When I recently upgraded to Firefox 9.0.1, whenever I try to print from the internet, the printing is in greyscale, not in black ink and the color is in half-tones. Please tell me what to reset . Thanks..

I can't get my printer to print from the internet in full color and black inks. It only comes out in greyscale, or half the amount of color.

Thanks for your help Matt, but after trying the "Reset Printer setting" and "reset all printer settings" instructions, I am still unable to print in full ink from Firefox. I have to go to Safari and print anything I want from that browser. Any other advice you can send me to? I should have not upgraded my Firefox. I was doing it to apply for jobs as I couldn't get into a few sites. Thanks again!

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Apple, I downloaded a app from tongbu (minecraft pe) and it ask for my Apple ID details and then the app crashed I am scared that it will get my Apple ID and use it on my credit card please tell me what should I do but I don't want to factory reset .

Hi I downladed minecraft of tongbu, and it asked for Apple ID, it crashed I think it is used to get Apple ID and use it on MY credit card please tell me what to do. I do not want to factory reset because I have a lot of gaming progress, tell me what should I do, I beg you.

Hello there wkertisrags,
It sounds like you are concerned about your Apple ID security. I would start by resetting your Apple ID password with this article:
Apple ID: Changing your password
http://support.apple.com/kb/ht5624
You can also add some enhanced security with Two-Step Verification, and here is some more information on that:
Frequently asked questions about two-step verification for Apple ID
http://support.apple.com/kb/ht5570
If you feel your account data or security has been compromised you may want to reach out to our Account Security team with this article:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Take care,
Sterling

HT1390 Hi, I rented 4 movies last night which I have been charged for however seem to have disappeared from my iTunes. I have not watched any of them or opened them. Can you please tell me whats happened?

Hi, I rented 4 movies last night which I have been charged for however seem to have disappeared from my iTunes. I have not watched any of them or opened them. Can you please tell me whats happened?

While we all have MacBooks in this forum most of us don’t have Lion. There's a Lion Support Community where everybody has Lion.You should also post this question there. https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion

HT204088 you have taken 1.58 from my debit card and i do not know why. There is no history for it. Please tell me what it is for

You have taken 1.58 from my debit card and i do not know what for. There is no history for it. Please tell me what it is for. Thank you

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple, we won't know.
Have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If not then you can contact iTunes Support via this page and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201441 I updated my iPad yesterday. I put a pass code but I hv forgotten the pass code and now I cannot access my iPad please tell me what to do so Ivan access my iPad

I Forgot my pass code to access my iPad please tell me what to do

Follow the instructions here > iOS: Forgotten passcode or device disabled after entering wrong passcode

Icloud calendar. When I try to print from any of my devices, all I get is a black screen..the background of the icloud main site. Need to print. How do I get it to print?

I use calendar in icloud all the time but when I try to print it all I get is a dark background....like the dard barkground on the main screen when accessing icloud. This happens on all devices...iphone, ipad and PC. Cant figure out how to get it to print for me. Any suggestions?

Welcome to the Apple Community.
Print from the calendar application on your PC, not from the iCloud.com web portal.

When I plug in my iPad 2 to my laptop to sync, it says "the file iTunes library itl" cannot be read because it was created by a newer version of iTunes. Can someone please tell me what this means? How do I correct it? Thanks!

When I plug in my iPad 2 to my laptop to sync, it says "the file iTunes library itl" cannot be read because it was created by a newer version of iTunes. Can someone please tell me what this means? How do I correct it? Thanks!

The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes".
Try the following user tip:
Empty/corrupt iTunes library after upgrade/crash

When i sync videos it shows the ipad could not be synced because connection to ipad is reset can anyone please tell me what to do

can anyone please tell me what to do
when i sync it says ipad connection was reset
is it my computer's problem or is it the ipad's
i use windows xp and itunes 11.1.5

How are you trying to sync? Wifi or by connected to the computer. The answer will tell which connection is lost.

I have downloaded Photoshop Elements and all went well. When I went to open, it opens fine but is unreadable. I have a Mac and my flash player is up to date. Can you please tell me what I am missing?

I have downloaded Photoshop Elements and all went well. When I went to open, it opens but the content is unreadable. I have a Mac and my flash player is up to date. Can you please tell me what I am missing?
Thanks,
Nikki

I did try to uninstall and reinstall. It messed up my computer. I had to "RESTORE" from the prior days backup. This was not helpful at all. I'm used to losing all my stuff when I connect to iTunes, that's a whole other issue, but now I'm completely banned from any updates to my phone at all. Geeze.......

The camera app on my iphone 4S is crashing and while using the rear video cam black wavy lines are appearing but only when exposed to flurescent light in addition to the front cam... can any one please tell me what is happening???

the camera app on my iphone 4S is crashing and while using the rear video cam black wavy lines are appearing but only when exposed to flurescent light in addition to the front cam... can any one please tell me what is happening???

Try resetting your phone by holding down the home and off button until the apple symbol comes up. Then if still doing, restore your phone in itunes from your backup.

