When I respond to email the original message won't appear. Why is this?

Check Mail/Preferences/Composing/Responding to make sure the box is checked for Quote the text of the original message.

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HT5037 I followed the above instructions and after I choose the library I want to upgrade and hit continue it wants to open my iPhoto to convert, when I click yes it just gives me the original message and sends me back to this page. Am I missing something

I am trying to get photos off of my airport time capsule back up onto my new macbook pro. I followed the above instructions and after I choose the library I want to upgrade and hit continue it wants to open my iPhoto to convert, when I click yes it just gives me the original message and sends me back to this page. Am I missing something?

Is your Time Capsule being used for your TimeMachine back up? Or is it simply being used as an external hard drive?
To use a TimeMachine back up you must first restore it
LN

I can no longer see the gray "suggested text" boxes when I type an email or text message. How do I restore this function?

I upgraded my phone to the latest operating system a few days ago. I really like the gray suggested text boxes that appeared when typing an email or text message. That function has stopped. How do I get it back?

Make sure you have "Predictive" turned on (green) in Settings > general > Keyboards.

I sent a message on my mac but the reply came through on hangout on my android. The reply isn't showing on my mac where I wrote the original message. How can I fix this

I sent a messsage to someone but the reply didn't appear on my message thread on my mac but it did appear in my hangout app on my samsung ring. How do I get it to appear on my mac as well as my phone or just on my mac?

Configure the email account on your android to not delete messages from your ISP's email server after they have been read. Only the device that you consider to be your master device should delete emails from your ISP's server. All other devixces that access your email account should not delete them.

Text appears in the middle of the original message when replying

Has anyone had this problem? When replying to an email the reply message text appears right in the middle of the detail header of the original message. Here is an example:
Original Message:
From: Jane Doe
"Yes 2PM at Market Place works for me."
To: Tawnbi
Sent on xx/xx/2007, Friday, etc.
Hey! How about 2PM tomorrow at Market Place?
Okay. The text "Yes 2PM at Market Place works for me" was the reply. Why didn't it appear above the detail header to the original message? The rep at Apple Store in Chicago said he's only had one other customer with this problem. The email is being accessed through Outlook Web Access. Has anyone had this problem? If so, found a solution?

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Just press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

Mail won't let me respond quoting the text of the original message

Mail does not allow me to respond to an email quoting the original message.
I tried going to preferences>composing and selecting "quote the text of the original message." under responding. But Mail doesn't allow me to select this option.
I've also tried selecting the text in the email that I want to respond to in my reply message and that doesn't show up when I hit reply.
Has anyone else encountered this problem?

I think I've discovered what was causing my problem. In the "Preferences, Composing" section, there's a pair of radio buttons for "When quoting text in replies or forwards". Mine was set to "Include selected text if any, otherwise include all", which means that if you have any text selected, only that text is included. It would appear that I was often selecting text while browsing through.
Setting the other radio button ("Include all of the original message") makes the behaviour go away.
I suspect that this may not be the only problem in this thread, but the fix worked for me!

When I receive and answer e-mail, the correspondence is usually "nested" with the original message, and the number of replies, etc. are indicated with a number next to the original message. How can I change the mail settings so that every reply is listed

When I receive and answer e-mail, the correspondence is usually "nested" "behind" the original message, and the number of replies, etc. are indicated with a number next to the original message in the inbox. How can I change the mail settings so that every reply is listed individually in the inbox instead of having them "stacked" behind the original message. I'm afraid I might accidentially overlook messages the way they are handled now.

Somebody here will correct me if I'm wrong, but what you have to do is go into Settings, Mail/Contacts/Calendars and under Mail, turn off "Organize by Thread". I think that will make each message show individually.

I want to forward a message with the default headers included, but can't seem to set my mail preferences to include the headers when forwarding, just the original message ends up in the forwarded message and not the headers?

I want to forward a message with the default headers included, but can’t seem to set my mail preferences to include the headers when forwarding, just the original message ends up in the forwarded message and not the headers? What I'm trying to do is report SPAM and add headers to a spam message to forward to sites that go after the spammers.

