ut of this thing! I've had it for a week and a half, and something as simple as getting tunes to load onto it is proving to be the hardest process ever! Arggghhhh!
The only thing I could think of - and this was late last night, was tha looking at the specs of iTunes 5.0.1, is that it requires a 500MHz processor - and my Cube only has a 450 MHz PowerPC G4 processor - Can anyone tell me if this is the problem? -
When in the TAB Racing site at a particular race I click on Form to access the form guide for that race. Instead of the form guide I get an error message " Java Script Void " This has only started recently and not as a result of anything I have done ..... HELP !!!
Delete the song from your library and re-download it from the Purchases section of the iTunes Store.
http://support.apple.com/kb/PH12491
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