I have premier elements 9. I can no longer create videos. Is it because of upgrade? Please tell me what to do. TY

When I open elements 9- to create a new video- it is now just a blank, black/gray screen. I can no longer create videos. I can't upload from computer, etc. Is this from the new download of Rebel?
Please tell me what to do, where to go. I realize this is an old version- but I liked it and it was easy to use....Am I required to purchase another version now?

smokeymountainwedding
You need to explain your situation further so we are clear on how to answer your question.
1. What computer operating system is your Premiere Elements 9 running on? Have you been and are you now running the program
as the 9.0.1 Update? When you the last time that you used this program successfully for one of your video productions?
2. Are you trying to import video from the Canon EOS Rebel t3i or another model into Premiere Elements 9 workspace?
From what I have read, the camera records with a MPEG4 video compression and has a .mov file extension. Is that true? What camera setting are you using 1920 x 1080, 1280 x 720, or other? And, what does it say for frames per second?
So, do you have the latest version of QuickTime installed on your computer with Premiere Elements 9.
Bottom line: are you using the same computer, same Premiere Elements 9, same Canon footage, that worked before and now it is not working?
And, please clarify...important....do you meet this problem even before you try to import your Canon video into a project?
When you open the program from its desktop icon, are you left facing a gray window with menu names across the top that will not open?
Lots of questions, lots of answers needed.
Your details will help us to help you.
Thank you.
ATR

TS1412 My iPod shuffle periodically skips across multiple songs...playing a song or two and then jumping forward or back multiple songs after playing only moments of a song. Please tell me what I can do to fix this. Thanks

My iPod shuffle periodically skips across multiple songs...playing a song or two in full and then jumping forward or back multiple songs after playing only moments of a song. Please tell me what I can do to fix this situation. Thank you very much.

This is in regards to a 4th gen 40gb clickwheel ipod.
Hi, i've also been having a very similar problem with my ipod as well. I find that regardless of which windows-based pc i use (either my xp laptop @ home, or my win2000 desktop @ work) windows and itunes refuses to recognise my ipod. In windows explorer it will show it as a removable drive, but if i click on it, windows freezes. If I try to disconnect it, I cant because windows keeps reporting that 'the device is being used, try disconnecting later' and so then i shut down my laptop to disconnect it safely.
Lately, like you, i've also noticed that clicking sound it makes. It happens when i connect my ipod to my computer - like the drive inside it is constantly restarting or something, and i get it when i'm playing / charging it in my dock. I've also noticed that when it's playing whilst charging, it just freezes on a song, then skips a couple of songs.
I've just discovered the disgnostic tools on my ipod, so i think i'll run a couple of tests (ie HDD scan) and depending on the outcome, i'll go visit the apple store.

Could you please tell me what are Firefox Aliases and why do have 9 of them?

In my applications folder Firefox Alias keeps appearing, I now have 9 of them. Could you please tell me what they are? Also, when I go to open a new tab the screen fills with boxes of sites I have been to previously. I do not like this, how do I stop that from happening?
Thanks

Aliases are the same as shortcuts. You can remove the aliases without hurting anything.

My iPod classic has stop working and when ever i try to synch it there is a alert saying that do not disconnect it and there are some songs which when i try to play the iPod re-starts again so please tell me what is the issue

my iPod classic has stop working and when ever i try to synch it there is a alert saying that do not disconnect it and there are some songs which when i try to play the iPod re-starts again so please tell me what is the issue and some sound is comming from the back pannel .
so please do something about it and give me the solution
thank you,
Saajan jain

To give you something, I need something too, like
How old is the Ipod? (if it is still under warranty, then send it to Apple service shop)
Are you running Windows iTunes or Mac iTunes?
What do you see on the iPod screen?
My guess is, your iPod classic is more than 2 years old and out of warranty, and the hardisk has gone kaput! and need to be replaced.
Have a nice day!

HT1567 GOOD DAY I JUST WANNA ASK IF,, WHAT IS THE POSSIBLE THING FOR ME TO DO IF MY IPOD 2ND GEN HAS A PROBLEM WITH THE BACKLIGHT,,, IT ALWAYS TURNS INTO DIM WHEN I USE IT ,,, BUT SOMETIMES IT WORKS JUST FINE,,, PLS TELL ME WHAT TO DO,, THANKS AND MORE PO

GOOD DAY I JUST WANNA ASK IF,, WHAT IS THE POSSIBLE THING FOR ME TO DO IF MY IPOD 2ND GEN HAS A PROBLEM WITH THE BACKLIGHT,,, IT ALWAYS TURNS INTO DIM WHEN I USE IT ,,, BUT SOMETIMES IT WORKS JUST FINE,,, PLS TELL ME WHAT TO DO,, THANKS AND MORE POWER

Please don't shout.
Has the unit EVER been jailbroke? Has it EVER been dropped? Did it EVER get excessively wet? Did you EVER load a pirated developer's version of the IOS?
If "No" to all the above, first try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here. Also, if you have IOS-7, read this.

When I recently upgraded to Firefox 9.0.1, whenever I try to print from the internet, the printing is in greyscale, not in black ink and the color is in half-tones. Please tell me what to reset . Thanks..

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