Did you check the article and the add-on mentioned there?

I downloaded Yahoo mail and have had nothing but trouble. If i reply to an email, the original email message goes away and I need it, it is my business.

If I reply to an email instead of composing a new one, the original message is gone. It is my business. Yahoo mail then will not just the original message, it has all the conversations between me and my customer.
Further, yahoo made itself my default browser. My default has been mozilla firefox for many years but i cannot even pull up firefox anymore.
I am about to quit yahoo and go through the inconvenience of having all my customers change my name again. I have a mac, did the preferences to identify firefox as default but yahoo is still there
I HATE YAHOO--I was just going to use their email for my business because I started receiving so much spam on my Mac mail.

You should be able to switch your Firefox settings to your preferred home page and search engine. For example, this extension will restore Google as your search engine, the built-in home page as your home page, and the normal "new tab" page: https://addons.mozilla.org/firefox/addon/searchreset/
But you also need to check for any Yahoo-specific add-ons that could keep driving your settings back to Yahoo. You can do that on the Add-ons page. Either:
* Command+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions. Then review that list for anything Yahoo-related, unrecognized, or nonessential and disable those.

I have upgraded to OS X mavericks and there is now a problem with my email. I have discovered several emails no longer contain the original message instead another completely different message is appearing but under the name of original sender. Any ideas?

I have upgraded to OS X mavericks and there is now a problem with my email. I have discovered several emails no longer contain the original message instead another completely different message is appearing but under the name of original sender. Any ideas?

With the account mailbox selected, Mailbox menu, Rebuild.

I have an original iPad with the latest software. When I send an email, the keyboard opens with halk on the right side and halk of the left across the body of the email. How can I change this?

I have an original iPad with the latest software. When I send an email, the keyboard opens with halk on the right side and halk of the left across the body of the email. How can I change this?

Tap and hold on the Keyboard key at the bottom right side of the right portion of the keyboard. You can use the Dock and Merge option from the menu.
Alternatively you can drag the keyboard down and move slightly left, to get it to merge.

Why does my hotmail account account no longer work right? Cannot forward or reply to messages without the original message being lost. Hotmail says it is a problem with the latest Firefox update.

When I try to forward or reply to my emails in my Hotmail account, the original message disappears. Hotmail says it is a compatibility problem with the newest version of Firefox. They suggested I use Internet Explorer. Would prefer to use my old version of Firefox. How do I get it back? Or how can I get my hotmail account to work properly with the 3.6.3 version?
== URL of affected sites ==
http://hotmail.com

When I try to forward or reply to my emails in my Hotmail account, the original message disappears. Hotmail says it is a compatibility problem with the newest version of Firefox. They suggested I use Internet Explorer. Would prefer to use my old version of Firefox. How do I get it back? Or how can I get my hotmail account to work properly with the 3.6.3 version?
== URL of affected sites ==
http://hotmail.com

How to retrieve email using Original Message ID #

I accidentally deleted a sent message on my Blackberry Bold 9000. I have the delivery receipt that I received in my Outlook that contains the Original Message ID #. However, this email does not have the text of the email that I sent. How can I retrieve the body of the email I sent using this ID #?
Thanks so much for your help with this! It was an important email!!

Hi and Welcome to the Forums!
I think that you'd have to ask whoever controls the email server from which you did the deletion. It's gone from the BB...no recovery there.
Best.
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When I forward an email, the text no longer fits the page- how do I fix?

This just began happening. It is also in a different font ( Western ) that the "write" or "inbox" pages.
Lines go off the screen on the right side and I can't make the message fit.

I'm glad it worked. When forwarded text doesn't wrap automatically, it's usually due to some non-standard formatting in the original message, introduced by the original sender's email program.

How can you display all the messages in a thread, showing the original message on top instead of at the bottom?

I want to print an email conversation and the thread is pretty long. I want to print the conversation showing the original message first, and the last reply last, so that it reads like a book and not backwards.

You can not do that.

When I respond to email the original message won't appear. Why is this?

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