When I render my project to a NTSC file for Computer play back, the audio is not rendered and the file has no sound. How do I fix it?

I build my project using videos and photos and I add sound at the end for a few photos. I then render the project to a NTSCDVD Standard file so I can play it on a Computer. Once the file is rendered and I play it, there is no sound at all. I am using Premiere Elements 13, recently installed on 12/29/2015. Previously, I had a trial copy and before I could uninstall it, it disappeared. I don't know if that had any thing to do with my full version.

richardson
On what computer operating system is your Premiere Elements 13 running? For now I will assume Windows 7, 8, or 8.1 64 bit.
What are the properties of your source video and photos and what project preset did you (manually) or the project (automatically) set as the project preset
to match those source properties? In this regard, please tell us the readings that you see under Edit Menu/Project Settings/General
Editing Mode
Timebase
Frame Size
Pixel Aspect Ratio
even if the fields look grayed out.
What is your choice under Publish+Share/Computer/ which is using the NTSC DVD Standard preset? Are you using Publish+Share/Computer/MPEG with the NTSC DVD Standard preset? If so, are you using the default export settings or customizing them in anyway under the Advanced Button/Video Tab or Audio Tab? If you export your Timeline to Publish+Share/Computer/QuickTime with a preset = NTSC DV, does your file have sound in the export with your player?
What are you using as the player for this export?
Let us start here and then decide what next?
Thanks.
ATR

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