When I Run Firefox It Says "XUL Runner" Platform version 1.9.2.3 is not compatible with min version 1.9.2.3 max version 1.9.2.3.
When I Run Firefox It Says "XUL Runner" Platform version 1.9.2.3 is not compatible with min version 1.9.2.3 max version 1.9.2.3
== This happened ==
Every time Firefox opened
== It Updated ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4
Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Similar Messages
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XUL Runner Platform Version 2.0.1 not compatible with minVersion>=2.0 maxVersion<=2.0
Do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
After trying to updat from 4.0 RC2 to 5.0.1 Error message appears
error: Platform version '2.0.1' is not compatible with min version >=5.0 <=5.0.
Have uninstalled and tried to re install earlier version but now get same error message but now get is not compatible with version >=2.0 <=2.0
currently not able to run or load fire fox at allSee:
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
The updater wasn't able to update all the files and some were left as older versions.
You need to do a clean reinstall.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup -
the latest upgrade is not compatible and is not allowing me to open firefox. the error message says run error platform 17.0.1 is not compatible with min version >17.0 max version <17.0
hello paisley157, this error might be caused by security programs such as zone alarm - please temporarily disable those programs for the following procedure:
*download the full firefox setup file from getfirefox.com
*uninstall firefox on the machine (but don't chose to delete your custom files & settings in the uninstaller!)
*manually delete all remaining files in the firefox program folder, which usually resides in ''C:\Program Files (x86)\Mozilla Firefox\''
*reinstall firefox -
Windows XP SP3. Worked this morning! Now I get this error
XULRunner keeps saying "error: platform version 20.0.1 is not compatible with >min version=19.0 <max version=19.0" how do i fix this?This is caused by a broken (corrupted) Firefox installation where not all files have been updated properly.
Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 20.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
I have an old Airport Extreme that I want to password protect. I being told that Airport Utility 5.6 is needed to manage the base station. When I download it and try to install that utility I told that it is not compatible with OS X 10.7.4
The odds are that you downloaded AirPort Utility 5.6.1.....which will only work with Leopard and Snow Leopard Macs.
Since your post indicates that you are using Lion 10.7.4, you need the correct utility for Lion. The link is below:
AirPort Utility 5.6 for Mac OS X Lion -
I cannot open Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup -
Tearing hair out because there is also a request to check whether another copy of Firefox may be installed, and have hence uninstalled and deleted every reference to Mozilla and Firefox several times, and hence have lost all bookmarks, cookies etc. Have to accept the latter, but still can't load the latest version. The downloaded exe file just will not load successfully. Any advice would be gratefully recieved. [email protected]
If you use ZoneAlarm Extreme Security then try to disable Virtualization.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/869812]]
*[[/questions/869951]] -
Have tried to update Mozilla version, but it doesn't work
If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
*Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
*Trash the current Firefox application to do a clean (re-)install
*Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox -
I cannot open Thunderbird. Above message appears on screen.
I suggest you download a fresh copy from getthunderbird.com and reinstall. I do not know what has caused it, but a reinstall should refresh the files and fix it.
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''locking as a duplicate - https://support.mozilla.com/en-US/questions/834467''
the details are in the questionDo a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
I tried uninstalling 7.0.1 and reinstalling it and still it would not update and problems such as losing my bookmarks, and it having different tool bars and add ons each time I opened it. I lost so many bookmarks and it became so frustrating that I decided to try and upgrade to see if that would overcome the problems. And now I have this problem. When I did a search on my hard drive to see how many firefox components there were I found firefox related files and documents all over the place and wondered if I should just delete anything related to firefox to clean any residual files that might be causing problems and then start a clean download, but I didn't want to delete files in windows and wasn't sure what I should delete and what I should leave. Can anyone help?? I miss my firefox and wish that I had never upgraded to 7.0.1 .
If you use ZoneAlarm Extreme Security then try to disable Virtualization.
*http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
See also:
*[[/questions/880050]] -
Pretty self explanatory. Whenver i open up Firefox this happens. It's happened before, and i had to reinstall firefox. I've been having a lot of problems with firefox lately... how can i fix this?
go to C:\Program Files\Mozilla Firefox\application.ini
change to
MinVersion=1.9.2
MaxVersion=1.9.2.9 -
When firefox starts get error XUL Runner platform
installed 6.0.2 on windows 7 version kb2607712 but when firefox starts get error XUL Runner platform version 6.0.1 is not compatible with mivesrion >=6.0.2 maxversion >=6.0.2'. have uninstalled and downloaded and re-installed but same problem occurs.. after this firefox wont start at all.
Download latest Firefox version using one of these links:
* http://www.mozilla.com/en-US/firefox/new/
* http://www.mozilla.com/en-US/firefox/central/
* http://www.mozilla.com/en-US/firefox/fx/
* http://www.mozilla.com/en-US/firefox/all.html
Uninstall your current Firefox
* https://support.mozilla.com/en-US/kb/Uninstalling%20Firefox
* DO NOT SELECT TO REMOVE USER DATA AND SETTINGS
Install Firefox using the downloaded & saved Firefox installer file
* https://support.mozilla.com/en-US/kb/Installing%20Firefox%20on%20Windows
Check and tell if its working. -
After last automatic update, error message XUL Runner error platform version 6.0.2. is not compatible with min Version 6.0.1 maxVersion 6.0.1 appeared every time I try to open/run Mozilla Firefox.
See:
*[[/questions/869812]]
*[[/questions/869951]]
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